Customer Testimonials
We had great service they completed the job in the time frame that was agreed on communication was very good pricing was fair. Overall great experience.
Service was punctual
Friendly staff still recognized us even after a year.
Colton staff treats you like family. It isn't like going to other dealerships, they take care of their customers, not just sell you a product. I have purchased two units from them and t
Even after the sale, the customer service is top notch, they continue to take care of all my needs, including servicing my unit. They get me in and out as promised.
Service department was efficient. In my instance they worked extra hard to get the parts needed for and outside supplier in order fir us to make a planned trip in time.
Worked hard to get us approved for camper, and now for the first time ever my and my beautiful family are camper owner and so freakn excited......The Haitian
Jim the salesperson was so knowledgeable and personable. We are first time RV buyers and he answered all of our questions to our satisfaction. We looked at many and compared our final two for sometime. He was willing to walk back and forth and give us pros and cons of each. We never felt pressure or that we were taking too long. When we picked up the RV John was our guide to show us how to us it. He had many helpful hints and answered all of our questions well. Dave the finance guy was well prepared and the process was smooth.
The service advisors always go out of their way to do the best they can to accommodate us in a Professional and caring manner.
Colton carries a wide selection of models we were interested in and with plenty of inventory where many other dealers had a fraction of the vehicles.
The staff are great! They follow through and made our purchase way easier than we expected. Colton really went the extra mile for us in resolving a few issues with the RV. Thank you so much.
Wayne and Jim were really great and so friendly and helpful. We had a little issue during the process with communication, but Wayne was sure to apologize and make it right for us. Thank you for getting the low finance rate for us as well as the warranty. We will recommend Colton to all of our friends and family. We love our Newmar Bay Star so far.
I am happy with your service finance parts and sales department. I think a better coordination for the few days we were at colton taking delivery would have improved our experience. I acted as the coordinator but this should be more coltons responsibility. One person liason between colton and myself would have nade things easier.
Obviously the bad part was the flat tire on my brand new rv 60 miles out brought your 10 rating to a seven. I found the leaking tire monday nite when i turned on the rv. The dash screen flashed in bright yellow low air pressure with a 59 psi reading on my outside rear tire. You guys had drove it into the shop how come no one reported it. Fixing this new tire with a plug was a mistake. My roadside assistance guy stated that rv tires can not be plugged.
In the final analysis a brand new rv should have has a brand new tire not a patched tire. As this leaking tire was found Monday nite and i left friday you had plenty of time to find a new tire. Again one stop shopping with one person for me to talk to would have coirdinated this.
Our being stuck on the ny thruway with a flat tire ruined my good experience at colton. I would like a call back from a over all colton manager. Steve epstein Phone number removed
Service folks are competent and friendly. Finished work ahead of time.
Everyone and I do mean everyone at Colton rv was extremely helpful and friendly. They seemed to go out of their way to make everything a great experience. Thank you. I absolutely love my new Rv
Was able to wait for my RV for inspection and oil change
From the lady taking our request and making sure parts were there for replacement to the serviceman doing the work! It was a great experience. Thank you
The service is superb. John Moss and his team of technicians are well versed in servicing the Airstream line. They keep the customer in the loop as they fix the presenting problem. I feel like I'm in good hands with the Colton Lake Ave service team.
Terry was great to work with. Dave made signing our lives away easy. :)
Everything went well. We only had a few small problems and those were taken care of quickly. The staff was friendly and efficient. Be sure to spend your first night out back on the pads with the fire pit and chairs!
Technician and salesman were excellent
It was just an inspection for the first time and we were out even before appt time. Hoping that should we ever need service it will be a quick turnaround
The last two times I came in was for none normal service. I was handled wonderfully and the plaice was reasonable.
Awesome experience. Made appointment, they were there and expecting me. All service and repairs completed expeditiously, staff is always friendly and professional, very pleasant. All work completed and ready for pick up sooner than promissed.
We just bought our second Rv from you. Kevin L. made the the business part so easy and fast. He was great to work with. Returned my calls, answered any questions I had. This is our 4th camper-Rv, and this time it was the fastest and easiest experience we’ve had. Service department and the parts guys answered our questions and helped us with what we needed. Over all would recommend you to anyone wanting to purchase a new or different camper or Rv!! .
Everyone was friendly and helpful and wanting to make it a good experience.
Here's the key, though, to see if that continues or now that we purchased and are out of the area, will that continue.
Absolutely do not share any if our information publicly
Well educated on units.
The Service Department is very good to work with, I feel very comfortable with them taking good care of my RV
Fast, polite service.
was very satisfied with Karen! She listened to all my repair needs and was pleasant to speak to during the process!
Very friendly and helpful staff. Was a very smooth transaction from start to finish
so far so good!!
Although we had a communication mishap when picking up the RV, They were very good at getting our RV finished and compensated us as well/
Definitely recommend them!