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based on 83375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Greatly appreciate the service person, Evan, who worked on my carpet. I always feel pleased and happpy when the carpet has been cleaned.
Zerorez is the first carpet cleaning company that my wife has been truly satisfied with and used more than once, now they're the only ones we'll use.
Very thorough and polite. He even did a small hallway that wasn’t included in the price. Hope that doesn’t get him into any trouble. He took time after he was done to sit and explain what needed to be done and the time for drying. Roberto was a very nice and courteous man.
CJ's attention to details was excellent and drying time was short.
Clean, fast, great technicians.
Bobby did a fabulous job restoring my carpet! Love the company and love their work!
The service was a different experience from the first time I've utilized Zerorez! The product left my home smelling fresh, and the appearance of the carpet look very clean! The technician completed the rooms and showed me the yuck that was pulled from the carpet and asked for my feedback and approval before going to the next room. Very pleased with my overall services!
Great job done!!
Friendly technicians. Good service
Did not get a good result.
The gentleman was very careful
With corners of rooms placing a plastic corner keeper to keep from scratching the corners with his hose. He was very thorough with so many stairs. I have already recommended you to a friend.
I am very thankful and pleased for the great job I received for my home. Thank you so much and I will be calling again.
Outstanding service by Julian…he is a perfect representative for your Company!
Professional and courteous…he checks all the boxes…could not recommend him higher!
Your Zerorez technician did an outstanding job. Will start using Zerorez for future carpet cleaning.
I like that I could make an appointment relatively quickly. Company sends reminders both text and email - tech was very nice and did a great job.
Jesse Reyna was excellent! He did great work!! Thank you.
Knowledgeable technician. Very good results. Big difference in my carpet. Listened to my concerns and addressed those with clear intelligent answers. Pleasant but NOT CHATTY.
Buddy is an excellent technician and we would request him again.
Great service. On time. Friendly. Not pushy regarding extras.
no follow up after my complaint
Friendly guy but honestly I think it was a little pricey for just 2 rooms . There were still spots that didn’t come clean which is ok because I know we had problem areas however why was I charged extra and still had those spots?…
You stood behind your service which we appreciate that. We did not have a good experience on 11/14 but we called back and you sent a different technician (Kevin) and he did an excellent job cleaning our carpet. So we are very satisfied.
Whoever you sent on 1114 needs more training.
My tech was very professional, on time and gave my old carpet loving care. He was also very respectful and I find that excellent customer service!
The technician named Randy did an excellent and professional job.
Feels like different company
The technician was very nice and had a positive attitude. However, he was texting or reading messages on his phone multiple times while he was at my house. I expect service people to be focusing on my job while they are here and not doing personal business.
Also this is the first time a Zerorez technician has not worn shoe coverings. So this technician walked all over my carpet with dirty tennis shoes.
I will say that the carpet looks good.
The technician did a thorough job cleaning the air ducts and the furnace. He was professional, detail-oriented, and he left our house smelling clean!
Carpet is beautiful! Better than expected.
Tech was courteous and professional.
Will be calling on you agan.
Very nice man and did a good job!

Fabian was very personable. He did a great job. Carpet is never too wet with your service.