Client Testimonials

Ease of booking an appointment.

Prompt service. Mathew did a great job and answered all my questions. He was polite and
respectful. He did a great job.

I like how well the carpet comes clean

zero residue and just damo...not wet

Matthew was so helpful. He explained every issue and how he planned on handling it. He suggested how we should care for our carpet moving forward which we greatly appreciated. We will be requesting him as our technician in the future!

good product and service

He was beyond amazing. Our carpet looks impeccable! He went above and beyond and exceeded our expectations for our first time having our carpet cleaned. I will absolutely use this company again as I would like to do this annually to maintain our carpets.

Thank you again!

The cleaning process is far better than those that use soap and chemicals.

ZeroreZ always passes our "after-cleaning white rag test... thanks!

The customer service was outstanding!

Your tech Caster was very knowledgeable and polite.

Fair price. Good service.

It was fast and effective

Friendly staff, very accommodating, informative about the process and what they are going to do at the appointment.

Friendly service, easy and convenient scheduling, bundling deals, great results.

Your service associates are very knowledgeable and professional and kind

Cost was reasonable and Tommy was very professional.

To sum up the wuestion, . . All of the above. Customer service-11 , service-10 and all contact payment and finished product-10. U font pay until you are happy , who does that ?? Everyone wants paid before service rendered. It was so great, i felt like I should be cleaning my texhs carpet for free instead of the other way around !🤣

Job well done by very polite worker

Jake did our service and he was fantastic!

I love Zero Rez because they use unscented products and have very conscientious technicians who show up on time and respond to my issues.

Chad was very informative, going through the process with me and completed the job in a very timely fashion. Definitely satisfied with the results and would recommend their services to others.

Thanks for the great service.

Technician called ahead to notify us of his timeframe fro arrival. He then introduced himself at the door and viewed the premises in order to determine any problem areas of stains. He performed his duties diligently and with care for our home. After completion, he explained what he had done during the entire cleaning process and asked us if we had any concerns or questions. Excellent customer service!

Fast scheduled appointment. The men were very polite and respectful. Very personable.
The work was completed and I was shown pictures. I was told if there were any problems to call and they'd return to take care of them. Excellent service.

We have used Zerorez many times, over the years, in Washington State, & Oregon and have always been pleased with the cleaning, the workers, staff, etc.

First of all the person my daughter spoke to (on my behalf) for just inquiries into your service was knowledgeable and courteous, answering all our questions with no pressure. We checked other services and called back as Zerorez was the best for what we needed and the price was reasonable. They were able to give us a quick appointment as we had special circumstances. The technician who actually did the work was so friendly. He answered any additional questions we had and was proficient, professional and thorough. I couldn't be happier with the results. Thank you all

We used your service last week and my wife was very pleased with the work. I came back as Jarrett was finishing and all looked good. He explained the drying time and when to use the furniture and rugs .
My wife commented to me that Jarrett did a very good job, and was very helpful and informative.
We have used Zerorez before and will do so again when needed.

First name removed

The careful service received

My total experience went very well for my first time using zerorez.
I was notified thirty minutes prior to the technician arriving. The Tech (Malcom)
was very professional, respectful, well mannered, and communicated very well what
services were available. At this time I took advantage of a BOGO offered
which completely satisfied my needs.