Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84522 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph is always professional and enjoy seeing him every time he comes back. When we call for a service we ask for him.

Report a concern   December 7, 2018 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well it cleans and how well stains are removed

Report a concern   December 7, 2018 — Rated 8 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better pricing.

Report a concern   December 7, 2018 — Rated 10 out of 10 by Donna Ritz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job by our representative. He went above and beyond to fix our situation back to perfect for our house for the holidays. Thanks a million.

Report a concern   December 7, 2018 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris from Zerorez was very efficient and did a great job on our tile and carpet. This is the second time we have used Zerorez and we will definitely use them again.

Report a concern   December 7, 2018 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was very good and professional. I have already recommended you.

Report a concern   December 7, 2018 — Rated 10 out of 10 by Katrina Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and pleasant staff carpet turned out very clean

Report a concern   December 7, 2018 — Rated 10 out of 10 by Leon Roddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and quality are outstanding. I've been a customer for over six years and I don't see me going elsewhere.

Report a concern   December 7, 2018 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you leave no soaps or products in my carpeting. You’re technicians (Rick) are on time & someimtes early! Always efficient and timely in getting the carpets cleaned.
Thank you!

Report a concern   December 7, 2018 — Rated 10 out of 10 by Sol Loxton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, excellent work

Report a concern   December 7, 2018 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

promptness and completion of task

Report a concern   December 7, 2018 — Rated 10 out of 10 by Michele Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was courteous and professional. Cleaning results were great!

Report a concern   December 6, 2018 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

VERY Happy with the service. Just sent the contact info to a referral for your service

Report a concern   December 6, 2018 — Rated 0 out of 10 by B.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not as clean as I expected and 2 streaks in carpet that were not there before he started.

I will say the man servicing was very nice.

Report a concern   December 6, 2018 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Good workmanship.

Report a concern   December 6, 2018 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Floors look great. Thank you

Report a concern   December 6, 2018 — Rated 10 out of 10 by Justin Rose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was AWESOME, very professional and friendly. We are moving and had the carpets cleaned beforehand and it turned out great! It looks like brand new carpet. Anthony did a walk through with me and explained what he found in every room whether its furniture indentions, heavy traffic areas, pet stains etc. The house smells fresh and clean now with no residual residue in the carpet. We couldn't be happier with Anthony and Zerorez.

Report a concern   December 6, 2018 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   December 6, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job.

Report a concern   December 6, 2018 — Rated 2 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had an issue with my service so you sent the same tech out he wasn’t happy. He obviously doesn’t think he did anything wrong and didn’t want to clean my carpet again.you should probably have sent someone different.

Report a concern   December 6, 2018 — Rated 10 out of 10 by Z.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   December 6, 2018 — Rated 10 out of 10 by Jason Woolsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech was spot on and knowledgeable.
It was a great experience. And the service was exactly what we were looking for.

Report a concern   December 6, 2018 — Rated 10 out of 10 by Philip Bassford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The attentiveness and efficiency of your staff, and that the carpets can be cleaned without excessive chemicals.

Report a concern   December 6, 2018 — Rated 10 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have already spoken to a manager regarding my experience with scheduling. The actual carpet cleaning is always great but I have had problems with the scheduling office multiple times! The manager that called assured me that this shouldn't happen again.......although that's what I was told 6 months ago when the same scheduling problem occurred. We shall see in May 2019.

Report a concern   December 6, 2018 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean

Report a concern   December 6, 2018 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly, industrious, did a great job!
,

Report a concern   December 6, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great! Very friendly and informative. The carpets look great!

Report a concern   December 6, 2018 — Rated 5 out of 10 by R.M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was hoping to get some of the stains out. Your TV show is great showing pick up gravy and wine, but doesn't look like the same in real life.

Report a concern   December 6, 2018 — Rated 8 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

better commercial account representation

Report a concern   December 6, 2018 — Rated 10 out of 10 by N.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and very pleased with the results. Thank you!


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