Customer Testimonials
Product: it's propane, it does what it is to do: heat!
The service?!?! The company is buying up too many other companies! They need to invest in more trucks, more drivers, and stop to think seriously about what it will take to upgrade the phone service!
We have used services of Reed for over 20 years. They are very reliable and keep our tank filled in a timely manner. Drivers and office personnel are always pleasant and great to deal with.
I've been a Rymes customer for a few years now. I know this is a busy time of year and the Milford, NH location is short-staffed, but I was surprised it took 2 hours to get a callback when I tried to speak with someone. However, the woman (Amy?) that called me back was lovely and super helpful so it made it worth the wait. I had requested a delivery the week prior due to our tank being 20% at that time and was told that a delivery ticket was printed at that point. No delivery had happened though, and our tank was reaching an uncomfortable number (for me). Due to medical circumstances, I asked for a note to be added to our account so that deliveries would be more frequent, and I was happy that they were able to accommodate that. Amy even made a same-day delivery happen for me, which was very appreciated. And the delivery guy, Armand, was so great. I continue to be very happy with Rymes overall, but I think this new system that was implemented that supposedly monitors the tanks more closely (and therefore spreads out deliveries) is total crap. I am not comfortable with my tank going to 10% before I get a delivery, especially with the unpredictable nature of New England winters.
They monitor my propane tanks very well
Its very convenient to be able to schedule a refill and pay my bill online. For me the computer is faster than the phone.
Attentive, always prompt
No hassle order and delivery
Timely delivery
It’s cheaper and they monitor it so you don’t have to remember to call for a tefill!
Reliable deliveries and service.
Reliable delivery
Everything
Everything is fine.
service
I am very happy with the friendly, prompt service. The delivery men are always so nice.
Good service
Outstanding customer service! Pleasant, knowledgeable and professional
I have been with Holden for 30 years and have always been satisfied with their service.
We are well pleased with Kamps Propane. The Company is ran professionally. Well organized and timely in keeping us informed about everything we need to know about our gas supply. The staff is always helpful and patient in assisting us when we call. So very thankful for this Company. We can always depend on them to monitor our gas supply and schedule necessary deliveries. Highly recommend their services.
I like the fact that I really do not have to do anything to keep my tank supplied. I get timely fill ups and the level billing is great.
Friendly service, easy access for information.
Disaster turned rescue! Shoveling out after the first big storm of the season, I realized that my propane tank gauge was hovering on empty, but I was supposed to be on automatic delivery. Turns out somehow I had been removed from auto delivery and designated a "will call" customer. With a 1/4 mile long NH driveway straight up a mountain COVERED in ice and temperatures projected to plummet for several days, I was desperate. Called in and, although waited 35 agonizing minutes on hold for a CS rep, I was ultimately connected to "Susan". When she heard my predicament and the desperation in my voice, she immediately began to coordinate a rescue plan. She called dispatch to find a driver who could attempt a delivery while I worked by text to schedule my plow service to come lay down a heavy coat of sand. Sanding would happen around noon and we agreed to have the driver attempt delivery any time after 1pm. At 3pm, Susan called me back to say the driver was on his way. I met the driver on the town road and we discussed the driveway conditions. This hero driver had faith in his skills and the preparation of his vehicle and he skillfully charged the driveway, maintaining momentum and control until he was at the house site. THANK YOU to Susan, dispatch and the excellent driver! I am a Rymes customer for life! Thank you, thank you.
Reliable automatic delivery service. Helpful service when I have questions.
I don't have to call for delivery, they come when needed
Our delivery driver is Great!
I feel so secure in knowing that my fuel is monitored so succinctly by this company it is an assurance that trust in this service is safe guarded.
Auto Delivery and auto bill pay using cc.
I requested a propane fill via your website on a Saturday. You delivered by Thursday without issue, and in fact I didn't know you had delivered until I received an invoice via e-mail on Friday. Nice Job!
I appreciate the courtesy presented when I call for service. And the quick delivery of propane to my house. The gentleman delivering the propane was also very courteous.
Courtesy, prompt response to requests and consideration of my garden when tanker truck comes to fill us up.