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based on 84522 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was a food stain (blueberry smoothie) that was only 6 days old. We had removed a majority of the stain, but were hoping that Zerorez would help remove the remaining. The technician clearly explained why the stain couldn't be removed and was very professional. However we were still a bit disappointed that the cleaning process couldn't help. We are still glad that we chose Zerorez, because we desire to limit chemicals in our home.
Punctual, courteous...without sounding like a script...knowledgeable, efficient technicians make it best.
Clean process, efficient & friendly technician- just what we wanted!
On time, professional, polite, and carpet is clean.
The tech you sent was awesome.
I already told you in the previous request for a comment that Jamal did an excellent job and if I have the need to have a carpets cleaned again I will ask for Jamal. I could not have asked for a better job than he did.
Beast products that remove stains like no other!
That hot water is used, that it contains orange peel fragrance, that the cleaning is obvious and visible, that gum is removed, that employee, in this case, Randy - all 6.4 feet of him! - did excellent work, he was cordial, took his time. I will use ZEROREZ AGAIN AND AGAIN. My 102 year old father's room needs frequent cleaning. In about a month I'll get you to clean my library/tv/piano room along with a smaller dining/living room - YEA for Zerorez since I discovered you on a 101.1 FM advertisement!
The service works. My house was cleaner and fresher than any other cleaning service.
Technician courteous and professional. Good job!
The carpets and Tile look great
Justin did an amazing job
The technician was very thorough and explained every step in the process, the end quality was so good. The carpet was soft and very clean with no residue. I have used Zerorez several times and have always been satisfied with the result. The cost is reasonable and the gift card is a wonderful perk. They don't make you wait around all day, they are able to narrow down your appointment time and then call you ahead of time so you are prepared.
The technician is courteous and very efficient. The carpet looks nice.
Paul was the technician who came to our home. He was friendly, informative and did an excellent job cleaning and removing pet ofor our guest bedroom carpet. He told me about some upgraded options and demonstrated a special sealant but did not pressure me when I declined the options. The invoice amount was exactly as I expected; no surprises. Thankful for a great experience and would highly recommend.
Justin was professional and friendly . I appreciated his attention to detail.
It cleaned my carpet well
On time, efficient, friendly service provider. Results positive and quick.
I like the ease of scheduling and you guys do a great job.
Fast, friendly and timely
I will not use your company again.
Zerorez has been able to remove stains from my carpets that other companies and treatments have not. Their techs have always been professional and courteous.
Good professional service & no chemicals
Your technician, Jarrett ?, Garrett?, was OUTSTANDING! Excellent customer service skills, thorough, great attitude, on time, great job. Don't know how it could be any better in any way! I will definitely encourage people to use your services!
Great job done by the Zerorez techs. Would recommend and use again.
Did a great job on my tile. I thought it would never come clean and your guys did an excellent job.
Excellent service all around. We were contacted several times, including 30 minutes before the service, to make sure we were ready. The technician was very professional and had us inspect his work before he asked for payment. He offered to go over the carpet another time if we weren’t happy, but it was unnecessary. The carpet looked like new and the entire job took right around an hour, which was perfect. He also explained all of the charges before he began. I’ll only use Zerorez from now on.
Professional. Effective. Safe.
Cheerful technician and very efficient
did a good job, carpets were soft and smelled good. tech was nice
Left stains behind and bill was higher than expected.