- Phone: (843) 760-0404
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
An excellent job by your technician - Paul Johnson.
As always, I appreciate the care that Paul takes to be sure that all of the stains come out of my very light-colored carpet. By far, he does the best cleaning job I've ever had and is the most professional That is why I continue to use your service.
I like having a real person answering the phone.
I like being able to request the person I want to come to my house, and it is always Paul Johnston.
I have been very pleased with the entire process of screening and coating my hardwood floors. Jermaine is very good at what he does, and Servicemaster always puts the customers needs first! They are truly number one in service.
Amanda, service tech was punctual, personable, and did a great job.
Letting the customer know the service technician ahead of time and the follow-up prior to an appointment.
Calls ahead, arrives "on time" and answers all questions
Paul is on time and keeps me posted when he is on his way. He does an excellent job trying to clean/restore the damage done by my sweet 15 year old dog until we can replace the carpet. I have used other carpet cleaners and have never felt the best possible job was performed. I feel Paul/ServiceMaster has done the best possible job. I have had carpets and furniture cleaned. We have two dogs in the house!
My technician, Paul. He always does a great job, and I reccommend him to my friends. As always, my carpet looks nearly new. He also cleaned a chair that he said needed badly to be cleaned. Once he was through, I saw how right he had been.
Professional service.
Very friendly and knowledgeable
You do a great job. I do, however, just have the downstairs living room that I get cleaned. It has always be $85.00, with the agent discount, however, now you have a $100.00 minimum charge.
Prompt and courteous. Careful and good work
They are very willing to get the job done properly. They come on time, are very neat and do a great job.
Everything. Everyone was nice and they did a great job!
Paul did an excellent cleaning our den carpet! Denise was great with scheduling! When Paul and 2 Hellers brought our rug back they were very friendly. Paul told me he thought our rug looked very good after cleaning and when we opened it up and unrolled it, I was very pleased! It really did look great! Many thanks to all!
Professional,friendly and thorough.
Paul always does a superior job.
Got the stains out that was of concern to me. On time for date scheduled
Professionalism, courtesy, efficiency and craftmanship!
On time and the person doing the carpet was very friendly and courteous and helpful
Professional and prompt service
Our technician, although very knowledgeable about what he does, was a bit chatty and hesitant to get to work while it was clear that we were in the middle of settling into our new home and just wanted the furniture and carpets cleaned in a timely manner.
Also, we had a mildewy smell leftover after a rug was cleaned. We have sprayed it with Febreeze several times and it seems to be better. I was contacted as a follow up service call so can say that was much appreciated.
Professional and a job well done.
Professional staff!
Thanks so much, Scott and ServiceMaster. You're the only ones who looked at my duct cleaning problem an dknew what you are talking about!
Fast, friendly and fairly priced.
It is the best. My carpets are clean again! I have used Service Master In the past and wouldn't use anyone else. The technician new exactly what each stain was and removed them. Also very professional and polite. Very happy with the cleaning. Thank you Servicemaster!
Meagan did a great job and has a very professional and friendly demeanor.
Attentive service person.