- Phone: 703-382-1221
- Visit Website
based on 4085 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback and review. Our drying process is anywhere between 8-24 hrs. It has a lot of factors to keep in mind since all homes are different. Thickness of your carpet, Air circulation, if you have your fan on 70-71 degrees, if you can open the windows on a nice day. The better the circulation the better the drying time. Give us a call back for your next cleaning
Louis always makes my floors look great!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Thanks for your nice job!
Thank you for your review and feedback and review. We are pleased to hear you enjoyed your excellent service with us. Give us a call back for your next professional service.
technician was great. Thank you
Thank you for feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
No harsh chemicals and very professional and friendly service.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
I am pleased with the cleaning service.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Fast to come out, friendly staff, clean carpet
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
The initial cleaning of a living room rug was disappointing, but ZeroRex returned promptly to re-do the rug and we are very pleased. So, they quickly reacted to rectify the issue and ensure that the customer was happy with the service and cleaning.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations with your area of concern and was able to rectify in a timely manner. Give us a call back for your next professional cleaning.
Everything. Great Guy and did an exceptional job on our carpet.
Thank you for your review and feedback. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Internet browsing
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Jared was great.
Thank you for your feedback and review. We are pleased to hear you had a Great service. Give us a call back for your next cleaning.
Reasonable price, great service and good results.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next professional cleaning.
Jude was a wonderful technician. Very professional and a joy to work with. Please extend our sincere thanks to him.
Thank you for your feedback and review. We are pleased we exceeded your expectation's. Give us a call back for your next cleaning.
It was a quick job that didn't really clean the rug. In the past, this rug looks clean when Zerorez cleans it. This time, it looks like it was only wetted down and vacuumed. Still looks dirty.
Thank you for your feedback and review. We apologize we did not meet your expectations. Our goal is to make it right. We offer a 30-day workmanship. We have tried to reach out. Please contact us, so we can further improve your needs.
Great customer service and friendly staff. technician came on time, explained the cleaning process and did an excellent job cleaning the basement carpets after a Halloween party. Will be re-booking in the near future for the upstairs carpet.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Outstanding!! I am a very satisfied customer.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next service.
Reasonable fees, good service.
Thank you for your feedback and review. We are pleased to hear you had a great service with us. Looking forward to servicing your home in the future.
A one person service and very efficient and the outcome has been to my satisfaction I've used you 3 times and recommend you to my sister and she was also satisfied
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next professional cleaning.
The carpet cleaning was OK. However, when I talked with the technician, I told him to come and evaluate whether he could use the external hose from below our balcony. He, however, said he had to rent the manual cleaning machine before arriving, so he did have to go out afterwards. At the end, he used the external hose but I still had to pay the $100.00 rental even though he did not have to use it. So, basically, I lost that extra fee. Next time, your technicians should do better to save cost for customers.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
We have an oversized sectional sofa which your employee, Rodney, cleaned on Monday, October 22, i was so impressed with how hard he worked on it and, after the sofa had dried, it was beautiful again. We have 6 grandchildren with 3 dogs that they bring while spending time with us, and this sectional was very dirty from all of the use! He also cleaned the carpets in 3 bedrooms and the stairs which also all turned out beautifully. Rodney worked exceptionally hard all afternoon, and he needs to be commended for doing such a good job.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next professional cleaning.
SUPER JOB
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
The service tech was wonderful. He was friendly, helpful, and knowledgeable. He cleaned a foam mattress, and also cleaned dining room upholstered chairs during the appointment. He did a nice job and we would use Zerorez again.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Great job!! Mike was very informative and professional.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
ZEROREZ has been our go-to cleaner for carpets and furniture for many years. They are responsive, efficient, thorough and pricing is reasonable. Thanks very much. 10-15-2023
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Available appointments
On time service
Friendly and ready to help employees
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Arrived at the designated time and did a great job. Always know I’ll be pleased when the technician finishes.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
You guys are awesome!!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Luis was the technician assigned to clean my VERY dirty carpeting! He called me when he was on the way to my home which I always appreciate. He was very polite, skilled and professional and a very hard worker. He did an incredible job! He brought this old carpeting back to life. I am thrilled and want you to thank Luis on my behalf, You are lucky to have him on your staff!. Thanks!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Had a large area rug cleaned. They picked up and dropped off the rug which was great!! This was our third great experience with this company.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next professional cleaning.
Good job.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next professional cleaning.
The carpet took too long to dry.