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based on 84533 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I used to work for zerorez and the product is hands down the best out there. The technician that came was awesome, educated me even though i already jnew what the product does. Very polite and patient. Give that man a good ole fashion pat on the back and a promotion!!
Great customer service and the carpets actually get clean! Stains DON’T come back a week later!
We have been with you forever. Our service man was kind and explained things well. However we still have dark stains on my living room carpet. The last two or three times we have had you out the same thing happened and you had to send someone else back out to clean it again.
Please send someone out again.
Thank you!
We had our kitchen and master bath tile cleaned. Looks like new!
The technician was wonderful to work with. Cheerful, informative, efficient. Really like that it is not harmful to pets also.
Carpet is fresh, looks cleaner, no odor. Very pleased
I like your Quality work and great customer service.
The carpet looked fine when the technician left. As the carpet dried it was apparent that stains were not removed... in fact at least one was worse than before. Rather than taking the time to fully remove the stain he spread it and left it.. very disappointed in the end results. I have used rental equipment with better results.
The servicemen your on time, professional and explained options well.
I used Zeroez for number of years and like there is no soap residue and carpets dry in reasonable amount of time, Tile always looks like new.
We Love Valentino! He is So skilled in the Healthway and fixing it efficiently and such great customer experience with him!! The Healthway has been life changing for our family with allergies. Thank you!
Tech was very thorough and worked hard to get my carpets looking like new.
Your employee, Boston, has the most amazing work ethic. He wanted to make certain everything was spotless and he worked so diligently. He is one of the reasons I will recommend your service, along with your fantastic products. Your employee took a person commitment to making our carpet and tile look like new.
Thank you so much for making it right. My carpets are so much nicer
Great results!
Service Tech was awesome great work and great customer service
Quality, professionalism and service.
The technician was very polite and did an outstanding job. My carpet looks great.
This time I liked that I could make an appointment online and schedule it for the day of the week I wanted it done (which was the following week from when I scheduled it). In the past, I have not been able to get a date as early as I needed one.
MIchael did a great job and was nice and helpful. The only thing I noticed after he left was that he did not move the ottomon in the back room and clean under it. Since our ottomon is on wheels, I didn't think I would need to ask him to clean under it. Everything else was done to our satisfaction.
The cleaning was amazing! I can’t believe how good my carpet looks.
They were supposed to do the tile in my kitchen. I was not home but I had my mother here and she was not aware that they were supposed to do the tile.
Well I was promised that the tiles would be cleaned and included in the price but they didn’t clean or offer to clean the tiles. Bait and switch..
Kadeem was careful with the baseboards and very thorough with cleaning.
I especially like the new 2nd step that utilized a brush machine that loosened the dirt before using the strong vacuum (final step)
Probably the best technician that has cleaned my carpet in 10yrs!
First name removed Marie Last name removed
I have been using Zerorez over 5 years great product and professional people.
They did a great job on my carpet and tile.
Carpet won't continue to attract dirt because of residue and easy scheduling.
Technician had excellent customer service skills.
I like that no chemicals are used on the carpet and you arrived promptly. Also, our tile grout has never looked better. Beautiful job!
I like the results. The carpet is dry very quickly

The workers are always soooo nice, professional and efficient!