What our clients think of us!

The rugs look brighter overall. There is a noticeable fading in some areas in two of the larger rugs. Because of the type of rugs, they have never been in the sun to fade. The overall red rug had never been cleaned. The lighter colored rug had been cleaned before one time since owned by me. The rest of the smaller rugs have not been rolled out to see their condition.

Jude was GREAT. He was very professional and answered any questions that I had. I would use Zerorez again.

Flexible, easy to schedule, did a great job!

I like the fact that it didn’t take long to clean my carpets and they weren’t soaking wet after he finished.
I live in an apartment and I could still function and mov e around after the tech left. It also smells so fresh in my apartment. Thank you and I’ve already referred you to a neighbor.

Jared did an amazing job cleaning the carpet in my house. There is no other company like Zerorez He restored our bedroom carpet to the original color with a deep cleaning essentially. I will only use Zerorez!

This is my third time using Zerorez and I’ve never been disappointed!!!

My tech was very good took his time offered products. On time.

The young man, Jude, did a really good job of cleaning our two carpets. We have used Zerorez in the past but he did the best job of any of the technicians we have had. He was also very good at moving furniture and propping things up properly!

Communication with me letting us know what was going to happen and when, as well as, being prompt when you were supposed to be here was excellent.

I was not pleased with the original cleaning of my bathroom tile floors. I called the production manager, Luis Padilla who was very kind and understanding. Luis came the next day and recleaned the floors and did a great job.

Efficient good results

Zerorez was able to get my carpets cleaned in a quick and timely manner and fulfilled all requests! The cleaning associate that came to clean our carpets arrived on time and was polite however I felt he rushed through the job and did not get some of the easier basic wear and tear spots out. He concentrated on the areas with heavy traffic and a large stain we had, most of which came out and I was pleased, however rushed over some of the other areas and some light wear and tear didn't come out. He also assured me that the pre cleaning spray did not have a smell or fragrance because I originally opted not to use it as I am highly sensitive to smells. Sure enough, the pre-spray did have a smell and caused a migraine headache for me for the rest of the day. All in all there were positives and a few negatives. I think if the associates could slow down just a little bit to ensure they get all of the spots and perhaps if Zerorez could use a fragrance free pre-spray and more eco-friendly products I'd use them again.

Fast, friendly, efficient.

Professional techs, carpet looks great after cleaning, dries quickly, not a lot of residue in carpet after cleaning.

You safely removed grease stains on my carpet.

Zerores does a great job. Jay is conscientious. He shows up and is diligent about doing the work right. I also trust him completely. I would have no second thoughts about saying, "I have to go. Lock up when you're finished." Dawn does a great job accomodating my schedule when scheduling.

Quick and thorough

I have used Zerorez three times. I've used them to clean my sofa, wall to wall carpeting and area rugs. They have always given me excellent service and the cleaning quality has been excellent too.

Both Luis’s were excellent.. they did an amazing job.. thanks

They did a great job cleaning our bed headboard which is an off white velvet and they are super nice and professional. We will definitely use their services again!

Great customer service, ease of booking services,
carpets cleaned like new, & no chemical offgasing or smell associated with the service!

fast friendly

We were very pleased with the professionalism that Luis showed as he cleaned our carpet, and his explaining the bill prior to doing any of the work, his thoughtfulness and his courtesy. Our carpet looks wonderful, and it was reassuring that cleaning the carpet would not negatively effect the hardwood floors underneath. We appreciated the phone call letting us know when he would be arriving. The young lady on the phone when i called to make the appointment was informative, very nice and helpful.

I just felt it was too pricey.

The technicians were very professional and helpful!!!!

I don’t think your tech knew how to use the equipment the carpet was soaked and dirty water was left on the stairs.Alco stains remained.

Professional, conscientious to ensure the best job is done. Arrived on time, and floors like the day I bought vs the 16 yrs of wear that was embarrassing. There expertise is far none and I could not have imagined the end runt would be so stellar. Count me as return customer!

Mostly that they used purified water from their truck with no chemicals and they did a great job cleaning my carpets and adding protective additive.

Affordability

Quick, dependable, reasonably-priced, always a good job! Jose was excellent!