Customer Testimonials
Always prompt delivery and the water is good
Friendly staff
The technician was very helpful and friendly. I have had Culligan for the 25 years that I have been in my home.
The customer service and attention to detail with any concerns or recommendations is excellent and to the T!
I can't think of anything to improve your business. I have never had any problems with your company. The staff is great, the delivery people are friendly and accommodating with anything we need. I would recommend your company to all who would like to have water delivered, on time and with a smile.
Reliable, reasonable friendly
Delivery is impecable.
I love the convenience!
I love the soft water and the great customer service!
Excellent service!
We know when the water will be delivered, and it is very easy. Our route person is always very friendly and helpful
Affordability of water filtration service.
Great product, great customer service
The service and product is all good.
I will say the charge for late payment is a little excessive especially with a long time customer
who faithfully pays. The rare time we are late is due to an occasional human error or mail glitch.
Delivery of salt
Courteous staff, solid work ethic.
Service is always great but response time can be an issue. Called with a question about an issue that was noticed after repairman was here. Called April 3 in morning. Individual I spoke to said someone from service would get back with me. I assumed the same day. Now it’s Saturday (April 5) and still waiting.
The technicians and delivery associates are very helpful and friendly. They provide great customer service.
They answer the phone and help in a professional manner. The delivery service is fantastic and everyone who comes to the door is very polite and accommodating.
professional service and outstanding job
Peace of mind, ease of scheduling.
I saw a difference in my water from the second day
Michael's workmanship was excellent, he was professional, and I'm very happy with the installation of my water filter.
thanks
Name removed
It’s delivered to me. Makes a big difference from having to pick up at store, esp at my age
The gentleman that came was very helpful!
Fast and easy
The water filtration system works well. The RO makes to much noise wish the sales man would have told us. Also wish your Installer would carry drop cloth when they are working in people's house.
Culligan has always provided me with courteous, efficient and knowledgeable service for many, many years. Most of their employees have stayed with the company for a long time. It’s always nice to see familiar faces year after year. I’ve lived in my Rockford home for the past 35 years. I love my home but I hate the tap water. I used to buy bottled water from Culligan, but now I have a whole house filtration system. I attribute my good health, at least in part, to drinking good water. Thank you, Rock Valley Culligan, for your consistent excellent customer service.
First name removed M.
After many months of having problems with my water They finally sent a whole team to fix the problem. My water is great now.
The equipment, the softener, has worked falsely since the installation. The salt delivery and personnel have been outstanding and helpful.