Customer Testimonials
Attention to detail.
Great staff. Our driver is always very respectful of my home and property. Always on time. The salt makes our skin smooth and it’s great for washing the clothes. Have been using Culligan for years.
The deliveries happen on the days they are supposed to and the people are nice. The customer service representatives on the phone are good as well. We get emails letting us know the delivery date each month and the billing statements as well, which is appreciated.
Our move to Culligan has been a dream come true. Communication has been easy. Delivery has occurred on time, and was easy to amend last minute. Highly recommended!
Customer service
Reliable products and great office staff and knowledgeable service technicians.
Everything went smooth and easy. Great folks to deal with and we love our new water softener. Thank you!
I love not having to haul salt to the basement. Plus your equipment has cut the salt usage by at least 75%. Thanks
What I like about Culligan's products and services, is the fact that the delievery is always on time and they make sure their customers' receive what they paid for.
We are very happy with both our water softener and drinking water systems. Every year, the service technicians come for maintenance, and this year’s team did an outstanding job.
The two technicians were professional, friendly, and very knowledgeable. They explained everything clearly, answered all of our questions, and made sure everything was working perfectly. They also cleaned up thoroughly before leaving, which we really appreciated.
The products have been excellent, and the water quality has been outstanding. We are very satisfied with both systems and the service we have received.
Thank you for providing such great products and exceptional customer service. We highly recommend your company!
They very good service and the equipment works well .
Prompt. Service asks about our continuing needs . Friendly. Very good service.
Your consistent replenishment of the salt as per schedule.
Gary Porter has gone above and beyond several times to ensure both of our buildings are fully stocked. He is very professional and great to deal with.
Convenient for this senior citizen
Good technicians. Very comfortable having them in my home.
Home delivery!
We like the quality of products. Installation was neat and professional. Aaron & Austin were very knowledgeable and answered all our questions.
Drinking water quality excellent taste and purity.
Water softener enhances cleanliness of my clothes, dishes and the shower/bath quality. Maintenance of equipment is easy and low cist
My husband appreciates the help with the salt delivery service. I appreciate the maintaince of the equipment. Friendly delivery driver!
Lyn Shasteen
On time repairmen who have worked for the company for several years and are knowledgeable and pleasant.
Aaron And Austin were very professional and explained everything.
Thanks for the wonderful service
What I like about the services are they response in a short period of time. Also they will work with me on the time and date that I need services. Sometime it may take a little longer then usual, but they will try their best to work with me with the issue.
Ease of contacting, scheduling, installing, invoicing…everything!
Serviceman Carlos was awesome! He did his troubleshooting and discovered our problem.
Great service and always willing to actually talk with you.
Easy to talk to if I need to cancel delivery.
Good products and dependable service.
Aaron and Sam were exceptional and patient in explaining and helping me with the app on my phone.
We love the service from Culligan of DeKalb.

The fact that I don’t have to lug bags of salt into the house and down the steps to softener. I’m older and have breathing issues so using Culligan is a real blessing.