What our clients think of us!

I like your prompt response and your willingness to schedule on weekends. I also think the prices are great.

Responsive sales team, good communication and the idea of low residue was appealing. The carpet dried quickly and looks good.

My rugs are extremely clean and the person that came to clean the rugs was very professional and did a fantastic job!!!

Everything he did I cleaned.

Rodney was great, very attentive, professional, accommodating. He did a great job!

Tech was very professional and explained the process. We didn't have to do anything.

We will definitely use you again.

Luis was a great technician, explained the work to be done, was clean and efficient.

Easy to set up appointment. Tech was professional, courteous and helpful.

I really like your company service because the person who did clean my carpet had professional attitude on his job. He made it in short time, but perfectly.

We always love our service and outcome!

You hit me steel mailbox that is no longer usable.

You lied about it, won’t apologize or pay for reimbursement

Even worse, Luis hasn’t returned my call or stopped by to see the damage. If he would look at the side of his truck, he would see a large dent/scratch!!

I will never use your service again and I will telll my friends/family/neighbors and colleagues never to use your services

Timely. Polite and skilled workers. Thorough cleaning.

Easy to get a quote, schedule pick up and delivery, and love the non chemical cleaning. Interacting with staff is a pleasure.

Great customer service and responsiveness! Very friendly and hard working. Would recommend to anyone looking for carpet cleaning companies that stand behind their work.

Effective and efficient! My sofa looks like new after having a big stain!

Zerorez made a very simple followup at my request . They were 100 % responsive as opposed to other companies that push back because they do not backup their product . Zerorez is the very best in my book . Frank Botelho

Luis, our technician was great. Very knowledgeable, personable, and did a great job!

The work was done well , and the technician was very polite . I appreciated the fact that the technician keep updating us on his arrival status .

Very nice gentleman, and did AN AWESOME JOB

The tech was fabulous and so kind. Really enjoyed his banter. There was a yogurt stain on our couch that is still there which was surprising to me given that it has come up with light scrubbing otherwise. Great company, great communication but not blown away by the actual end result of the cleaning.

Carpets look great!

Not close to arriving on scheduled time - time quoted was "between 2-4 pm"; time arriving was 7:00 pm. I understand the shortage of employees - true in almost every small business now. However, if promised arrival can't be met, give the customer an early enough time adjustment notice to allow an opportunity to reschedule for another day.

Do not schedule cleanings after dark - without natural lighting, many stains cannot be detected. I did voice this concern to Keith and also a female that called from the company. Our carpet was a mess, which I also indicated during my initial call to schedule and probably Louis did the best he could but there are still many stains which are actually smeared in a straight line which indicates the technique lifted the stain but the stain was not totally removed as it could not be seen with sight from artificial lighting.

This is a solid company that is truly vested in its employees and it shows. I was impressed with my technician’s, Luis, knowledge of his job and the commitment to this company. His work was fantastic at a reasonable rate. I will definitely keep using the company.

I like the ease of scheduling an appointment. The techs that come to the house are knowledgeable and very friendly.

We noted a bad new stains in one bedroom., the upstairs space against the walls. The downstairs we very wet it cause runoff and still wet as of posting.

The rest looks good.

Luis is a wonderful,enthusiastic, dedicated team member. Although he had a long work day by the time he arrived at my home, he was so positive & cheerfull & dedicated to doing a great job (which he did). He is a huge asset to the company & deserves to be rewarded.
Dawn was also a huge help in rescheduling the job after it was abruptly cancelled by an unsympathetic person.
I pray that the young man in the car accident makes a full recovery.

Thank you Luis & Dawn.
Merry Christmas & a safe & Healthy New Year.
Sincerely,
Name removed

Everything

Carpets and furniture look great! Friendly service.

good service

Ease of scheduling, effective cleaning and delightful staff.