- Phone: (503) 492-0197
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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable service; friendly staff; excellent cleaning
Fast , effecient, great attention to detail! Honest and dependable!
The maids work hard and do a good job.
When I come home I love walking into the door to a clean house.
On time, efficient.
Cleaning is consistently high level. People in the office are helpful.
Efficient, dependable
Lower prices. On a person/hour basis, Maid Brigade charges more than many technical professionals are making in the current market.
We continue to competitive price our direct competitors. It is not the bonding that is the high overhead cost. It is the fact that we have full-time employees, rather than sub-contracted labor. We cannot compete with the numerous independents and subcontracted cleaners that do not pay worker’s compensation, have limited liability coverage and put the onus of tax responsibility on the contractor. We make sure taxes are paid and match those taxes. Also, by having worker’s compensation paid for by your service, you don’t expose yourself to any liability. We know we aren’t the cheaper service but hopefully our reliability and consistency of cleaning adds the value that our busy clients enjoy.
Overall, I'm happy but my partner has noticed some details that were over looked, like the floor beside the washing machine, etc.
The staff members are very pleasant and efficient.
I like your service--I just don't talk about cleaning companies as a rule.
Trust worthy, fast, considerate, professional, friendly, and green. Best of all, I heard my better-half say how much he enjoys the service! He was leery of having strangers in the house, and resistant to the idea of hiring house help. Thank you!!!
I have always had great service. If there is any type of problem it is always addressed in a timely and professional manner.
I like that they are green, that the cleaners are friendly and accomodating, that they have benefits and get bonuses based upon their work. I also like that my house always looks great.
I have been quite satisfied with your services so far and have no specific recommendations for improvement. Great job!
Staff is efficient and polite. My house looked great and stayed that way for weeks!
You are consistent, reliable and thorough in your service. It's so nice to come home after your folks have been to my house and find the house clean, dusted and shiny. Your team even folds the end of my toilet paper into a little triangle! Nice touch. I have no complaints.
I like that Maid Brigade uses green products that do not have a chemical smell so everything always smells fresh and clean after cleaning. The cleaners are always professional and do a thorough job of cleaning my house.
Maids are very friendly and do a great job
Customer Service is good. Greater attention to detail at times, such as being careful with any stacks of paper, blinds, etc. when cleaning.
Quality of the majority of the team members
I'm very busy and it's takes the burden off of me. When I come home after the crew has been here, the house always looks sparkling clean.
On time and very thorough
The products that are used, clean well and leave the air with no heavy smell - only, a fresh indication of clean!
The few times that I have been home when the team came, the women cleaned my bedroom first, and then went about their tasks of cleaning the rest of the apartment.
Better consistency from week to week. Usually very good - sometimes not quite as good as I am used to.
you guys are wonderful; I love the team you send me; Whenever I've had a problem of any sort, you figure it out and address it. Keep up the good work --and, don't ever leave me!!!!!
reliable competent service, on time, responsive to feedback.
Level of professionalism, fast, efficient and effective service. And green!
Staff is friendly, thorough, and reliable staff. Green cleaning methods.
When you're done dusting the pictures on the wall, I'd really appreciate if you left them straight.