Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   March 31, 2026 — Rated 10 out of 10 by Samantha Bell Griffith Energy
What do you like about our products and services?

I love that every time I call anyone there they are sweet and friendly! Always on time and respectful

Report a concern   March 31, 2026 — Rated 10 out of 10 by G.M. Allied Propane
What do you like about our products and services?

The biggest thing is you never let me run out of gas. I like how I can monitor the fullness of the tanks
Report a concern   March 31, 2026 — Rated 10 out of 10 by Thomas Baldwin Freeman Gas
What do you like about our products and services?

Friendly people

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.M. Freeman Gas
What do you like about our products and services?

You take care of our propane levels without any input from us. Lovely!
Report a concern   March 31, 2026 — Rated 10 out of 10 by M.W. Superior Plus Propane
What do you like about our products and services?

Tracie Joe took time to explain everything so now I understand the pricing structure.

She was very helpful

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.M. Freeman Gas
What do you like about our products and services?

Never had a problem with delivery or customer support.

Report a concern   March 31, 2026 — Rated 10 out of 10 by W.C.C. Freeman Gas
What do you like about our products and services?

Timely, effective service
Report a concern   March 31, 2026 — Rated 10 out of 10 by M.P. Quarles Fuels
What do you like about our products and services?

Very professional and prompt.
Report a concern   March 31, 2026 — Rated 10 out of 10 by T.T. Freeman Gas
What do you like about our products and services?

Easy

Report a concern   March 31, 2026 — Rated 10 out of 10 by Robert Betikofer Warner's Gas Service
What do you like about our products and services?

My propane is monitored and I receive automatic delivery.
Report a concern   March 31, 2026 — Rated 10 out of 10 by N.S. Freeman Gas
What do you like about our products and services?

Prompt courteous service, easy to get a real person on the phone when needed, easy bill payment

Report a concern   March 31, 2026 — Rated 10 out of 10 by DAN and MICHELLE Saner Kamps Propane
What do you like about our products and services?

Competitive pricing, technology that keeps me from worrying about how much propane is left.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Cathy Faiola Osterman Propane
What do you like about our products and services?

Very friendly and extremely accommodating.
Report a concern   March 31, 2026 — Rated 10 out of 10 by R.C. Superior Plus Propane
What do you like about our products and services?

Automatic delivery of propane is convenient. Staff is always happy to help with any questions.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Stanley Bennett Griffith Energy
What do you like about our products and services?

Prompt service and price
Report a concern   March 31, 2026 — Rated 10 out of 10 by Teresa & Larry Glavin-Kline Western Propane
What do you like about our products and services?

Caring and friendly delivery drivers and staff

Report a concern   March 31, 2026 — Rated 10 out of 10 by Tracy or Kevin Mccall Freeman Gas
What do you like about our products and services?

Always top notch service!!!
Report a concern   March 31, 2026 — Rated 10 out of 10 by S.D.H.J. Western Propane
What do you like about our products and services?

Service is good, billing system is nice and good prices
Report a concern   March 31, 2026 — Rated 10 out of 10 by B.M. High Country Propane
What do you like about our products and services?

Tank monitoring, automatic refills, great service, online billing.

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.M. Coastal Energy
What do you like about our products and services?

Close location to my residence, and good customer service.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Ann Davis Rymes Propane & Oil
What do you like about our products and services?

Appreciate deliveries are consistently on schedule. Also Drivers’ efficiency is appreciated.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Douglas and Tamara Pratto Holden Oil
What do you like about our products and services?

I have been with Holden for years and they always deliver my oil quickly. If I have a problem with my furnace, they also arrive quickly.
Report a concern   March 31, 2026 — Rated 10 out of 10 by M.K.S. Griffith Energy
What do you like about our products and services?

I can lock in the price per gallon before the season. The tank is monitored so that it can be filled before to low. The delivery person is smart, respectful and efficient. The person knows possible problems due to snow on the hill coming down off the main road to deliver and works around possible inclement weather.
Report a concern   March 31, 2026 — Rated 10 out of 10 by M.E. Rymes Propane & Oil
What do you like about our products and services?

Great service. Auto delivery and payment plan is very good!
Report a concern   March 31, 2026 — Rated 10 out of 10 by John Ferrari Osterman Propane
What do you like about our products and services?

Great customer service, and timely deliveries.
Report a concern   March 31, 2026 — Rated 10 out of 10 by P.M.W. Freeman Gas
What do you like about our products and services?

User friendly on-line billing, ordering and information.
Local service people are friendly.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Leonard Hart Griffith Energy
What do you like about our products and services?

good service easy to work with.
Report a concern   March 31, 2026 — Rated 9 out of 10 by D.A.C.H. Quarles Fuels
What do you like about our products and services?

Haven’t had any issues.

Report a concern   March 31, 2026 — Rated 10 out of 10 by C.T. Cash Energy
What do you like about our products and services?

Friendly people on the phone

Even though I am told 10 to 12 business days, you usually come within in a few days

I don't have to be home I can pay over the phone

When I have been home and go out to get my receipt, everybody has been very friendly
Report a concern   March 30, 2026 — Rated 10 out of 10 by Richard Cook Gas Incorporated
What do you like about our products and services?

Amazing company ! From customer service to the service techs. Stellar performance. Job well done folks.


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