Client Testimonials

I like the way they get the spots out of my carpet .They get the carpet clean and refreshed. The techs are always friendly and presentable
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Excellent. Got out all the stains using healthy plant-based products.

Shane was great. Really appreciate the professionalism. Great job!

A very thorough job and detailed explanation about what was taking place

Reliable, courteous, reasonably priced service. Have used for many years.

Ryan Williamson was excellent!

Ryan was very nice & did a wonderful job.

Ok, I think your services are great. The base price is always affordable. But the add ons are not so much. When I pay for a protectant to be added I expect more than a spray bottle of solution to be used. I have used this service for years but the rep did not have my info about that.

Great technician! Arrive promptly, worked efficiently, in formed me of problem areas with suggestions for future upkeep. Was not pushy about selling additional products. Will definitely use your services again?

The main and most important thing I like about Zerorez is that which I learned from a radio ad so many years ago. There is no detergent used, therefore no sticky residue which remains after the fact.

Also impressive is just how powerful this solution (the alkaline water) can be, carpets often end up looking so very close to new, upon completion of work.

The price always seems very good. Full disclosure, I tend not even to comparison shop, because I'm so hooked on your cleaning methods.

Technicians, for the most part, are professional, and respectful, and good at explaining everything, even thought they surely do that countless times over the days and years.

And truth: Occasionally, (not all the time!) the phone reps can sound a bit like they're in a hurry. My recent exchange with Vera was very good, she gave me her full attention, and took all the time needed to get my booking squared away.

I'm glad you're still in business, and will definitely continue to use, and recommend, your services!

Great service

We love working with Zero Rez. I have Ryan work with me on my sites and my clients are super happy with the results!

Prompt service.
Knowledgeable technician.

The timely and courteous employees. I also like the fact that the carpet dries quickly.

Juan did a very good job....

Your technician was really great and worked hard, moved furniture I couldn't move, was cheerful and friendly. The rugs look wonderful. Contact with me confirming the appointment multiple times before the scheduled day was very reassuring; and when he was going to arrive late in my window, the technician contacted me by phone to give me a heads up.

What I did not like was that I had a 2-5 window and due to his being scheduled in San Francisco before (RUSH HOUR!) and probably being scheduled with a lot of customers, the technician was unable to arrive until 4:30 and did not finish until perhaps 6:00. I think there may be room for systemic improvement here.

Still I gave you a highest rating. I just want you to know

Professional, great communication, fantastic service. Would totally use them again and recommend to others.

The way it revived my furniture!

Very good good job

Excellent job!

Reliable.

Great job of cleaning the carpet

Zerorez did another fantastic job on our carpets, stairs and couches; everything looks brand new again; Shane was our technician and did a wonderful job, you can tell he takes pride in his workmanship and really enjoys his job; he is very professional, knowledgeable and nice; we’ll definitely request him for our next cleaning. Thanks Shane and Zerorez for the excellent service you always provide us.

Lack of carpet cleaner smell

Great work great technician very friendly. Very helpful. I will always recommend it. I used to use Sierra in my condo in San Bruno years ago. You always do a good job.

Excellent service!

Robert is very professional.

No chemicals, no fumes

Great customer service and very friendly to and I also refer your company to my next’s door neighbor already
Thank you so much
Name removed

I was able to make an appointment for the next, didn’t have wait. Technician Juan was very friendly, helpful and professional. Juan was able to remove multiple stains that another company said; they weren’t able to remove. I will use Zerorez from now on.