Client Testimonials

The carpet seems to be clean, no smell. The worker was polite and efficient.

Very professional and courteous from start to finish. Carpets are really clean and look amazing.
I have recommended you to many people.

best cleaning I've ever had

Personable fun technicians - did a good job and were not pushy when recommending other carpets(wool) to be cleaned.

Did not try to push extra services after I declined them. Very courteous and cafeful to protect the stair corners and hardwood floors upstairs. The only things I am not too happy about is that both of my area rugs were left very wet, after 48 hrs. with windows open and fans blowing most of Saturday and Sunday they still are damp and I cannot/ will not move furniture back onto them before Wednesday - NOT GOOD. My two upstairs bedrooms were not as wet and dried beautifully, there was one spot that was missed. I have not been able to check the sofa, it looks clean, but is between the two wet area rugs.

promt service and friendly associates.

Very professional men came to my home - friendly and helpful and knowledgable.
Efficient, thoughtful, respectful.
Andy carpets look fabulous!

Both Tony and Havier were great! They showed up in the time frame that was quoted, were very efficient, and quick. Our carpets turned out GREAT! I would HIGHLY recommend Zerorez!!!

Great service by the team

The products actually clean my carpets !!!
Your cleaning staff are friendly and professional.

Kept appointment in a timely way. Courteous and professional crew. Quick, but complete, duct cleaning service. Good job!

It's quick and convenient

Your service was great. Larry, your employee, was very polite and did a great job. Our couch and love seat look great and the carpet in our two room look great also. What I like about your product is that everything dries very fast.

Very thorough cleaning.

After calling two times requesting a credit card statement for your services I have still not received it via email. It is strange that I was able to receive this survey though.

No soapy residue.

I like Zerorez because your technicians are always courteous and careful in my home. I love your product because it does not leave residue in my carpets and they stay cleaner longer! I am always pleased by the specials but I am sent via email. I would highly recommend your company to anyone who would ask!

Cleaning is excellent.

Good service - got an appointment quick and easy...Chris was on time and courtious...and did real good work!! See you in 6 months

Service efficient and on time.
Best carpet cleaning I have ever had. Marvelous and all natural.

Great Job, Thanks!
Adam worked really hard and did an outstanding job for us!
And he took the time to explain details of stain prevention.

My carpet turns out clean and soft after Zerorez cleans. The technician was very polite and thorough.

Your reliability, promptness and courtesy. Also the good results from your cleaning.

Ed did a very thorough job. He placed protectors under our furniture and he left extras for us to use later. The results of the cleaning left our carpets in like new condition.
We will return to Zerorez again!

The fellows that showed up were friendly and courteous and did a terrific job.

Have used zerorez for several years now and always with good results. Your technicians are very professional and do a great job. Had a couch cleaned some time ago and it was fabulous.

GOOD: The cleaning was good the first time except in the high traffic areas. The cleaners came back at my request (free) four days later to reclean the high traffic areas. They now look as good as the rest of my carpets. I am pleased with the result.

BAD: I am NOT happy with your business paperwork (or lack there of) procedure. Please change (or at least give options) for your invoice receipt procedure. I the customer was left with NOTHING in hand at the close of the job, having given my credit card (or check) as payment and told that I would receive a complete invoice by email. I am not attached to my computer. The technician had a job sheet and a copy of that with "paid by check or credit" marked on it and handed to the customer AT TIME OF SERVICE is proper business procedure and is followed by all other workers that have come to repair/clean/service, etc. A receipt at time of service also provides clarity of what was done and the cost and allows for any errors to be corrected at that time. In my case, the technician said I had the 20% discount on scotchguard and then didn't enter that in his hand held phone so I was OVERBILLED. When I called in to ask for a second cleaning on the traffic areas, the representative on the phone caught the fact that my discount had not been entered on the technicians hand held phone and she issued me a refund to my credit card. You as a company are leaving yourself wide open to errors by on site computer entry with no confirmation by a customer and no paper receipt for a customer to check. You need to correct this.

I was upset about this at the time of service, which the technician can verify. At that time I had no idea that I was being overbilled

Great service, great prices and the cleaners all do a great job. I have used Zerorez several times and the service is always consistant and professional.

The technicians were very nice and polite and did a great job cleaning and advising me on how to care for my carpets. The sales staff was very accommodating with the pricing.

I was very satisfied.

Environmental friendly and great result without harsh cleaning material

Quality work.