Customer Testimonials
Very helpful
Your customer service is second to none. From Rich calling us back after hours on a Friday to paperwork and the camper being delivered directly to our house. Michael, our salesman was very accommodating . You made this a seamless pleasant buying experience. You have earned a customer for life.
Everyone we encountered at the dealership in Orchard Park was super friendly. We liked having the opportunity to stay overnight in our new TT at the dealership to help learn the rope of the TT.
The repair work was very well done on our Airstream Flying Cloud.
Colin and chris were easy to work with and made it enjoyable.
Thanks guys
The sales people that I have dealt with are wonderful. Thumbs up to Wendy! We have been happy with all the trailers we have purchased.
Expert and knowledgeable staff as well as friendly and extremely helpful,.Willing to answer every question we had being newbies as well as show us how and what to do.
Shawn and the rest of the staff were very friendly, knowledgeable and helpful. Their attention and patience in dealing with us and our requests were much appreciated. Brett's working to help with financing, which I am sure took hours, and his personal contact assured us that everything was being done to help us. Even though we ultimately had to take another route to pay for our motorhome he was helpful in making it all possible. Shawn's assistance and availability, even via texts, was a great asset and comforting presence. Looking forward to continuing our relationship with Colton RV.
Friendly and helpful staff. Great to work with.
I needed a new jack on camper.. I called and was told to bring in that day.... (my truck was still connected to the camper) so i brought in and by the end of the day... the jack was installed and camper was ready for me to pick up same day....nice job colton
Excellent service department !! Knowledgeable and friendly people.
I have found Colton's staff to be very easy to work with, whether that is a service or parts need or a question to be answered by their sales staff. They treat their customers like they are family, and after all, they are part of the "Colton RV" family.
Extremely friendly and helpful people! We had our fifth wheel serviced and we were very happy with everything.
Very nice to service was received
Servise was vary good and very timely. All personnel was very nice.
Very polite, explain things well,bought from them before. Good experience hope for same with this purchase also.
Jason helped me the last time I needed service and put a great smile on my face
HE IS A GREAT ADDITION TO YOUR SERVICE
Friendly people who worked very hard to make our experience a good one.
Grand Design appears to be a great company,I'm glad we purchased a Reflection fifth wheel. Colton of North Tonawanda also has been very good for service. I'm glad they have John Moss for a service manager and also Dee in the service department.
The customer service was excellent
Courteous staff.
A great selection of trailers and well planned out. Our salesman Zack was extremely knowledgeable and kind. Never pushed us to buy something and let us make the best decision for ourselves. also everyone from sales to service is very kind and helpful
People are very nolable and helpfull but once you go to cash out no one wants to take care of you
Adam and the staff at Colton RV were amazing to work with. They were very knowledgeable about the RV's we looked at, and if they didn't know the answer they got it for us. Thanks again for your great customer service!
Everyone was professional, polite and helpful. From our Salesman to our walk-through tech. No high pressure, just honest, family owned talent.
Finance manager is simply the best I've ever dealt with weather buying a car or a motorhome or a trailer.
Lots of products, knowledgeable sales people
Honest, trustable, And good-faith-dealing organization. They do good work and back it up if something is wrong.
they were in stock when i wanted them
Pretty timely with appointments and take care of what I bring it in for.