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based on 4085 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good morning Kenny,
Thanks for your rating and your response provided. I am very pleased to hear that your carpet has a clean new look. Please let us know what we could do better to serve your cleaning needs.
Thanks, Tracy Mitchell
No comment.
Efficient and quality service!
I endorse everything about Zerorez, particularly Luis Padilla, who is professional beyond measure. While I have been preparing my house to go on the market, I have thrown every kind of carpet challenge at him and he responds with superior products -- Zerorez' approach is the best -- and with excellent service in a very quick time frame. He has gone above and beyond in all regards. I have Luis and Zerorez on speed dial now!
Everything! We have used your services several times and have always been very happy and surprised at how well our carpets have turned out!
I was satisfied with the carpet cleaning--particularly the lack of chemical odor after the cleaning.
However, I did not feel that the tile and shower cleaning was satisfactory. It really didn't look any different/cleaner after the work was completed.
Thanks for the opportunity to give feedback.
We apologize you feel the tile cleaning was less than satisfactory, we want you to be pleased with all of our services. Please contact our office so that we can see what steps we can take to remedy the situation.
Fast no water spilling in areas. I plan to have you back again. Gave 2 cards out to friends.
Fairly priced
No residue left so cleaner carpets
The tech did a great job. We would highly recommend Zerorez
Carpets look great. Tech was great in moving furniture and explaining what to do until carpets dried.
your tech was very polite and professional.
My technician was prompt, polite,and very thorough!
My carpet was cleaned nicely.
No chemicals or residue! Great technician, Leon.
On time, friendly, thorough and effective !
The customer service rep was awesome. The gentlemen assigned arrived on time and provided great services. Prices are also reasonable.
The tech who cleaned my carpets was efficient and friendly. He make certain the carpets were clean and everything was back in place before he left.
Luis and crew were amazing!
Deon (sp?) did a great job and was very professional.
Unfortunately, your product did not remove the discoloration in my basement carpet.
Hello Michele,
We are sorry to hear that you were dissatisfied with our services during your recent visit. Please feel free to contact the office to discuss the matter further.
Service is very good
Great service
The carpet looked brand new after the zerorez treatment, There was no chemical smell and the technician was friendly, knowledgeable, and competent. THANKS!!!
Prompt, excellent service and the BEST rug cleaning we have ever experienced. Dion/Deon is incredible.
David did an excellent job cleaning our carpet and rugs. He made a 22 year old carpet feel like new, all fluffy and soft! David even got 5 year old stains out of beige carpet! Zerorez rocks!
Your employee showed up at the agreed upon time. Did a very through job and was professional.
Very friendly tech, pleasant. They did a good job.
The tech was very professional and my carpets look great. I will be using you again soon.
Great customer service. Company sent technician back when we reported that we were not 100% satisfied with tile cleaning. They contacted us right away to follow up on our feedback. Will definitely use this company again!
Our technician ,Dion, was great! Very friendly, efficient, called before coming, on time and did an excellent job with our carpets, sofa and chair...very pleased with this service, wonderful to have our carpets, sofa and chair looking and smelling so good! This is the 3rd time using zerorez...but not our last!
Very thorough, cleaning is great, harmless products, and discount for repeat customers.
Happy with service, thought no the state of carpet would get a clean as new clean.