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Client Testimonials
The guys were very nice and they did a great job explaining what they were going to do, how it was getting done, how long it would take (and it was exactly what they said).
The sealant smells. Would have skipped it if I knew how bad it smells.
competent provider, did good job, helpful
First I would like to comment on the exemplary service that the agent provided. He was clear, extremely professional and demonstrated the highest degree of customer service.
Secondly, the work done was perfect! Not only did the carpet look great, but he accomplished the work in an efficient time frame.
Bob, our tech, was on time, polite, and good at explaining the proceedure, and very careful moving the hoses through the house. He worked diligently and seemed to take pride in his work. The carpet looks so much better, clean and fresh, no chemical oder. It did take a long time to dry. But Bob told us it would dry faster using fans.
On time. Thorough. Communicative. Great technician!
The person who did the service was very polite, respectful and personable.
Rodney was awesome,great customer
Service!
Chemical free solution and friendly service.
Fresh smells clean rugs
Professional staff and I'm always happy with the service.
Great service.
The service technician did a great job, explained everything well to us and was extremely polite and kind.
Very knowledgeable and professional
Customer service was great. Tech answered a lot of questions and was knowledgeable.
Technician was very good.
Tech was excellent and professional.
Carpets look great and the tech that came out was absolutely wonderful!
The carpet cleaning was amazing. Cleaned better than I imagined.
fast and efficient and friendly
ZeroRez did a wonderful job with cleaning my carpets over the weekend! They got out some big grease stains, and made our white carpet look like new. Very impressed and happy with the results
Excellent job, make the carpets look brand new again! I do wish you had the ability to lift furniture and get under beds. I did dislike that your phone operator told me you did and that wasn’t true. Techs are great.
Adam did a great job.
anthony did a superb job on my couch!
Technician was very thorough and also kind, respectful, and knowledgeable. Carpets and upholstery look great!
Technician was very polite, very thorough and very careful. He explained everything to me. He did a really wonderful job!! My carpet looks better than new and smells great!! Highly recommend!!
Technician was knowledgeable and did a great job.
Easy to schedule and great work performed.
When I moved an area rug preparing our living room to be cleaned, the carpet was definitely two colors and the outline of the rug was clear in the middle of the room. I appreciated that Riley gave extra attention to some edges of the carpet right next to the laminate floor of the kitchen and those parts of the carpet looked significantly better and still do. The carpets didn't take too long to dry and when they did, my oldest daughter kept commenting "The carpet is so soft!" When the service was complete, the living room was virtually the same color again.
Great job. :)
We used zerorez to clean up after an extensive remodel in an office bath, lobby, shower and dressing rooms. The explanations of what was going on, what caused it to get that way, the tools and steady pace of the men all lead to a huge score on this review. My customer said the office noticeably smelled and looked better, and he had to deal with multiple comments on the change thru the day. We will be using zerorez again, and sooner than later. Really great crew and great management. Thanks guys!