Easton

Customer Testimonials

Report a concern   January 15, 2026 — Rated 10 out of 10 by Ann Stauffacher Rock Valley Culligan
What do you like about our products and services?

The person who serviced our unit, knew what he was doing and he did it with a smile on his face. It’s hard to find that type of individual these days. We highly appreciate his work ethic.

Report a concern   January 15, 2026 — Rated 10 out of 10 by A.S. Rock Valley Culligan
What do you like about our products and services?

The person who serviced our unit new what he was doing and did it with a smile in his face. Very impressed with him. Sorry, I forgot his name

Report a concern   January 15, 2026 — Rated 10 out of 10 by B.P. Rock Valley Culligan
What do you like about our products and services?

Jermaine was great to work with. He explained everything in terms we could understand and laid out all our options for us. He went above and beyond and helped streamlined the scheduling process which we are so grateful for! We would absolutely recommend Culligan if everyone is as helpful as he was!

Report a concern   January 15, 2026 — Rated 9 out of 10 by D.K. Culligan of Belvidere
What do you like about our products and services?

Still after the annual service of my RO, and talking to your technician, I am getting what appears to black mold like substance under the water line in the toliet bowls. The water also does not feel silky during bathing, it is more like dull feeling (hard to describe).

Report a concern   January 14, 2026 — Rated 10 out of 10 by D.G. Rock Valley Culligan
What do you like about our products and services?

The delivery driver was extremely helpful by carrying all bags to the basement and loading the container. He also gave us advice on how to make our softener more efficient.

Report a concern   January 14, 2026 — Rated 10 out of 10 by A.J. Culligan of Springfield
What do you like about our products and services?

great tasting water, great customer service, would highly recommend to anyone!

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.J. Culligan of Decatur
What do you like about our products and services?

Very convenient

Report a concern   January 13, 2026 — Rated 10 out of 10 by D.R.B. Culligan of Springfield
What do you like about our products and services?

Calls before service days to find out what you need

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.B. Culligan of Bolingbrook, Illinois
What do you like about our products and services?

Easy to use, improved water quality. Transparent pricing.

Report a concern   January 13, 2026 — Rated 9 out of 10 by Cory Northington Culligan of Annapolis
What do you like about our products and services?

I like the efficiency of the products. The technicians were also knowledgeable and provided valuable information during the installation.

Report a concern   January 13, 2026 — Rated 10 out of 10 by H.H. Culligan of Annapolis
What do you like about our products and services?

Very satisfied customer!

Report a concern   January 13, 2026 — Rated 9 out of 10 by Tom Holmes Culligan of Kankakee
What do you like about our products and services?

Quality products and service!

Report a concern   January 13, 2026 — Rated 10 out of 10 by Joe Kienzler Culligan of Springfield
What do you like about our products and services?

Consistently great service. I have never had to wonder if my water would arrive when it is scheduled. The happiest bill that I pay every month.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Ashley and Jeanie Moore Culligan of Fredericksburg
What do you like about our products and services?

Great company and staff. The only recommendation is, when it comes to billing, they need to do a better job at recognizing a new customer under warranty vs one that is no longer covered under warranty—-you need to know this before you arrive with prefilled out documents with a $285.00 amount due.

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.P. Culligan of Springfield
What do you like about our products and services?

Always on time and sets the full bottles right by the door

Report a concern   January 13, 2026 — Rated 10 out of 10 by G.T. Culligan of Annapolis
What do you like about our products and services?

I have always received outstanding service and scheduled maintenance with no issues.

Report a concern   January 13, 2026 — Rated 10 out of 10 by R.C. Culligan of Bolingbrook, Illinois
What do you like about our products and services?

Friendly staff. No problem with services.

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.F. Rock Valley Culligan
What do you like about our products and services?

Good product; good customer service

Report a concern   January 13, 2026 — Rated 10 out of 10 by Logan Starr Culligan of Annapolis
What do you like about our products and services?

Reliable and excellent people skills

Report a concern   January 13, 2026 — Rated 10 out of 10 by B.S. Culligan of Dixon
What do you like about our products and services?

Office and home tech were very knowledgeable .

Report a concern   January 13, 2026 — Rated 10 out of 10 by P.H. Rock Valley Culligan
What do you like about our products and services?

Very dependable.

Report a concern   January 12, 2026 — Rated 10 out of 10 by Karen Vodden Rock Valley Culligan
What do you like about our products and services?

Randy is wonderful!

Report a concern   January 9, 2026 — Rated 10 out of 10 by Lisa Crull Rock Valley Culligan
What do you like about our products and services?

Long lasting products. Our RO system has lasted and is doing a great job for more than two decades. Our service person was Will, and he was so informative and answered all our questions. On top of that, he was a very personable man. He represented your company very well.

Report a concern   January 9, 2026 — Rated 10 out of 10 by D.B. Culligan of Dulles
What do you like about our products and services?

Nate did a great job in changing filters and checking our entire system. He did trouble shooting for a taste problem we were having. The taste issue was resolved. He was very neat and cleaned up after his work. He wore shoe botties while conducting all of the maintenance.

Report a concern   January 9, 2026 — Rated 10 out of 10 by J.S. Culligan of Dixon
What do you like about our products and services?

Techs and customer service are great

Report a concern   January 9, 2026 — Rated 10 out of 10 by Antoinette Derrick Rock Valley Culligan
What do you like about our products and services?

Rock Valley Culligan is always on point when my annual service and salt delivery is due. The Serviceman is always on time, familiar with what is needed, gets it done in a moderate amount of time, and is very courteous. Today was Jermaine. Thank you.

Report a concern   January 8, 2026 — Rated 10 out of 10 by R.K. Culligan of Dixon
What do you like about our products and services?

The friendly service

Report a concern   January 8, 2026 — Rated 10 out of 10 by L.H. Culligan of Annapolis
What do you like about our products and services?

Awesome

Report a concern   January 8, 2026 — Rated 10 out of 10 by Lee Roberds Culligan of Dulles
What do you like about our products and services?

The tech is always on time and does a very thorough job. The company is easy to deal with and haven't given me an upset stomach trying to deal with them since my husband died. The receptionists are always pleasant and patient.

Report a concern   January 8, 2026 — Rated 10 out of 10 by C.T. Rock Valley Culligan
What do you like about our products and services?

Grat Service. Friendly staff!


Privacy Policy