Customer Testimonials
Courtesy of the staff, great service, kindness of the delivery man, and the water itself is wonderful. Plus, we are happy with the bottom loading cooler.
I had a billing issue and it was resolved by Kim very quickly and to my satisfaction.
Not having to load and unload cases of water makes this service quite convenient. And the space it takes to store them is now being put to better use.
Our service rep was professional, offered suggestions and fixed the problem. I would want him back if any other thing happens to our water softener.
The people and product are great.
What could use improvement is scheduling of pick up’s and drop offs based upon need.
Far too often what we ask for are more than we need and the count of bottles keeps adding up. There is no simple way to pause service or conduct a pick up of old bottles.
As a potential solution- add a service on your website where old fill bottle pick up could occur (as part of regular service) by requesting a specific number of full bottles to pick up.
Jean was professional and he delivered our salt and put it in the garage
I have had Culligan water softener for almost 10 years and the service has been ok but in the last year or so it has improved greatly. Whenever, I have an issue they sent a service tech right away. The last service technician (Eddy) was the most knowable of all. He performed the yearly cleaning service quickly and efficiently.
I like the fact that when I call with a problem, it’s solved quickly! And also I don’t have to worry about doing any maintenance on it myself.
Delivery guys are great especially Ryan.
Friendliness & helpfulness of delivery personnel & those in store
The system installed in my home and the customer service.
The Water Softener Crystals are always delivered on time and the driver is always courteous.
The salt delivery, the new softener uses much less salt, very little sound/noise during regeneration process. Very impressed.
Andy was great! Listened to what we wanted, got it done quickly and was very polite and friendly!
Quick, efficient, and friendly service every single time!
Water tastes good, great customer service. Delivery person, Steve is exceptional he goes up and beyond. He looks out for his customers. I'm very satisfied and recommend Culligan.
Pricey but great service
We are all about the service, and it is excellent
every thing went well
Good communication, reliable, and good water!
The service techs are wonderful and treat your home like it's their own. They are courteous, very thorough and patient. We love our updated water system!
Have had Culligan for over 50 years and has always been great service
Did what they said they was going to do for the price. They said they was going to do . picked up after themselves.
The service team is very professional and considerate.
Relatively problem-free use of products.
Good ,service like the water.
And water delivery service from Josh is excellent!!!
Great followup and customer service.
we like the drinking water filter system that gives us clean good water .
We get water delivery! Great service and great staff!

The water softener system works excellent and the service is quick and they explain what is being done and answer all questions that I ask.