What our clients think of us!

Your technician is very friendly and does a wonderful job! Quick and efficient!

Thanks so much to the Zerorez team for another fantastic job !! Well Done !!

Arrived an hour late but done on time and the carpets look beautiful. I was disappointed there was a stain he could not remove. I had higher expectations, but it was still worthwhile.

Friendly professional technicians

Luis is an excellent technician and is very kind and helpful. He makes sure you are satisfied before he leaves .

They did great job cleaning the carpet, it looks great

My husband and I were not happy with the overall look of our hardwood floors after the job was done. Luis was very nice but we were not informed that there was a deep clean option for the floors. Even the Ceramic tile still has dirt in the floors. Looks like it was overlooked. We were told to the hardwood floors would be very shiny. However, after staying off the floors for required 6 hours. Areas of the floors looks smudgy and we couldn't see a big difference for the price we paid. So no I will not be recommending Zerorez to my family & Friends. Our house is on the market and will be having an Open House and walk throughs next week, so we were had really hoped to make a good first impression.

The carpets seemed to be a lot cleaner with your service compared with other rug cleaners I have used.

The carpet sanitizer didn't really do much. When the carpet dried, the smell came back. You're welcome to let me know what can be done about this. Thanks - First name removed Phone number removed

I never write negative reviews but this time I had to write to aware people before booking with Zerorez.

We had Zerorez come over last Friday and we were very happy with the technician and the service. After a day when the carpets got dried we noticed some red spots and a few other spots pop up on the cleaned carpet, those spots were not there before. Since we were told multiple times that we are charged more so that we can come back within 30 days should we see any spots that came back or if we were not satisfied with the service.
So on Monday morning I called them and asked if they could come to just treat those spots and I said we're flexible, you can come any day and time when your technician is in the area. 

I was told to send pictures and then the next day Dawn calls me telling me that their senior technician, Luis, says those spots were already there, if they were already there then why wasn't I told by Luis (our technician) after the cleaning that he couldn't get these spots off?  These appeared after the carpets got dried. I was like that's not true and wanted to have him come over and look me in the eye and tell me if that's true. I also said to let me talk to him since he did our service. Dawn didn't let me talk to him and said we cannot do anything about it, I said you guys told me that you have charged extra to cover up for 2nd time service should there be need and now you're telling me you won't come for the spots that weren't there before? I'm appalled by their behavior and  unprofessionalism. I went with them seeing so many positive reviews and I was also going to give them a 5 star rating had they kept their word and cleaned my carpet properly.

Very friendly and professional staff (Luis).

Did a great job cleaning up blood off the carpet. And came the same day that we called!

Great customer service!! Luis was awesome and so helpful. Did a wonderful job on our move out carpet cleaning and was very informative. We will definitely use them again. Thank you!

Good results; friendly and courteous staff; environment friendly products!

Technicians work hard to clean carpets/furniture well. Have always been satisfied.

You arrive on time, have friendly, competent personnel and you do an excellent job in cleaning the carpets.

My technicians were wonderful, polite, friendly, and professional! Please consider giving them a raise to ensure they stay onboard!

Technicians were timely, friendly, and efficient. Carpets are not dripping wet upon completion,
something I experienced with competitors.

Ease of scheduling, efficient and competent staff! Thank you!

The professional that did the Job was very thoughtful and timely.

Awesome job, guys are professional and polite. Thank you.

Your service tech was amazing. He had a sense of humor, was efficient, and gave lots of helpful recommendations!

Punctual pick up and delivery, cleans my area rugs and slipcovers without scented cleaners. Excellent service, highly recommended

Great service!

I am usually very pleased with the results of the carpet cleaning. This time I was disappointed on two issues. The first issue is that we had a recliner chair cleaned. Today we realized that the three seams in the seat were not cleaned. This chair was in the apartment with cats, and the seams were full of kitty litter that had fallen off of their paws. Also, I found out that Zerorez no longer uses the special brush that has additional agitators for a deeper clean. My son-in-law had advised me that you have to ask for this to be used. I forgot to mention this when they started and it was never mentioned to me by Zerorez - both during the scheduling nor when they arrived to do the cleaning. I don't think the results are as good as they were before when this was the default tool used.

Mr. Padilla and his assistant did excellent work quickly.

Very happy with the service. Will definitely use company again.

Thank you! Great work

Clear Communication and service.

The rug was so clean! Service tech was very good and thorough