ServiceMaster Of Charleston
P.O. Box 40549
Charleston
SC 29423
United States
  • Phone: (843) 760-0404

Average rating: 9.8 out of 10 based on 876 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2013 — Rated 9 out of 10 by A.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Attentive service person.

Report a concern   March 8, 2013 — Rated 10 out of 10 by D.K. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

An excellent job by your technician - Paul Johnson.

Report a concern   March 8, 2013 — Rated 10 out of 10 by K.H. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

As always, I appreciate the care that Paul takes to be sure that all of the stains come out of my very light-colored carpet. By far, he does the best cleaning job I've ever had and is the most professional That is why I continue to use your service.

Report a concern   March 6, 2013 — Rated 10 out of 10 by S.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

I like having a real person answering the phone.

I like being able to request the person I want to come to my house, and it is always Paul Johnston.

Report a concern   March 6, 2013 — Rated 10 out of 10 by John Baldauf ServiceMaster Of Charleston
What do you like about our residential cleaning services?

I have been very pleased with the entire process of screening and coating my hardwood floors. Jermaine is very good at what he does, and Servicemaster always puts the customers needs first! They are truly number one in service.

Report a concern   March 5, 2013 — Rated 9 out of 10 by C.D. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Amanda, service tech was punctual, personable, and did a great job.

Report a concern   February 27, 2013 — Rated 9 out of 10 by N.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Letting the customer know the service technician ahead of time and the follow-up prior to an appointment.

Report a concern   February 25, 2013 — Rated 10 out of 10 by Marilee Little ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Calls ahead, arrives "on time" and answers all questions

Report a concern   February 21, 2013 — Rated 10 out of 10 by K.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Paul is on time and keeps me posted when he is on his way. He does an excellent job trying to clean/restore the damage done by my sweet 15 year old dog until we can replace the carpet. I have used other carpet cleaners and have never felt the best possible job was performed. I feel Paul/ServiceMaster has done the best possible job. I have had carpets and furniture cleaned. We have two dogs in the house!

Report a concern   February 19, 2013 — Rated 10 out of 10 by Francis Abernathy ServiceMaster Of Charleston
What do you like about our residential cleaning services?

My technician, Paul. He always does a great job, and I reccommend him to my friends. As always, my carpet looks nearly new. He also cleaned a chair that he said needed badly to be cleaned. Once he was through, I saw how right he had been.

Report a concern   February 19, 2013 — Rated 10 out of 10 by D.C.R. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Professional service.

Report a concern   February 19, 2013 — Rated 10 out of 10 by L.L. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Very friendly and knowledgeable

Report a concern   February 14, 2013 — Rated 10 out of 10 by Joyce Miles ServiceMaster Of Charleston
What do you like about our residential cleaning services?

You do a great job. I do, however, just have the downstairs living room that I get cleaned. It has always be $85.00, with the agent discount, however, now you have a $100.00 minimum charge.

Report a concern   February 4, 2013 — Rated 9 out of 10 by G.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Prompt and courteous. Careful and good work

Report a concern   January 30, 2013 — Rated 10 out of 10 by P.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

They are very willing to get the job done properly. They come on time, are very neat and do a great job.

Report a concern   January 30, 2013 — Rated 10 out of 10 by E.G. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Everything. Everyone was nice and they did a great job!

Report a concern   January 13, 2013 — Rated 10 out of 10 by A.C. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Paul did an excellent cleaning our den carpet! Denise was great with scheduling! When Paul and 2 Hellers brought our rug back they were very friendly. Paul told me he thought our rug looked very good after cleaning and when we opened it up and unrolled it, I was very pleased! It really did look great! Many thanks to all!

Report a concern   January 10, 2013 — Rated 10 out of 10 by C.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Professional,friendly and thorough.

Report a concern   January 10, 2013 — Rated 10 out of 10 by J.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Paul always does a superior job.

Report a concern   January 10, 2013 — Rated 10 out of 10 by L.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Got the stains out that was of concern to me. On time for date scheduled

Report a concern   January 3, 2013 — Rated 10 out of 10 by R.O. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Professionalism, courtesy, efficiency and craftmanship!

Report a concern   December 31, 2012 — Rated 9 out of 10 by I.G. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

On time and the person doing the carpet was very friendly and courteous and helpful

Report a concern   December 28, 2012 — Rated 10 out of 10 by J.E. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Professional and prompt service

Report a concern   December 28, 2012 — Rated 6 out of 10 by K.G. ServiceMaster Of Charleston
How did we disappoint you and what can we do to make things right?

Our technician, although very knowledgeable about what he does, was a bit chatty and hesitant to get to work while it was clear that we were in the middle of settling into our new home and just wanted the furniture and carpets cleaned in a timely manner.

Also, we had a mildewy smell leftover after a rug was cleaned. We have sprayed it with Febreeze several times and it seems to be better. I was contacted as a follow up service call so can say that was much appreciated.

Report a concern   December 28, 2012 — Rated 10 out of 10 by K.G. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Professional and a job well done.

Report a concern   December 28, 2012 — Rated 10 out of 10 by L.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Professional staff!

Report a concern   December 28, 2012 — Rated 10 out of 10 by H.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Thanks so much, Scott and ServiceMaster. You're the only ones who looked at my duct cleaning problem an dknew what you are talking about!

Report a concern   December 19, 2012 — Rated 10 out of 10 by K.P. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Fast, friendly and fairly priced.

Report a concern   December 18, 2012 — Rated 10 out of 10 by Lisa Haycook ServiceMaster Of Charleston
What do you like about our residential cleaning services?

It is the best. My carpets are clean again! I have used Service Master In the past and wouldn't use anyone else. The technician new exactly what each stain was and removed them. Also very professional and polite. Very happy with the cleaning. Thank you Servicemaster!

Report a concern   December 11, 2012 — Rated 10 out of 10 by Michelle Miller ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Meagan did a great job and has a very professional and friendly demeanor.


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