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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was great. Very friendly and knowledegable.
Not clean enough. Had to come out for a redo. Waste of my time. Seeking full refund. Manager does not return my calls.
The technician who cleaned our carpets and couch was very courteous and helpful. He did an excellent job and paid attention to the details. Both the carpet and the couch look great. Thanks for your assistance.
The service tech was great. Provided great information and communicated very well. Did a great job on all the services provided. Overall, a very good experience.
Carpets look great. The person that did them was nice and professional.
Great customer service, carpet looked better than new after being cleaned; carpet felt better than with other commercial carpet cleaning products.
I liked the fact that the guys were honest with me about the ducts in my house. I was lucky they did not need to be cleaned.
It would be nice to have two technicians on site. While my single technician was very efficient and very good it would have helped for him to have had someone to help move furniture around and get the complete room.
Your technician was very knowledgeable and thorough.
The service I received was stellar. We had just completed a total renovation of our home, so Zerorez was a welcome sight! They cleaned every inch of our carpeting, including stains that had been there for years, and everything looks amazing. It's results like these that keep us coming back year after year. Great company and I recommend it to friends and family every chance I get!
Good communication about arrival time
Service person explained what he was going to do and walked me through afterwards to make sure it was to my satisfaction.
The technician was nice. He was knowledgeable and he did a great job!
They do a great job
My tech was outstanding!
Quick and efficient.
The service was great and the serviceman was great
Showed up on time. Good job. Very satisfied with the services
The price and how easy it is to schedule appointments. No chemicals used.
House smells so clean and fresh after the treatment. Customer service is great and everything was easy to set up.
This is my first time to use ZeroRez. So far, I’m happy with the cleaning of my carpets, and furniture. Expensive tho. Not sure why since it’s steam cleaning with no additives.
The Representative Jason was very helpful and professional. Excellent work.
The living room & dining room are still drying out after 26 hours. There are 4 smears on the carpet from 2 stains that were treated. The stains didn’t come out and they are now spread.
The bedroom and the kitchen are good.
The employee was very polite and friendly.
Your staff does an amazing job!!!
You’re employees are always professional!
My carpet looks amazing when the job is done.
#1 - No nickel and diming - if I have spot cleaning you do not tell me it's another $25, etc. to treat that area. #2 - I love that you only use super heated steam. #3 - Jonathan was GREAT!
Great job, worker was awesom.
I think the cleaner could do a better job of spot cleaning. He couldn’t clean anything close to the wall or other spots that might need bending over to clean. The overall carpets look great but I had to go over spots with a white cloth and empowered water that I purchased from a prior cleaning. The prior carpet cleaning guy actually took a rag and tried to remove spots by hand.
Also I had to mop my floor after the tile cleaning because of the dried white residue left behind.
But again, other than that the carpets look much better!
Ease of scheduling, carpets look great, our service tech was super friendly and professional. Affordable. This is why we continue to use Zerorez over the competition.
The equipment you use to clean the carpets and tile. Our carpets are 20 years old and your techs have helped us to maintain them.

Deliver what is promised and with a smile.