Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   March 12, 2026 — Rated 9 out of 10 by W.A.J.T. Quarles Fuels
What do you like about our products and services?

Prompt service

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.F. N. Haverhill
What do you like about our products and services?

Your customer service department was very responsive when I called recently. They had someone at my house within about an hour of the call in spite of how backed up your staff was. The person who came to fill the tank showed me how to check the meter and relit the pilot. Very happy with the service.

Report a concern   March 12, 2026 — Rated 10 out of 10 by R.A.P.V. Virginia Propane
What do you like about our products and services?

Fast friendly service

Report a concern   March 12, 2026 — Rated 10 out of 10 by Steven Horton Freeman Gas
What do you like about our products and services?

Once I was able to establish a contact at Freeman Cashiers everything went very smoothly. and efficiently I ordered a new tank, had to run the line to a generator and do the inspections.

Report a concern   March 12, 2026 — Rated 10 out of 10 by N.E.A.J.J.M. Champagne's Energy
What do you like about our products and services?

Timely delivery, easy to communicate with, professional service.

Report a concern   March 12, 2026 — Rated 9 out of 10 by R.S. Osterman Propane
What do you like about our products and services?

Driver did not leave a ticket. I am certain as I happened to see him put the hose away and drive away. I checked the doors to the house and mailbox immediately and there was no ticket. This casused some confusion when the emsil bill came and I had to call to clear it up. Kerri at Osterman was great and did clear it up. Navigating the website was not intuitive.

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.A.S.B. Freeman Gas
What do you like about our products and services?

good service

Report a concern   March 12, 2026 — Rated 10 out of 10 by Andrew Curtis Quarles Fuels
What do you like about our products and services?

Great communications!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Robert Wismer Kamps Propane
What do you like about our products and services?

Fine service. Delivered the propane ahead of promised time.

Report a concern   March 12, 2026 — Rated 10 out of 10 by P.K. Kamps Propane
What do you like about our products and services?

Very good company, dependable and helpful customer service, iam a retired widow with limited income, Kamps offered me a monthly payment plan that works great with my budget for me. I would highly recommend Kamps propane to my friends and family and any other person who needs it ❤️
You guy's are doing a great job.
Thank you for being you.

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.H. Kamps Propane
What do you like about our products and services?

This company provides excellent service.

Report a concern   March 12, 2026 — Rated 10 out of 10 by R.A.L.M. Quarles Fuels
What do you like about our products and services?

All good

Report a concern   March 12, 2026 — Rated 10 out of 10 by Steve Mason Freeman Gas
What do you like about our products and services?

Never a problem always friendly right on time

Report a concern   March 12, 2026 — Rated 9 out of 10 by C.B. Rymes Propane & Oil
What do you like about our products and services?

I like the fact that our usage is monitored so you know when to come and deliver more propane.

Report a concern   March 12, 2026 — Rated 10 out of 10 by P.C. Freeman Gas
What do you like about our products and services?

They are always timely and anticipate my needs. I don't have to worry if I will have sufficient gas for my generator if there is a power outage.

Report a concern   March 12, 2026 — Rated 10 out of 10 by E.B. Virginia Propane
What do you like about our products and services?

Easy to use. Clear instructions on how things work.

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.H. Acme Propane
What do you like about our products and services?

New customer. The people I have dealt with so far are great

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.H. Quarles Fuels
What do you like about our products and services?

Liked that Quarles Fuel monitors my tank. However, when I got my bill for the current propane fill-up, I was disappointed in the details on the bill. The Bill only had a total price and did not contain the amount of propane added, price per gallon, and the additional charges. It was just one total which was very disappointing.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Linda Friesen Kamps Propane
What do you like about our products and services?

I have been very happy with Kamp's since I moved here in 2010.
The staff in the office was always helpful, the service was always excellent.
So far I have had no problems with Superior buying out Kamp's and I hope that remains.

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.H. Freeman Gas
What do you like about our products and services?

You keep watch on how much we have in our tank. The delivery guy is very friendly and knowledgeable.

Report a concern   March 12, 2026 — Rated 9 out of 10 by Anne Frost Freeman Gas
What do you like about our products and services?

Customer service has been excellent. I spoke with a lovely young lady and she took care of all my questions and needs in one call. She was patient, thorough, talked me through everything she was doing and was always polite. I'm sorry I can't remember her name. Customer service is what doing business is all about and she did a great job!

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.R. Freeman Gas
What do you like about our products and services?

Great monitoring of propane needs

Report a concern   March 12, 2026 — Rated 10 out of 10 by I.V. Quarles Fuels
What do you like about our products and services?

Prices

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.S. Eastern Propane
What do you like about our products and services?

We were looking for a new propane supplier for a variety of reasons. We asked neighbors, drivers of competing distributors, and out of territory competitors and they pointed us to Eastern Propane / SuperiorPlus.

They exceeded our expectations for local feel, responsiveness, communication, delivery, and customer service. Highly recommend.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Lori Rosa Freeman Gas
What do you like about our products and services?

From the people that I spoke with on the phone, to the people that came to deliver the gas were all very supportive and very nice.

Report a concern   March 12, 2026 — Rated 10 out of 10 by G.I.P.D.A.E. Downeast Energy
What do you like about our products and services?

The pricing and service.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Cheshire Garden Rymes Propane & Oil
What do you like about our products and services?

Reliability

Report a concern   March 12, 2026 — Rated 10 out of 10 by R.W. Rymes Propane & Oil
What do you like about our products and services?

You reliably deliver our propane

Report a concern   March 12, 2026 — Rated 10 out of 10 by V.T.C. Virginia Propane
What do you like about our products and services?

clean

Report a concern   March 12, 2026 — Rated 10 out of 10 by Luis Hernando Meneses Virginia Propane
What do you like about our products and services?

Good service


Privacy Policy