What our clients think of us!

Joe was professional, efficient, very knowledgeable, and proveided excellent customer service.

Excellent service

Knowledgeable, courteous and on time

Cleaning just did not remove the stains I primarily had the carprt cleaned to remove. Afterwards did my own cleaning and got most of the stains out.

On time, good cleaning, house smelt better

Instead of charging per 200sq ft for each room, charge by the sq footage regardless of how many rooms it is.

You try to make things right if there is a problem

I was hard to reach at home and I neglected to give my cell number. After listening to my voicemails, I was impressed with the number of times the office & tech tried to contact me for confirmation of my appointment. Secondly, I was pleased with the technician professionalism, the pre-treatment of high traffic areas, and the final result. However, because I did not point out a small area that I thought he knew to clean it was not done. I did not notice it during my final walk-through. I charge this one to me. But all in all, I was completely satisfied.

Technician was professional and friendly. Very satisfied with his work.

Extremely

Carpets aren’t soaked and you can tell their clean instantly

No soap residue.

Thorough

We have had our carpet for 20 years. We have a non-profit online bookstore in our home with 38 bookcases full of books that can't be moved. So the carpet needs to last 10 more years. There is a lot of traffic in our house plus dust from books. Every time Zerorez cleans it, it looks almost new again. It's amazing! And usually it is about a year until we need to do it again. When volunteers and church members come and notice the new look, we brag on Zerorez. We even got our church to use it. We are happy repeat customers. Lauralee for Heart for Ethiopia

My technician was thorough and prompt.

The crew was friendly and professional. It's the value of the service I have a problem with. I paid $140 dollars for a water treatment. It didn't even get the dog pee spots from the previous occupants out of the carpet. If I wanted any real cleaning done it was going to be an extra 60 dollars. If I had used a different company who uses chemicals those spots would be taken care of. The guys were in and out in 30 minutes because the rooms were completely empty, and pre-vaccumed as is required to have the service performed. For $140 the guys should move furniture, vacuum, and clean the carpets. To me the service is worth about $60 dollars. So I paid double, plus tax, and the "environmental fee" which I don't understand because it's just water with half a dog pee stain in it. Just flush it down the toilet.

How can you make it right? Refund the extra 60 bucks.

You put in the time to try to actually fix problems

Our technician was very courteous and did a great job!

All areas look good except one. We still have a visible stain on the floor from a cup of coffee that was spilled in our sanctuary. It is in a main traffic area and I know Edward did the best he could even though it was a fairly new stain.

Ricardo was polite, professional and thorough. He seemed to truly care that he was doing his best for us.

Your technician was very professional, did an amazing job cleaning the carpet. I will definitely use your services again.

You bring your own water and you are on time. Joe was great.

A little expensive on the pet odor solution.

Love having clean carpets

We were very pleased with the service and products. The young man who came was very professional.

Nice staff good results dries fast.

Good clean outcome and fast dry time.

Great help with my carpet . Friendly service and good quick job.

Carpet looks brand new!

Carpet looks great!