Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 26, 2025 — Rated 10 out of 10 by Gail Schade Downeast Energy
What do you like about our products and services?

Courteous service. Questions are answered and problems solved.

Report a concern   December 25, 2025 — Rated 9 out of 10 by Oscar Marroquin Osterman Propane
What do you like about our products and services?

E excellent services about 15 years costumer very satisfied

Report a concern   December 25, 2025 — Rated 10 out of 10 by S.M. Earhart Propane
What do you like about our products and services?

The customer service from the office was excellent. The service tech and delivery service person were both very knowledgeable and helpful.

Report a concern   December 25, 2025 — Rated 10 out of 10 by Martin Wehrle Quarles Fuels
What do you like about our products and services?

Prompt delivery

Report a concern   December 25, 2025 — Rated 10 out of 10 by Linh Pham Quarles Fuels
What do you like about our products and services?

Oil delivery on time and very professional , thank you for your service.

Report a concern   December 25, 2025 — Rated 10 out of 10 by W.R. Champagne's Energy
What do you like about our products and services?

Professional and efficient!

Report a concern   December 25, 2025 — Rated 10 out of 10 by Joseph Gifford Allen & Mathewson
What do you like about our products and services?

prompt friendly service

Report a concern   December 25, 2025 — Rated 10 out of 10 by S.T. Quarles Fuels
What do you like about our products and services?

The automatic refill delivery.

Report a concern   December 25, 2025 — Rated 10 out of 10 by L.A. Superior Plus Propane
What do you like about our products and services?

You are prompt and informative.

Report a concern   December 25, 2025 — Rated 10 out of 10 by Z.A.S.W. Freeman Gas
What do you like about our products and services?

They game right away when we smelled gas. And filled our tank that day

The customer service number needs to be improved. We waited on hold 30 min.

Report a concern   December 25, 2025 — Rated 10 out of 10 by R.M. Eastern Propane
What do you like about our products and services?

The service is great and the people you deal with are pleasant and helpful.

Report a concern   December 25, 2025 — Rated 9 out of 10 by Marion Caldarella Osterman Propane
What do you like about our products and services?

Great service

Report a concern   December 25, 2025 — Rated 10 out of 10 by Shiela Bowersmith Earhart Propane
What do you like about our products and services?

Always have received great service from Earhart Propane and I appreciate their drivers.

Report a concern   December 25, 2025 — Rated 10 out of 10 by A.B. Cash Energy
What do you like about our products and services?

Quick delivery
Good pricing
Easy ordering

Report a concern   December 25, 2025 — Rated 10 out of 10 by R.C. Freeman Gas
What do you like about our products and services?

Gas delivery and prices

Report a concern   December 25, 2025 — Rated 10 out of 10 by Kelly & Kevin Mendez Freeman Gas
What do you like about our products and services?

Perfect services

Report a concern   December 25, 2025 — Rated 10 out of 10 by W.C. Peninsula Propane
What do you like about our products and services?

Services

Report a concern   December 25, 2025 — Rated 9 out of 10 by S.H. Superior Plus Propane
What do you like about our products and services?

Great field staff, responsive office personnel when I had an issue with delivery notifications

Report a concern   December 25, 2025 — Rated 10 out of 10 by B.M. Freeman Gas
What do you like about our products and services?

Very quick delivery after refill request.

Report a concern   December 25, 2025 — Rated 9 out of 10 by D.P. Downeast Energy
What do you like about our products and services?

I never have to worry about running out of propane.

Report a concern   December 25, 2025 — Rated 10 out of 10 by Patrick Black Freeman Gas
What do you like about our products and services?

Everyone at Freeman Gas has been friendly and very accommodating!

Report a concern   December 25, 2025 — Rated 10 out of 10 by N.M. Stiles Fuel
What do you like about our products and services?

The staff are excellent

Report a concern   December 25, 2025 — Rated 10 out of 10 by W.H. Superior Plus Propane
What do you like about our products and services?

Customer service is excellent. How ever your automated call system stinks.

Report a concern   December 25, 2025 — Rated 10 out of 10 by J.J. Earhart Propane
What do you like about our products and services?

Reliable, responsive, proactive. Offer various purchasing choices. When we relocated our tank about 7 years ago the regional manager was extremely helpful.

Report a concern   December 25, 2025 — Rated 10 out of 10 by D.H. Yadkin Propane
What do you like about our products and services?

Best price

Report a concern   December 24, 2025 — Rated 10 out of 10 by Edward Correia Rymes Propane & Oil
What do you like about our products and services?

I believe the pricing is very competitive. I realized we were dangerously low on propane. I placed the online order for propane. In a day or two the delivery driver was at our house. We neglected to plow the lower driveway for the propane truck. Despite questionable passage to our tank, the driver made the attempt and successfully filled out tank.

He could have rightly offered to return another day when the rather steep driveway was plowed. That's good customer service. Thank you.

Report a concern   December 24, 2025 — Rated 10 out of 10 by R.M. Kamps Propane
What do you like about our products and services?

Nice people. My neighbor said he got propne from Kamps for $2.20. I just paid $3.40. I would like the lower rate. Please change email address. New one is Email address removed thanks

Report a concern   December 24, 2025 — Rated 10 out of 10 by K.T. Downeast Energy
What do you like about our products and services?

Have been a customer since 2008...deliveries have always been on time...lately I know it has been tricky to get in touch by phone but I am sure the kinks will be worked out. No real complaints.

Report a concern   December 24, 2025 — Rated 9 out of 10 by D.P. Superior Plus Propane
What do you like about our products and services?

Excellent pricing and courteous service. Only problem I had was trying to pay online. Couldn't get it to work. Called into office to complete transaction.

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.M. Quarles Fuels
What do you like about our products and services?

Quiet delivery--we heard nothing.


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