Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.R. Rymes Propane & Oil
What do you like about our products and services?

Responsiveness

Report a concern   September 27, 2026 — Rated 10 out of 10 by Kenneth Brown Superior Plus Propane
What do you like about our products and services?

Delivery was very well

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.S. Eastern Propane
What do you like about our products and services?

Very professional

Report a concern   September 27, 2026 — Rated 9 out of 10 by L.W.B. Superior Plus Propane
What do you like about our products and services?

I was able to contact a representative and get an immediate delivery. Driver was very professional and friendly.

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.W. Osterman Propane
What do you like about our products and services?

One less thing I have to worry about!

Report a concern   September 27, 2026 — Rated 9 out of 10 by L.C. Quarles Fuels/Dixie Gas
What do you like about our products and services?

Very good to deal with!

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.C. Superior Plus Propane
What do you like about our products and services?

Fortunately I was home when you came; it gave me a chance to show your man who was very nice the tank. I did not realize that you also took over Osterman so I was confused when you pulled up. I already sent you a check for the total amount.

M. Last name removed

Report a concern   September 27, 2026 — Rated 9 out of 10 by K.A.S.F. Downeast Energy
What do you like about our products and services?

Services have improved over the past year. Using the website to order product and monitor account is easy and accurate. We are very pleased with the improvements made.

Report a concern   September 27, 2026 — Rated 10 out of 10 by A.H. Quarles Fuels
What do you like about our products and services?

That I get to be on budget plan and auto delivery plan

Report a concern   September 27, 2026 — Rated 9 out of 10 by John Fugge Rymes Propane & Oil
What do you like about our products and services?

Deliveries are on time and their monthly payment plan works for my budget. The service techs are professional and friendly.

Report a concern   September 27, 2026 — Rated 9 out of 10 by Mary E Borgus Superior Plus Propane
What do you like about our products and services?

Delivery is prompt.

Report a concern   September 27, 2026 — Rated 10 out of 10 by D.S. Quarles Fuels
What do you like about our products and services?

The people who are answering your telephone calls are very helpful, knowledgeable, and easy to work with. I have been able to order fuel, pay for it and they were very nice about explaining why I couldn't sign up for monitored deliveries (my tank is too small to accept the monitoring device.)

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.S. Downeast Energy
What do you like about our products and services?

Very reliable, and quick service

Report a concern   September 27, 2026 — Rated 10 out of 10 by Eileen Demers Rymes Propane & Oil
What do you like about our products and services?

I have been a customer for over 18 years. Exceptional service, price and reliability

Report a concern   September 27, 2026 — Rated 10 out of 10 by John Pond Village Osterman Propane
What do you like about our products and services?

Your company always makes sure we are taken care of!

Report a concern   September 27, 2026 — Rated 9 out of 10 by Jean Ballard Virginia Propane
What do you like about our products and services?

Easy to order product and it arrives in a timely manner.

Report a concern   September 27, 2026 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

Prompt service. Originally requested fill tank then asked for a gallon total not sure why. I estimated 150 I think it came close to filling tank.

Report a concern   September 27, 2026 — Rated 10 out of 10 by K.G. Superior Plus Propane
What do you like about our products and services?

Always helpful and understanding. Respond to concerns promptly. Service and delivery guys are the best

Report a concern   September 27, 2026 — Rated 9 out of 10 by H.S. Superior Plus Propane
What do you like about our products and services?

service was prompt and delivery driver was great. the only issue is with delivering a pre-specified amount calculated from the gauge percentage rather than filling to the desired amount. We rely on propane for our generator. I like to keep the level at 80% at the start of the storm season in the fall. I called to set up the delivery and reported we were at approximately 40%. We were told the calculation would require 175 gallons to fill to 80%. After filling the tank with 175 gallons the percentage was only 70%. Would have taken another 50 gallons. Unclear why delivery has to be preset. I am doubting we could get another delivery for just 50 gallons. Would it be easier to just fill the tank to 80% and then bill or require credit card at delivery if billing is the sole issue driving predetermined amounts.

Report a concern   September 27, 2026 — Rated 10 out of 10 by Jeff Tubbs Freeman Gas
What do you like about our products and services?

Prompt reply to service requests. Friendly and knowledgeable technicans.

Report a concern   September 27, 2026 — Rated 10 out of 10 by E.N. Osterman Propane
What do you like about our products and services?

Great customer service and fast delivery

Report a concern   September 27, 2026 — Rated 10 out of 10 by N.H. Downeast Energy
What do you like about our products and services?

Reliable and convenient

Report a concern   September 27, 2026 — Rated 10 out of 10 by R.B. Virginia Propane
What do you like about our products and services?

I haven't received my propane yet. Good experience setting up the delivery

Report a concern   September 27, 2026 — Rated 10 out of 10 by G.M. Holden Oil
What do you like about our products and services?

I am very satisfied with the service and the communication.
my propane delivery are twice a year and are always delivered at the right time and all ways with a call preceding the delivery. i would recommend Holden Oil and Propane .
Thank You Name removed

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.D. Superior Plus Propane
What do you like about our products and services?

Good Job!

Report a concern   September 27, 2026 — Rated 10 out of 10 by Robert Carr Freeman Gas
What do you like about our products and services?

The technician/repairman was very knowledgeable and personable. He diagnosed the problem and repaired it quickly.

Report a concern   September 27, 2026 — Rated 10 out of 10 by D.F. Rymes Propane & Oil
What do you like about our products and services?

The man who delivered the oil went above and beyond to help me reset my furnace and understand the system in a house that I just move into.

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.T. Osterman Propane
What do you like about our products and services?

The fast and efficient service. A technician came to the house before expected. My gas fireplace is now working.

Report a concern   September 27, 2026 — Rated 10 out of 10 by K.L. Stiles Fuel
What do you like about our products and services?

The delivery driver was very friendly and helpful

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.P. Rymes Propane & Oil
What do you like about our products and services?

Good service & responsible for timely deliveries


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