Customer Testimonials
That both you and I can read how much propane I have left, although I was running low and had to ask for a delivery.
Friendly knowledgeable people and very good service!
She is going to fix a problem with no questioning about it
Kelly Caldwell
Warm, friendly people, always helpful and entirely reliable. Highly recommended!
Your customer service is top notch! We have talked one on one with several people at the Ellijay location and they are so nice and eager to help. It truly shows that you love your job and love your company.
Freeman is reliable and always delivers on time, and the customer service is consistently great!
The fact that I don't have to worry about gas when I need it. Thanks Freeman
We find your services to be very good. You
Deliver when you say you are. We also like your easy on line paying and of course your discount for paying immediately.
Delivered automatically !
The Lady in Cleveland Tn is always helpful
Gas was delivered in a promped time
The grays
I have been pleased that when I call for service or a tank fill I talk to a human. My issue is taken care of in a reasonable time frame.
Quick
Customer service, ease of ordering gas aa being able to repurchase gas
Called to have a delivery made prior to needing it so I didn't have to keep the path clear. They happily did it. Thank you
My only complaint is that the website sucks! The first time I used it didn’t allow online delivery ordering. I had to call the local office every time I needed propane. It was finally fixed and I could order fuel but in one month’s time it stopped working. It is still not working and I spent over an hour on hold on the phone only to find out my online order wasn’t processed. Fix it and people spend less time on the phone with your agents.
Good customer service
I've used Rymes for 20 years. I don't use a ton of propane but when it's close to empty, I contact Rymes and it is soon filled with no fuss or hassle.
The prices
The driver who delivered my propane was very polite and insured me he would remind your office that I require a text prior to delivery.
I called about 5 days ago and stated that my tank was at 40% and i did not want to take gas from anyone that may need it but would like a refill in the future due to the bad weather approaching. I was told it would be 15 days, you came in about 5.. Thanks.
I rated a 9 because I am never happy with the price ;(...
Other than that Thanks.
On another note: The gas tank fill cap (plastic is breaking) needs replaced. It is falling apart and hopefully none of the plastic will get into the tank or obstruct the fill valve area causing a leak. I can send some picks if you wish.
Have a Good Day!
Steve Moss
I called the local office directly, they were excellent
Using the Superior Gas website is frustrating and useless
Good company, respond when contacted
We get propane delivery on time and when we have questions, they are snswered promptly.
Good response time for service. Propane fuel price higher than anyone else.
Never had a problem with running out. Really nice how you have payment plans.
Friendly service, fast response time
They were very efficient and brought my gas in a timely manor before the storm hit us..they were so professional and the delivery driver was very nice and respectful of our yard and just pleasant demeanor, all in all we were really satisfied with the whole process.
Consistently come no worries of running out.Price is good
When my propane gets low, they are there to fill my tanks. The service men are very polite.
Service was great!