Customer Testimonials
Your delivery men are always so nice. They clean up after and even turn off the basement lights off so I do not have to make an unnecessary trip to the basement. They always tell me how the softener is operating and when next delivery will be.
The customer service is prompt, and the service is fast.
Great service
Very dependable
Being able to bypass the water softener from the App as well as monitor salt levels and usage. The RÕ system also offers similar benefits as well as the run from the basement which allows better usage of the space below the sink.
Mike L. Is a great rep. He provided all of the information I needed as well as recommending the systems I would want to resolve all of my concerns.
Jovi installed my systems while answering some maintenance and service questions I had. The run was to the basement which required some fishing of the pipes for the RO system. It took longer than expected, but he was able to get it done.
I like the fact that Culligan will take the bag of salt to my basement and fill the container. Also their manager Lee Ann is always so friendly and helpful
Excellant service
Personal professional and helpful!
Delivery guys
Warren was the best!
The convience of your service
I could feel and taste the difference in my water; my hair stopped falling out and my skin wasn't as itchy.
I love how the water tastes. I love knowing that most of the bad stuff that can be in water is gone. Our tech that comes out every year is amazing.
Friendly delivery person
Friendly delivery person and quick at their job
They always send a reminder text and email to remind us of our delivery plus the lady that I speak with in Wheeling IL office if I have any questions is SOOOO Nice Hard not to do business with them because of her
My wife and I had your services for about 20 years and we moved from Machesney Park to Pontiac Illinois. I was able to get information From your location And in the process of getting the same systems set up here.
Your location in Loves Park served us Very well and because of that, I am keeping Culligan systems in my new house.
Thank you for all your help!
Dale Kuta
Dependable
Professional installation and great customer service!!
I like that you came quickly to put the equipment in and so far so good as far as having Soft Water again
Home delivery of salt bags that i cant lift!
We have very hard water and have struggled with it for years.
I called Culligan and was able to set up a call and then in-person meeting within the week.
Sales listened to what I wanted and gave me all the options. I did not feel like they were trying to talk me into anything I did not need, but they gave me ALL the options and suggestions.
(I will be looking at adding other solutions with Culligan soon!)
Installation was great, the gentleman showed up on time, removed our old system and installed the new system. He showed me how everything works and left the workspace cleaner than he found it!
Prompt, competent service
Technician was very thorough and explained everything that was done during visit and how to properly maintain our systems
My service person
Warren my technician was very detailed and particular! I am so grateful for his expertise! I truly enjoy my water all thanks to your excellent service!
I love the salt delivery. Driver is always very nice and it’s a back saver
Our system works, we had a high level of iron in our water (Well Water) the only system available that could actually handle the level of iron.
service and support top notch, when service was needed.
We've had Culligan before in our previous home. Love the softness and all the suds.

Service is always a phone call away.
I do have one suggestion: As many of your customers are growing older, it becomes harder and more difficult to carry the 40 pound bags of salt down a flight of stairs to where the equipment is located. You may consider adding a lighter bag into you sales mix OR allow your delivery person the option to deliver the salt to the basement.
Thank you.