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based on 83992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was quick, explained the process and protected my newly painted walls by putting corner guards where the hoses might rub. He also came back in with the ceramic tile cleaner, since I didn't get a chance to pull back a rug and he was supposed to leave that area until last. No problem since he did accommodate my request. Everything smelled fresh and looks clean. The spots came out of my carpet in the one area i was concerned about. I will use them again!
We thought zerorez did a great job addressing areas that needed extra cleaning. It was also nice to have the carpets completely dry by the end of the day, and no chemical/cleaner smell left in the air.
This company is very responsive to my needs. They sent over a super nice guy, Jamal, and he spent a couple of hours at my house cleaning the carpets and tile as well. Jamal took extra time to remove a few pet stains and really took his time at my house. Great experience and great customer service. Thanks! Keith Douglas in Irving, Texas
Cleans well, smells good
Carpet cleaning. You don't use chemicals.
Great service! Thank you!
Very prompt
Great communication about appointment, arrival time and ETA. Very polite and considerate technician with excellent communication about process, service provided and instruction. Arrived within projected window of time with notice. Excellent results on removing a water stain.
Salesperson was very friendly and knew his stuff. Thoroughly explained every step in the process
Fast, affordable, reliable and courteous.
attitude
Zerorez does a great job at getting carpet clean & removal of spots or stains. The technician did a great job and finished in the time frame that was scheduled. I have used other carpet cleaning companies, but didn’t see the results I see with Zerorez !! This was my second time to use Zerorez and I would recommend them and use them again.
Thank you
clean and green
Professional and got the job done!! Thank you. We will definitely contact Zerorez again.
The carpet looks great and dries relatively fast!!
There's no harsh chemicals. The only thing left behind were just a clean soft carpet without odor, even with all the rain.
The company was very accommodating when I had to rearrange the schedule. Thank you, Zerorez
Fast service and truly clean and icky free floors.
We had a large cat spit-up stain. Zap--it vanished. Our tech was friendly, helpful, competent. The carpet is so clean and dries quickly. Our entry tile looks new. We had no clue it was so dirty. I just recommended to neighbors.
Showed up on time; good communication, and quality work
Easy to schedule, polite technician, very clean carpets that dried fairly quickly and smell good
Quality service and cleaning results
Your worker was prompt, serious about the job, explained my choices, kept on task, and completed the work within the time frame. I was impressed. I would definitely recommend your service to my friends.
I like the fact that your use only electrified water in cleaning. The carpets come out without soap still in the carpet.
I like the more natural approach and the friendly professionals that perform the work.
I enjoyed working with the scheduling agent and the technician.
The tech who cleaned my carpets was fantastic! He was thorough, professional and wanted to be sure I was happy. He's a huge asset to your company!
The quote more than doubled once the tech was onsite. Paid extra for services that were supposed to fix the problem, yet it’s still there.
The tech was very polite, the process was easy to book. Just be more realistic with prices you quote and the expectations of your services.
The scheduling system was easy to use and many times/dates were available. I received a reminder call the day before as well as the morning of. The technician arrived during the scheduled appointment window and, most importantly, the carpet looks great! The estimate I received when I scheduled the appointment online was very close to the actual invoice I was charged after the work was completed. Positive experience.
respect for home