Customer Testimonials
Clean water no smell
Love the water and the customer service is fantastic!
the "10" speaks for itself!
Knowledgeable and friendly service technicians
The man's name is George that came out and he, uh, he cleans my system completely out with peroxide inside and out because it seems like we have uh a, a bacteria infection. So we're very pleased with what the man did. And he was very knowledgable and extremely impressed with everything that went on and I would recommend him to anyone.
Everyone I dealt with, from the initial office phone call to the people who came to my house, was great! Prompt, friendly service, fair and honest pricing.
Frankie was a very nice gentleman, he just went right to work. He knew exactly what he was doing. He repaired and the, the device he came to fix. He was very nice. He got. He showed me a lot of things I didn't know about the soft water tank of things I should look out for and he just got everything taken care of was very, very kind. I thought he did a great job for what all I know about it. And he gave me some tips and I great greatly appreciate it. And my name is Caroline wallace. And as far as I'm concerned, he deserved attend.
The service was great. The problem was figured out in a timely manner, explained to me in layman's terms and fixed in a very short time. All the work was done in a professional manner and there was a follow up phone call, I recommend.
We've had Rock Valley Culligan service for years and have always received consistent customer service.
Have been with Culligan for over 40 years!
Blessings, Ramana
quick and efficient; and in today's busy society those two factors are essential in a good business.
Works well. Very low maintenance
Yes, the point was really good. It came out answer to all of our questions. He's also still helping us understand and get some information on our new system. So keep up the good work.
The products work well and the system does not take up as much space as what I experienced previously with a different company. Culligan has responded to my calls in a professional manner and when the water treatment specialists have visited, they shared their findings with me, answered my questions and took time to explain some finer points.
Delivery & service people are very customer oriented. Always available to answer questions. Always helpful!!
Consistency in product and service. Someone always there to answer my calls and requests. Solid team in Bolingbrook. I’d recommend them to others. Simply the best!
Everything went very smoothly love my water softener
Convenience
Delivery guy is always respectful and efficient. He suffered through a prolonged problem with our garage door and patiently helped us figure it out. LED lights on a garage ceiling can interfere with old garage door openers frequency.
Your bag salt pellets last quite long and soften our water very nicely. I love the fact that I don’t have to worry about when I’m running low on salt. We get an every 2 month delivery and your staff workers are very pleasant and fill the tank.
Appreciate that my Culligan rep caomes to my home, fills the salt container and is always professional, efficient, and positive. Thanks.
Very prompt never late
YOUR WATER AND SERVICES ARE GREAT.
Dependability
Josh, the technician was very nice and serviced my Culligan system in no time at all.
Clean water , friendly and efficient and helpful servicemen.
Good communication, delivery service, and counsel.
Friendly local staff
Luke did a great job. Very professional.
The Service Man was very polite and immediately went to work. He got the filter off and showed me how to do it. He performed his usual maintenance and explained what he was doing. Excellent service!
Water taste great and the new driver texts me with an estimated ETA which makes everything more convenient. It is also easy to update or skip a delivery through either text or calling the office. Everything always goes very smooth.