Customer Testimonials
Very reliable.
The water softener works well. Technicians are polite and knowledgeable.
Courteous service
Fair price very professional and easy to understand are needs
Your team members that come to the home are always professional and fantastic individuals.
The gentleman who came to fix the seals was amazing and check the entire system while here. Greatest customer service!
My service has been perfect since I started opened my account with Culligan! My delivery man, Drew, is always polite, on time and helpful! The girls at the office are very helpful too! The water is great! Never had a problem!!! Sherry
The customer service
The service is always courteous and timely. The drivers are knowledgeable and kind.
Deliveries are always on time and driver is very nice/
Very personal. Even carries the salt bags down the basement!
Timely, courteous service.
Love having my water delivered on time the water is fresh. Great Customer Service. A provider with Reminders so that you can put out your empties. They are delivered with Kare onto my front porch and they have never missed a delivery. If there’s someone new delivering the water, they let us know in advance and it makes us easy to let them know how many bottles of water we were gonna need. The ladies in the office the front promptly and always are there to help us out with anything we need. I like the fact that we get someone in the USA and not outsource the customer service calls.
Reliability
Friendly delivery service…
You do all the work
Excellent
Everyone is so helpful.and professional.
Excellent system, follow up maintenance, and customer service!
When i call for delivery its here the next day thank you do much
We called for a service and although it took some time to get a tech he was great. Our system was blocked and he restored it to functional quickly. The tech was polite, professional and listened to our needs and concerns.
The only thing that was a negative was our appointment was a months or so out from when I called. I also get that it was probably the busy season for people getting ready for winter. So I take responsibility for not calling sooner.
Wverything was great!
Technician was prompt and helpful. It was new service and I was not knowledgeable about the operation of the system. He took time to go over it step by step.
Very convenient
Excellent service and good customer support
Prompt, friendly service.
We’re nothing short of Blessed to have had our Culligan system serviced by a an Amazing True Professional who performed his duties exceptionally well but went through about it’s stages explaining to us the process in detail his findings his corrective measures and the results changes expected and the timeline of those changes and other advises are recommended for our system in the short term midterm and longer terms to ensure the best possible outcomes prevail Randy is indeed the Best and we certainly will get him next spring so Thank you very much Randy and Culligan for this so great Quality of system and Superb support!
Mary and Kevin
Staff
We have used Rock Valley Culligan for over thirty years. They are responsive to service calls when needed, which has been rare. Salt delivery is scheduled in advance and the delivery driver is great and personable.
Highly reccomend Culligan water service! Dependable deliver, great water, and reasonable pricing!

always efficient and helps when needed and answers questions when we have them.