Customer Testimonials
The person who serviced our unit new what he was doing and did it with a smile in his face. Very impressed with him. Sorry, I forgot his name
Jermaine was great to work with. He explained everything in terms we could understand and laid out all our options for us. He went above and beyond and helped streamlined the scheduling process which we are so grateful for! We would absolutely recommend Culligan if everyone is as helpful as he was!
Still after the annual service of my RO, and talking to your technician, I am getting what appears to black mold like substance under the water line in the toliet bowls. The water also does not feel silky during bathing, it is more like dull feeling (hard to describe).
The delivery driver was extremely helpful by carrying all bags to the basement and loading the container. He also gave us advice on how to make our softener more efficient.
great tasting water, great customer service, would highly recommend to anyone!
Very convenient
Calls before service days to find out what you need
Easy to use, improved water quality. Transparent pricing.
I like the efficiency of the products. The technicians were also knowledgeable and provided valuable information during the installation.
Very satisfied customer!
Quality products and service!
Consistently great service. I have never had to wonder if my water would arrive when it is scheduled. The happiest bill that I pay every month.
Great company and staff. The only recommendation is, when it comes to billing, they need to do a better job at recognizing a new customer under warranty vs one that is no longer covered under warranty—-you need to know this before you arrive with prefilled out documents with a $285.00 amount due.
Always on time and sets the full bottles right by the door
I have always received outstanding service and scheduled maintenance with no issues.
Friendly staff. No problem with services.
Good product; good customer service
Reliable and excellent people skills
Office and home tech were very knowledgeable .
Very dependable.
Randy is wonderful!
Long lasting products. Our RO system has lasted and is doing a great job for more than two decades. Our service person was Will, and he was so informative and answered all our questions. On top of that, he was a very personable man. He represented your company very well.
Nate did a great job in changing filters and checking our entire system. He did trouble shooting for a taste problem we were having. The taste issue was resolved. He was very neat and cleaned up after his work. He wore shoe botties while conducting all of the maintenance.
Techs and customer service are great
Rock Valley Culligan is always on point when my annual service and salt delivery is due. The Serviceman is always on time, familiar with what is needed, gets it done in a moderate amount of time, and is very courteous. Today was Jermaine. Thank you.
The friendly service
Awesome
The tech is always on time and does a very thorough job. The company is easy to deal with and haven't given me an upset stomach trying to deal with them since my husband died. The receptionists are always pleasant and patient.
Grat Service. Friendly staff!

The person who serviced our unit, knew what he was doing and he did it with a smile on his face. It’s hard to find that type of individual these days. We highly appreciate his work ethic.