Customer Testimonials
I am writing to express my sincere appreciation and recognition for the outstanding service I recently received from your technician Jesse Belvins during the installation and filter replacement for my reverse osmosis and the addition of a faucet for the purified water system.
The Jesse demonstrated impeccable professionalism throughout the entire visit. Not only did he complete the installation and maintenance work in a neat and efficient manner, but they were also extremely polite and took the time to answer all of my questions clearly, courteously, and professionally.
This level of customer service makes a huge difference and speaks volumes about Culligan. Please pass along my sincere compliments and gratitude to the Jesse as he is an undoubtedly a valuable asset to your team.
We love our water guy he's awesome and has great customer service.
Thank you to Kareem for always making sure we have water
Damian provided excellent service and was kind and professional. Thank you very much
Very prompt service. Wonderful customer service from all employees. Comfortable prices and reliable equipment.
Prompt delivery service
Deliver salt.
Have been with your company for many years and have been satisfied with the service and product. Bill/Janet Vuillemot
Our delivery person is great . His name is Shawn.
Very helpful and personable.
You have gem in your employee named Austen!! He was so very polite and helpful and respectful. He could write the handbook on customer service for service calls. I appreciated his explanations for what he was doing as well as how to work the display.
Culligan and Keith were great! Keith arrived at my house in a timely fashion. He was courteous and patient. Keith answered any questions I had a d explained what he was doing and why. He cleaned up any mess that was made. Keith changed filters and motherboards. Keith also explained that we need to have service come out on a yearly basis.
We love knowing our water is 100% soft, safe, and clean. We also love our crystal clear ice cubes! Timm does a great job when maintenance is required, and the Waupaca office is great about checking in every year when it's time for our annual service appointment. It's all very much appreciated.
Arrive on time.
Friendly and knowledgeable staff.
Service is great!
I had made some complaints last year about missing deliveries due to our floor being secured. While iniitially Culligan tried to pass the buck to the driver and trying to get me to change my score instead of improving their process. However, eventually Culligan really pulled through to bridge that gap and now I havent missed any deliveries. Its great.
Jean was excellent. Very professional and helpful.
What do you want to hear??
Both gentlemen were very nice and curteous. When I mentioned I had to purchase additional salt at the hardware store they said they would make a note to make sure I had more frequent service.
Maria, who helped me on the phone today in the Panama City office was wonderful!! She was so organized and polite and made sure she made good use of both hers and my time. At the end she made sure we went back to my original requests and fulfilled them. I would recommend her highly to anyone who needs her services.
Everything is top=notch, especially your customer service. Our delivery persons and repair persons have always treated us with friendly, courteous attitudes.
You have very good customer service. We get to talk to a person when we call, and if there
is a problem it's taken care of prompty.
Very quick and friendly service, great price and great water.
Aside from not receiving the correct scheduling time and the person showing up on time, he was very polite, knowledgeable and knew exactly what I was talking about when I explained what the situation was. Once he knew what the problem was he went right to work and found a solution to rectify the problem. We have had a couple of other technicians here for the same issue before but it was never really resolved…. This time I hope to be correct in saying that the problem is fixed for good. Thank you
Chris is a very knowledgeable tech.
Excellent Service - exactly as advertised!
Cal is very helpful and does a great job.
Your service man is very friendly and always on time. Please keep him as one of your drivers.
Quality
Good service
Mike provided great service when he came to service our r/o filters.
Friendly helpful staff