Customer Testimonials
The people that work for Suburban are knowledgeable, conscientious, and helpful whether regarding scheduling or technical aspects of gas service or the furnaces and household appliances that require gas. The suburban drivers are quite courteous on the road as they navigate joggers, kids, dogs, farm animals, and equipment and the road surface in all of its seasons.
People are easy to deal with.
I never have to worry about running out of propane because they monitor my tank. The drivers are very friendly, too.
Delivery Person was very considerate and Professional. Need more people like him. Customer Service A+
Seamless, professional and tailored to our needs.
Always show up when called, friendly delivery people, it's a shame that they were bought out by Superior gas, the Denver office was so nice with Tom and Faye there. You would get good old time personal service with a smile.
Service tech did excellent job!!! He insured that the line from the tank will continue to be service free for years to come.
Quick response to things from service to regular refills!
Helpful, polite and knowledgeable service techs.
Able to go online to order propane without having to call.
Tony came to do the final hook up for a new generator. He was very knowledgeable and knew what he was doing. He explained as he went along. Very professional and he was very nice and polite.
Ease of delivery. Electronic monitoring.
Prompt and friendly
I love that you monitor my tank remotely. I also love that I was able to set up automatic payments on your website.
Friendly service
Fast delivery and great customer service!
Excellent service!
Polite, friendly customer service reps, fast delivery.
Great and fast service.
We llove your service and delivery
So i was out of propane, call and they said it would be up 10 days before they can come out, but they were out in 2 to 3 days which was great got my tank filled, the driver was a very nice guy, also very polite. In all it was a great experience, thank you Western Propane.
Friendly and competent technicians; on time for scheduled service; made sure our gas pilots were lit and ready for use
quick response to fill request
The price is reasonable and clean burning fuel, the service guy was real respectable that came and bought the tank.
Friendly, helpful, knowledgeable service
I like the payment plan. Our biannual propane deliveries average ~$600. It is great to be able to make monthly installments that don't cause a hardship when the deliveries the occur.
Sandy and Robert at the Ellijay branch were fantastic.
Good communication and prompt service.
I wish I could remember her name, but an Angel had helped me when I was in a stressful spot. I had been hit with situation after situation in life. And when I got a surprise bill, I was shattered. My Angel helped me... she made everything so much more bearable in my hard time and I actually cried from gratitude.
Everything was seamless and smooth and the service tech was amazing and got us up and going so fast! He explained everything to me as well. Seriously appreciate everyone here.
Always fast response when we need gas or services.