Customer Testimonials
It is very convenient to have the salt delivered, carried downstairs, and put in the container. The people who deliver are always polite and professional.
I love the soft water and reverse osmosis water in my house. They do a great job keeping all the filters up to date and even bring salt for the soft water. A great company.
Our new Culligan softener only uses the salt that we go through equal to the water. This is not like our old one that cycled every two nights.
We have had a Culligan water softener for many yrs without any problems. That is to us very important
Service is always timely and efficient.
i was impressed with the serviceman's attention to detail. well done.
Service was good
Prompt and to the point.
Professional, expediate, experienced and friendly Customer service!
Excellent service. What more can I say!
Appreciate the great service over the years. James is a very professional, personable and happy technician who has taken good care of our whole house filtration system.
Dependable service
Team members are always excellent. Love the water purification and RO system. While they are more expensive they actually work unlike many lower price competitors.
Water tastes great and delivered on time
I have been very happy with the all the services from Rock Valley Culligan. Every time I call customer service, I am treated with respect, and they always take care of any questions I have. When they come out to service the water filtration system, they are always punctual and respectful. I highly recommend Rock Valley Culligan.
Service technicians are very considerate and polite. They make sure the job is complete - no leaks and water quality is acceptable - before leaving. Never need to call them back.
Unlike many, Culligan does not hound me with reminders of service due nor for the appointment. I get a postcard when service is recommended and they leave it up to me to decide to make the appointment. No annoying repeated texts and e-mails. Only what is needed.
The service is always great and I love having the softener and water filter
CLEAN
We just don't have to worry about getting soft water. All taken care of.
All the issues were fixed in a timely manner. Z
Installation tech was great. Explained everything and walked me through the equipment shut off and answered all questions.
they put the salt in your softener for you
The payment options and affordability.
Staff is friendly and helpful, I drink more water now because the quality of water delivered is really good.
Good products and great delivery people,
Always shows up great service
Very efficient staff. Very personable driver Stephen.
Your delivery driver is very nice. On his last trip he noticed I had a big box on my front porch that had been delivered that morning. I have to use a walker and he offered to carry it in. I told him no. After he dumped my salt he insisted on carrying the bix in. I did let him and he sat it in my foyer for me. I really appreciated his help.
Fast and easy to work with, always do a great job

The service technicians are always very friendly and knowledgeable.
Always willing to answer questions.