Customer Testimonials
Very nice people who work for Mountain Propane. Easy to work with!
Always friendly and polite, never an issue with delivery or customer service in all the years I've been a customer
Automatic delivery
The sensor on the tank to tell the driver when it needs to be filled is a great product and they always fill it when it gets down to around 30%
thank you for the friendly service!!
Delivery is prompt
Driver is courteous.
Dear Sir/Madam: Always super service. Much appreciated, Joe Ananian
You always deliver are heating supplies when we need them. That is the most important thing for us.
I would have given a ten but calling the office on hold for hrs. the 4 times i even went to the northbridge office and can't talk to anyone like you used to be able to do. fix that and i would give a ten.
Automatic delivery is gret, so we don't have to schedule it. The website allows me to check our fuel level from anywhere. Autopay means we don't worry about mail delivery delays.
Delivered in an emergency when my former supplier would not
The local office staff and delivery workers in Blairsville are great.
However I have been told by more than one that the parent company is ineffective, unprofessional and terrible to communicate with.
That discourages me to continue with Freeman.
May consider a change.
when finally getting call thru-very pleasant to talk to.
Delivery person very nice.
Always have propane on time.
Easy to set up delivery, friendly customer service
I love that I don’t have to call y’all for gas !!! I also love the nice and kind people that you have working for this company !
availability, convenience
Timely. And price
Have been a customer for 20+ yrs from Revere to Quarles and now Superior. Always excellent svc. Automatic deliveries and never any concern of running out of propane until this year. Understand this has been a brutally cold winter and fuel consumption has been high. Sent email on portal and several calls. Washika was excellent - professional, understanding and got the ball rolling. Put in emergency ticket on me. Took a few days to work thru system. Called back and spoke w/Belina (sorry failed to get spelling of her name). Again, most helpful and professional. Finally got delivery just in the nick of time. Tank was at about 3%. This ordeal was a first and hopefully a fluke and won’t recur. Overall I’m still a satisfied customer.
8 months ago and previous to that it was absolutely awful. Probably the worst service experiences of my life. My last 4 times of calling for service have been amazing! My call was answered promptly by a kind and helpful employee each time and everything they said was done! I am very happy with the “switch” in the operation and quality of people. I hope it continues this way!
Very professional customer service and technicians!
Great Service
I am pleased with the delivery service. Thanks
Na
The delivery driver was very friendly and nice, I wish I caught his name but I wanted to tell him thank you again for the fantastic service.
the reliability of service
reasonable prices, friendly, competent service personnel.
I love that you can check prices and order online.
Billing department always emails bill which is on autopay . Only thing I wish they did is if they could email me if i need to pay extra I believe in July .
It’s on auto refill and I don’t have to worry about it. Friendly help-questions always answered so I understand. Thanks!!!