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based on 4085 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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Cleans pet messes very well. Especially on white carpeted.
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Luis P is the best tech we’ve ever had which is why we ask for him to do our carpets.
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The service technician was amazing. Spent almost two hours cleaning. We are very pleased with the outcome.
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The price is tuff but understand nothing can be jeep, just a lot money
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Fabulous customer service and excellent quality care!
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Courteous, fast and thorough.
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The deodorizer is strong enough for pet odors. And the employees from the customer service rep to the technician were super helpful and explained the process very well.
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Rodney Anderson was a great young man to work with. He was efficient, friendly, and knew what he was doing. Dawn, the office person was very nice and answered our questions thoroughly.
Our carpets look good, as they are worn and old. I think your company did a good job.
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I was thrilled with my carpet cleaning!!!!! Rodney did a superior job cleaning multiple areas where my pet had been sick. I would highly recommend Zerorez.
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Service was over the top great. And very professional
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They were on time and provided great service
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1. The quote given was what I paid
2. The job done met my expectations
3. The technician was both amicable and professional
4. The customer service was able to provide the bridge between admin and the job getting done.
5. The online experience has been straightforward and enabled the overall product/service to work for me.
Well done .
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Rodney did a terrific job, thank you!
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My carpet looks great. The technician was courteous, efficient and eager to please.
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Our service provider was professional, and efficient. He took the time to educate us, and answer our questions regarding our services.
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I love the process they use for cleaning carpets...using just water, the carpets feel really clean with no residue. Without the residue, they seem to stay cleaner longer. They are also able to get out stubborn stains. They send out professionals who are pleasant to work with and know the best methods to remove stains and clean the carpets.
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Pricing is a bit high for standard water extraction process, but the customer service and professionalism is really good. Previously charged $2-3 per stair but was charged $5 per stair. There were also some spots where a few stains didn't come out.
Thank you for your feedback and review. We appreciate your business. We are pleased to hear our customer service team was professional as we take great pride in our work. Treatments for staining are additional & we are looking forward to serving you in the future.
Very nice guys , who did a very good cleaning.
Thank you!
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Friendly staff and great technicians
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Zerorex cleaned my Aunt’s lamb skin rug. They did an outstanding job. Dawn gave me an estimate for the cost to clean the rug. The final price was the same as the estimate. Their customer service is great, too!
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Very friendly and professional. No complaints.
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Zerorez always does an amazing job cleaning my grout. Luis is so professional and has a wonderful attitude. Always willing to help and knowledgeable about his profession.
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Professional and courteous. Water is such a simple cleaner! Thank you!
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Very professional and courteous service
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My 10 year old carpet now looks and smells almost brand new thanks to Zerorez!!
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Excellent technician Rodney, knowledgeable and professional!
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Amazing as always!
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Requested a free estimate because I didn't know if heavily soiled carpet could be saved. Louis provided the estimate in a courtesy visit and returned a week later to do the job. Carpets look great! Service was thorough and professional. Carpets do take a number of hours to dry after treatment.
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Everyone was pleasant and accommodating.
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Very competent and pleasant technician
No smell and quick drying process
Reasonable price