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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Heavy traffinc spots on my rug really were not cleaned any better than before the treatment.
There is no residue left behind.
Great job of treating our stains.
Did a good job cleaning my sofa
The tech was here fir less than 30 minutes and the carpets are not any cleaner.
They showed up right on time and did a great job cleaning my couch and living room rug!
The technicians were very professional and explained everything.
Professional, did a great job.
More timely manner
The tech was supposed to be at my home between 1-3 he didn't arrive till 5:05
Our technician was very thorough and conscientious. I am extremely pleased with the job he did and will request him on our next service. His name is Johnathan S., I got it off of our invoice. Great job and the house smells clean and fresh again. We foster dogs and the carpet was is bad shape but it is so much fresher now. Thank you.
I am very pleased with the results. Your tech was so knowledgable and very nice to work with.
Most of the spots came up. I’m glad to know no gross chemicals are left behind by the cleaning process.
I loved everything! Finley, our amazing serviceman did a WONDERFUL job! Our carpets have never looked better and they feel amazing to walk on! LOVE this company and I will be calling you back. You were on time, reasonable, courteous and I love ZEROREZ!
Terri Pepper
Fast friendly service, very good job
The cost for pet treatment was exorbitant. The tech little success removing any of the stains in the carpet.
I tech was friendly and courteous but I came away feeling like the expense for the pet treatment was too much. It more than doubled the cost of the carpet cleaning.
Very effective
The very latest, the very best, good price and absolute well educated technicians, friendly
knowledgable and helpful ~ top company in every way. Thank you to all involved
Carpet was brand new when rep finished.
The results!
Consistent, reliable and friendly service.
We are just so completely pleased we chose Zerorez for our carpet cleaning services. They were on time, so Professional and pleasant. Our young man was very informative and so polite. Our carpets look so good. Truthfully, we didnt expect much, but oh my gosh were we surprised. Thank you so much. The bonus is no Chemicals. The house smells and looks fresh . I will recommend and recall them to clean our crouches.
Thank you again.!
My carpet looks awesome and Edwin was very pleasant to have in my home.
Good customer service. Fast, knowledgeable , efficient technicians.
No chemicals is main reason, but your staff is terrific and your service makes my old carpet look like new!
The service man was very thorough. He was able to get up a very difficult strain.
You made my very old carpets look better than they have in a long time. I love the professionalism and short drying time.
I was out of town when you came to my property to clean vents. I came home the next day and “yes” I nit picked and found dust still in vents. I opened the attic unit and inside the filter opening there is dust that was left because it’s clearly hard to reach(it’s just out of reach when I try to get in there but is easy to spot. We had y’all come out since we’ve heard good things but that was a lot of money we paid to have our ac and vents cleaned to still find dust anywhere in the system. The previous owners of the property were smokers and it was causing issues with my eldest son who has a severe citrus allergy which can and has been set off by dusts and pollens. We don’t smoke so getting the house clean is a must. I guess I was expecting perfection for the price we paid.
Fast, affordable and i love the smell and freshness when done.
It was so much more expensive than I anticipated!! Otherwise, my techniicain was great...but so expensive
They use a special machine to brush my carpet before they cleaned it. It pull things out that they could’ve not gotten out with the wond. The carpet was left completely clean and no residue. And it smells great without putting a deodorizer on it . Finley my technician did a fantastic job and was extremely kind and hard-working.