Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.P. Downeast Energy
What do you like about our products and services?

Excellent and prompt service. Also very accom odating to indivual needs..

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.P. Freeman Gas
What do you like about our products and services?

If my power goes out I still have heat and at a reasonable price

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.K. Rymes Propane & Oil
What do you like about our products and services?

Great customer service and smooth delivery. Have a high level of trust with them.

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.M. Osterman Propane
What do you like about our products and services?

Reliable and prompt refill of my LP tank during a period of snow and low temperatures.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Jason Williamson Lumber River Propane
What do you like about our products and services?

Quick about getting in touch with you! Neat work

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.D. Osterman Propane
What do you like about our products and services?

Very, very, appreciative that our propane delivery was made before the storm. Thank you to everyone who made the decision to be proactive.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Rick Nicholson Southern Propane
What do you like about our products and services?

Quick response in a timely manner

Report a concern   January 28, 2026 — Rated 10 out of 10 by T.K. Earhart Propane
What do you like about our products and services?

Good service.

Report a concern   January 28, 2026 — Rated 10 out of 10 by L.T.W.R. Earhart Propane
What do you like about our products and services?

Service techs helpful and informed. Tank monitoring spot on with delivery a refills done in timely manor.
Dependable service.....all the time.

Report a concern   January 28, 2026 — Rated 10 out of 10 by P.K.R. Kal-Gas Propane
What do you like about our products and services?

Thanks for your prompt response

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.T. Superior Plus Propane
What do you like about our products and services?

Timely, never have to worry about a missed fill up.

Report a concern   January 28, 2026 — Rated 10 out of 10 by M.K. Rymes Propane & Oil
What do you like about our products and services?

Wonderful response time. I ordered propane on a Sunday and before 8am the next day, it was delivered. Very happy. Do they also deliver heating oil?

Report a concern   January 28, 2026 — Rated 10 out of 10 by E.C. Freeman Gas
What do you like about our products and services?

Always deliver my propane before I run out.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Howard Swickheimer Earhart Propane
What do you like about our products and services?

You got propane to me in 3 days and not 3 weeks during the worst snow and freezing tempature

Report a concern   January 28, 2026 — Rated 10 out of 10 by M.W. Kamps Propane
What do you like about our products and services?

Friendly and good service

Report a concern   January 27, 2026 — Rated 10 out of 10 by O.B.A.I. Osterman Propane
What do you like about our products and services?

Fast response

Report a concern   January 27, 2026 — Rated 10 out of 10 by Jack Walden Gas Inc.
What do you like about our products and services?

We have been customers for years. We know things change in business and we don't always agree with the outcome. We have had the same delivery driver and the same receptionist help us from the beginning. As long as they are still with the company we will be too. Thank you

Report a concern   January 27, 2026 — Rated 10 out of 10 by Patricia Dykes Sheldon Gas
What do you like about our products and services?

David came out swiftly when he was told someone did not have any propane going to their house. 55 degrees inside and no hot water either. He was so nice, polite and very respectful. Someone you always want to interact with and help you!

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.S. Quarles Fuels
What do you like about our products and services?

Service is always prompt and friendly

Report a concern   January 27, 2026 — Rated 10 out of 10 by Kelly Samson-Rickert Cash Energy
What do you like about our products and services?

My service guy was AMAZING! like 0 degrees and he still had a smile and was so nice. Even if I did not get to shovel yet and my generator was moved in the way because of "anticipated power outages with the storm" he was so understanding. Thank you - my delivery was during the recent storm (i think Monday) - Best to the drivers- be safe.

Report a concern   January 27, 2026 — Rated 10 out of 10 by James or Jackie Pociask Freeman Gas
What do you like about our products and services?

Wonderful service, quick response and friendly delivery technician

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.D.M.A. Freeman Gas
What do you like about our products and services?

Easy request. I like talking with the local branches Ladies.

Report a concern   January 27, 2026 — Rated 10 out of 10 by P.F. Cash Energy
What do you like about our products and services?

Reasonable pricing

Report a concern   January 27, 2026 — Rated 10 out of 10 by Tammy Murrey Griffith Energy
What do you like about our products and services?

I like the smart meter on the propane tank and the on line service makes keeping track of propane a great comfort!! Knowing the company is keeping my tank full when I need it gives me a piece of mind during these snow storms!!

Report a concern   January 27, 2026 — Rated 10 out of 10 by Katherine Babonis High Country Propane
What do you like about our products and services?

The propane delivery is worry free for me. I have a monitor on my tank that communicates with the provider when my tank needs to be refilled.

I have it set up on auto pay and my communications are done by email.

For me, this is a hands-off, worry, free way of ensuring that my propane supply will not be interrupted.

Additionally, anytime that I have interacted with the staff, they have been professional, courteous, and easy to reach. Who could ask for more..

Report a concern   January 27, 2026 — Rated 9 out of 10 by E.B. Kamps Propane
What do you like about our products and services?

We did get our delivery but not when we asked for it. We’ve lived here for 40 years and know what can happen weather wise. We’ve run out of propane before and lost food etc. . Our house runs on a whole house generator when power is out and consumes accordingly. That didn’t happen this time but kinda think we know better than the new kid on the block our usage patterns. Thank you for the delivery.

Report a concern   January 27, 2026 — Rated 10 out of 10 by B.W. Freeman Gas
What do you like about our products and services?

We were quote to have tank fill in two weeks but they got it done in two days. Al, who filled our tank was knowledgeable, friendly, and quick.

Report a concern   January 27, 2026 — Rated 10 out of 10 by D.N. Kamps Propane
What do you like about our products and services?

The automatic refill, and discounts. Servicing agents are always helpful.

Report a concern   January 27, 2026 — Rated 10 out of 10 by Tina Dukes Gas Inc.
What do you like about our products and services?

Gas, Inc. is very prompt about making deliveries, and their entire staff is friendly and caring. Have loved dealing with them for almost 20 years. I was sad to hear Superior Propane bought them out. Have only ordered from Superior one time since my account was changed over to them. That delivery time and date changed twice before actual delivery was made.

Report a concern   January 27, 2026 — Rated 10 out of 10 by K.A. Downeast Energy
What do you like about our products and services?

The people we meet face to face are always friendly and helpful. The people on the phone, not so much.


Privacy Policy