Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84527 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Lisa Titensor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely the best in the industry!!! Charles was incredible. So friendly and worked so hard to make everything perfect.

Report a concern   June 28, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, job well done, quicker than expected.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Janis Warner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean smelling no residue and the carpet really looks clean

Report a concern   June 28, 2018 — Rated 10 out of 10 by Carl Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service well done job

Report a concern   June 28, 2018 — Rated 10 out of 10 by Tina Slagle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional, addressed all our needs and took time to make sure it was done right

Report a concern   June 28, 2018 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional people with excellent results!

Report a concern   June 28, 2018 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company and very accommodating with their scheduling.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Srimanikandhan Appunni Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan was just amazing to work with. Kudos to him.

Report a concern   June 28, 2018 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech arrived on time andthe job was done quickly.

Report a concern   June 28, 2018 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   June 28, 2018 — Rated 10 out of 10 by J.D.L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylon was very professional and did an excellent job cleaning our carpets and tile.

Report a concern   June 28, 2018 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was prompt and the service guy was excellent. He explained in detail everything he was going to do and he did a great job cleaning the floors.

Report a concern   June 28, 2018 — Rated 0 out of 10 by B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your tech who came out seemed to work harder at avoiding work than doing a good job. He constantly complained about his hurt foot & did nothing but try to hard sell products to the point of becoming uncomfortable. All that was needed was deodorizing & vacuuming which he stated that zerorez does not do anything about odor & he was just there to vacuum.

Report a concern   June 28, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, explained what I needed , showed my pictures of my coil. Picked up behind himself.

Report a concern   June 28, 2018 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is old but still good. Paid top dollar 25 yrs ago. But the carpet looks amazing. The tech told me what he would be doing, I am so so. Happy traw

Report a concern   June 28, 2018 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable and good customer service. Anthony was very knowledgeable and professional and did a great job on my carpet.

Report a concern   June 28, 2018 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. Technician was knowledgeable and efficient.

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corey, our technician was courteous, prompt and professional. He did an excellent job!

Report a concern   June 27, 2018 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service and nice cleaning job. Very knowledgeable about their services and products.

Report a concern   June 27, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston did an excellent job. Very professional & he kept me updated on everything he was
going to do & did. I was pleased with him & the job he did. Actually I think he should be
rated a 10 plus.

Report a concern   June 27, 2018 — Rated 2 out of 10 by J.C.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stains were not effectively removed after two visits

Report a concern   June 27, 2018 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very please with the tech. He was very personable and very funny.

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had about 300 sq feet of travertine/natural stone tile cleaned and we absolutely were amazed at how dirty the floor was! The before and after was unbelievable. Highly recommend Zerorez if you have tile/grout that needs to be cleaned. The technician that came out was very professional and neat.

Report a concern   June 27, 2018 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite, professional technicians and great carpet cleaning!

Report a concern   June 27, 2018 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the professional, prompt, and great work that the technicians who come to clean do every single time.

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician checked with me throughout the process to see if I was okay with the outcome. Did an awesome job.

Report a concern   June 27, 2018 — Rated 10 out of 10 by Diane Hatfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell, no residue, serviceman was awesome and had a great attitude and worked hard to make sure I was 100% satisfied!

Report a concern   June 27, 2018 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well, not too wet

Report a concern   June 27, 2018 — Rated 8 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Show up on time- within the time window that was given. Window was 10-noon and they did not show up until almost 1. Almost an hour later than the time frame given.
Everything else was great- the technician was very helpful, polite and friendly!

Report a concern   June 27, 2018 — Rated 5 out of 10 by L.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You didn’t disappoint me per se...I know my carpets are sanitized but most of the dark places and spots are still in the bedrooms. Just wondering if I actually needed more chemicals to get them looking cleaner.


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