Customer Testimonials
Easy to talk to if I need to cancel delivery.
Good products and dependable service.
Aaron and Sam were exceptional and patient in explaining and helping me with the app on my phone.
We love the service from Culligan of DeKalb.
Your products have never let me down. Your service has been outstanding. Deliveries have been on time and personnel were friendly and helpful.
The customer service was very good and I highly recommend them to anyone
Our service technician was friendly and a strong communicator. He explained his findings clearly,
and recommended sensible next steps.
The office manager that scheduled our appointment was also friendly and professioal.
We were umpressed.
Mike Spencer is an outstanding representative of Culligan. He was knowledgeable, professional and friendly. We greatly appreciated the good work he did. Please be sure to pass this along to his supervisor and further up the line. He is worthy of praise.
On the other hand, the filters we purchased were incredibly expensive. Perhaps this is due to tariffs? I would like to think the company is not price gouging.
We have peace of mind and more confidence when washing our fruit and vegetables using Culligan R.O. system. The sales representative along with our installing technician in our service area were outstanding. When we're ready we will start towards installing a whole house system.
I have been a customer for many years and have found this company to be consistent in customer service excellence all those years. My whole house has been on your system, and I truly believe that is one reason I have lived this long with no major health problems.
no real c/o
I like the professionalism provided by the service advisors and the manner in which they explain the problems and options for solving them.
The transportation home if the service is going to take a long time is invaluable. And the pickup for returning your vehicle is priceless.
Quick friendly service and efficient
Dependable and available. Scheduling easy and people available to contact for help and information.
Prompt Service
I like the service man. If I`m home when he comes we always talk some and if I think there is a problem he goes back to the basement in case I missed him coming in and he checks my concern. Never will I change, CULLIGAN is THE BEST!!!!
Excellent service, excellent delivery drivers, great tasting water! Switched from Primo after finding foreign object in sealed bottle. Culligan bottles have very secure caps and the taste is so much better than Primo. Would never go back.
I like the product of reverse osmosis. The representative for my area in Maryland, Steve does not represent Culligan in a professional manner.
My mind was made up to use Culligan because I was a former client years ago. He came in my house with torn pants and looking disheveled. Asking many personal questions to make conversation. His pants were very long and torn at the hem to which he was walking on them. Can’t Culligan have presentable representatives to enter a potential client’s home?
responses are timely
Product is excellent the the difference in the softness of my washed clothes and the ability to use less detergent, body softness. The installers were very professional and explained everything to my satisfaction.
I like the customer service and all delivery guys. They take care of everything for me.
The product works well. All of the folks I interacted with were friendly, professional, and respectful of my property.
The service technician performed the service quickly and effectively. The pricing was also reasonable.
It was a first rate experience from beginning to end.
I have had Culligan for many years and I am satisfied with their service!🙂
Service was excellent.
Affordable and reliable
Products perform reliably. Service is prompt and dependable.
The guy who came to fix our stuff was great. I believe last name is snaugle
Chris, delivery man, is very nice and courteous. I can’t lift bags of salt anymore. He takes the salt downstairs, puts salt in tank for me, and leaves that area clean. The office is very helpful too.

Great service and always willing to actually talk with you.