Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   October 10, 2026 — Rated 10 out of 10 by L.Z. Hopkins Propane
What do you like about our products and services?

Services has improved greatly. We appreciate the efforts made to make ordering easier.

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.G. Gas Inc.
What do you like about our products and services?

Customer service

Report a concern   October 10, 2026 — Rated 10 out of 10 by C.F. Superior Plus Propane
What do you like about our products and services?

always friendly ,kind, helpful and one time.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Edward Tycenski Superior Plus Propane
What do you like about our products and services?

Quick and accurate service. Very friendly staff

Report a concern   October 10, 2026 — Rated 10 out of 10 by C.M. Quarles Fuels
What do you like about our products and services?

I place an order for a fill and they deliver within a week.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Theresa Faucher Cash Energy
What do you like about our products and services?

Fast and good friendly service

Report a concern   October 10, 2026 — Rated 10 out of 10 by Ray & Patti Evans Allied Propane
What do you like about our products and services?

Great Service. Never even have to think about it.

Report a concern   October 10, 2026 — Rated 10 out of 10 by R.Q. Lumber River Propane
What do you like about our products and services?

Showed within a couple of days of requesting my tank be refilled. Driver was friendly. Seems like a good price.

Report a concern   October 10, 2026 — Rated 10 out of 10 by D.N. Freeman Gas
What do you like about our products and services?

Notice given before they came. Came when they said and were respectful.

Report a concern   October 10, 2026 — Rated 10 out of 10 by C.M. Eastern Propane
What do you like about our products and services?

Efficient in keeping tank at good level. Courteous drivers and office staff

Report a concern   October 10, 2026 — Rated 10 out of 10 by Patty N Oday Sandhills Propane
What do you like about our products and services?

Your service has been great, once the price was adjusted from the nearly double bill when your company was bought out.
Love that I can pay online, as I've had checks stolen from my mailbox.

Report a concern   October 10, 2026 — Rated 10 out of 10 by K.F. Quarles Fuels
What do you like about our products and services?

Prompt and friendly

Report a concern   October 10, 2026 — Rated 10 out of 10 by Gregory Whetstone Eastern Propane
What do you like about our products and services?

Good service, delivery when I want .

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.P.D. Musco Propane
What do you like about our products and services?

Very reliable

Report a concern   October 10, 2026 — Rated 10 out of 10 by B.M. Downeast Energy
What do you like about our products and services?

Prompt service as usual. Great customer service!

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.B. Rymes Propane & Oil
What do you like about our products and services?

seamless

Report a concern   October 10, 2026 — Rated 10 out of 10 by P.M. Quarles Fuels
What do you like about our products and services?

Everyone from office to delivery drivers are very friendly, prompt and respectful of property. It's really nice being able to get text updates on status of delivery. Great job.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Mary Virginia Cherry Baker Gas
What do you like about our products and services?

I love the service they render. Always on point

Report a concern   October 10, 2026 — Rated 9 out of 10 by St. John Baptist Church - SHR Inc. Southern Propane
What do you like about our products and services?

Still having issue with being charged $150, because the tank was less than 10%. Concern about what other outrageous fees you me have, that I am not aware of.

Report a concern   October 10, 2026 — Rated 10 out of 10 by W.A.L.O. Quarles
What do you like about our products and services?

Customer Service is always pleasant and helpful.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Cindy and Tim Rollins Freeman Gas
What do you like about our products and services?

The people who came out to service our tank and fireplace were friendly, efficiency and helpful.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Robert Miller Stallings Propane
What do you like about our products and services?

I I appreciate the customer service, from the staff assisting customers to the delivery personnel. Everyone seems committed to ensuring you receive what you pay for.

Report a concern   October 10, 2026 — Rated 10 out of 10 by R.W. Reed Gas
What do you like about our products and services?

Prompt service and friendly staff.

Report a concern   October 10, 2026 — Rated 9 out of 10 by C.M. Quarles Fuels
What do you like about our products and services?

I like the monitoring system that's in place.

Report a concern   October 10, 2026 — Rated 10 out of 10 by L.Z. Freeman Gas
What do you like about our products and services?

Customer service was good about fixing my bill.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Martha Lou Morris Freeman Gas
What do you like about our products and services?

Customer service was very good and our gas was delivered earlier than scheduled. Good company…

Report a concern   October 10, 2026 — Rated 9 out of 10 by R.L.W. Warner's Gas Service
What do you like about our products and services?

I’ve been with you a long time and never run out of gas nice people to work with

Report a concern   October 10, 2026 — Rated 10 out of 10 by Muriel Savoy Osterman Propane
What do you like about our products and services?

I only use the gas for my fireplace but when I call they answer quickly and the delivery is made when I am told

Report a concern   October 10, 2026 — Rated 10 out of 10 by W.H. Osterman Propane
What do you like about our products and services?

Your customer service person was easy to contact and very knowledgeable and very helpful.

Report a concern   October 10, 2026 — Rated 10 out of 10 by T.A.S.C. Osterman Propane
What do you like about our products and services?

Customer Service with billing questions/issues
Dependable driver's who have gone above & beyond the challenging elements to get us the fuel necessary. One may be able to find a cheaper price/gallon, but a few cents savings is damnable when a few cents 'extra' could have provided you with.


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