What our clients think of us!

Carpets look great!

It was not made clear that furniture is not moved, but there is an option to pay an extra fee to do so. I would have paid, given the choice. When you young man finished, I discovered the carpet, especially on the stairs, was so wet water literally squished between my toes. To his credit, the technician was kind when asked to suction the carpets again even though his equipment was put away. The second pass was better but some areas were still so wet that towels were needed to absorb extra water. Additionally, all baseboards were wet with water running down them into the carpet. Same was true of the hardwood on either side of the stair runner. I was required to wipe all baseboards and the exposed stair treads and risers to avoid water damage.

Several spots remained, which I was easily able to remove using Spot Shot.

I called your company because there was a positive recommendation on Nextdoor. Such a disappointment.

The only reason I did not use my go to company, Absolute Carpet Care, is that they could not schedule an appointment when I needed one. Lesson learned. With them, furniture is moved, stains disappear and the carpet does not squish when they are done.

Prompt
Professional
Pleasant

I’ve already explained this three times.

Professional job. Pleasant thorough cleaner.

I felt like the carpet guy as cleaner and brighter.

They were able to come out quickly on short notice. Carpets look great!

Tech, Ron, was nice, informative and honest with my questions.

Timely and did a great job

Easy booking, quick availability, quality carpet cleaning

Very professional -
On time
Wore shoe booties
Was not on them phone while working
Cleaned the rugs and couch perfectly
Fast and efficient !

Nice technicians very good people.

Arrived on time and took obvious pride in doing a good job.

I picked Zerorez because of the advertising that you can make rugs look new again. However, that was not the case. In addition the tech missed a spot near the door that had mud stains. It’s wasn’t even touched.

The technicians are very courteous and respectful. The carpet cleaner used is great! I will be asking how I might get a hold of one for myself!

efficiency, no residual powder/debris -- and your man Will is the best!

Technician was great! He came in and got the job done in a very expeditious manner. Very professional and friendly! Will use again!

The service man was very nice and did a fantastic job on my carpets.

Will diffenitely use you all next time. The agent did a fantastic job and was very courteous. 👍

Carpet is cleaner but wish the crew could comb and re-fluff the fibers after cleaning

Very efficient, professional and communicative.0

You doubled the price of the estimate. Got the feeling that I’d been scammed.

There is a small tear in the arm of my very expensive sofa that wasn’t there before this service.

Carpets look good though

You have great employees: professional, knowledgeable, and efficient. My tech did an awesome job. I was a first time customer, but I plan on using your service way into the future. Thank you!

First- the tech showed up and the first thing he had to do was use the bathroom.
Second- the carpet is new (within the last 4 years) but now has veins in it after it dried. It looks horrible.
Third- I believe for the amount of money we paid there should have been a lot more sq covered. I believe there could have been a lot more done with paying over $500.

No chemicals

Your service agent was provided a daunting task of cleaning what we thought was an uncleanable carpet. He suggested a resolution that would reasonably address our concerns. Although it was expensive, it worked well and we were happy with the results.

Professional

Great service!

Was very efficient and informative on what he was doing. The best thing was that he was on time! He was quick but very detailed. Did a great job, would definitely use Zerorez again.

Your team does a great job!