Zerorez Eugene
156 South 20th Street STE F
Springfield
Oregon (OR) 97477
United States

Average rating: 8.9 out of 10 based on 4382 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2015 — Rated 10 out of 10 by C.P. Zerorez Eugene
What do you like about our products and services?

done on time, good deep cleaning

Report a concern   July 31, 2015 — Rated 10 out of 10 by L.H. Zerorez Eugene
What do you like about our products and services?

All the stains were removed-- EVERY single one. Jarom was incredibly polite and was very careful with my furniture. My carpets and couches and chairs look like new. The smell was clean and fresh.

Report a concern   July 31, 2015 — Rated 10 out of 10 by M.S. Zerorez Eugene
What do you like about our products and services?

Very friendly staff. Bent over backward to get me set up. Prompt service.

Report a concern   July 20, 2015 — Rated 10 out of 10 by D.L. Zerorez Eugene
What do you like about our products and services?

I have listened to Lars Larson for quite a long time telling about Zerorez, so was glad to know you are now serving Salem. The technician was very kind to call about 15 minutes before his arrival, and then arrived right on time. He was very professional, thorough, and courteous. I was surprised as how quickly he completed the job, and we are very satisfied with the result. Lars mentions that the carpet will "look like new," and I believe that is true in our case. I have already recommended it and will give them a copy of the technician's business card.

Report a concern   July 19, 2015 — Rated 10 out of 10 by N.B. Zerorez Eugene
What do you like about our products and services?

no chemicals and the stains came out!!

Report a concern   July 18, 2015 — Rated 9 out of 10 by N.B. Zerorez Eugene
What do you like about our products and services?

Too early to evaluate as I want to see how the carpet is in two weeks. The reason I choose this company is because of stated products being green. Other times I have had carpet cleaned appeared the chemicals used seemed to attract dirt.

Report a concern   July 17, 2015 — Rated 8 out of 10 by M.C. Zerorez Eugene
What could we do to improve?

I have already recommended zerorez - I have no idea who Central Oregon, Or is.

I would say had out five business cards per job... It was a couple of phone calls to get you to Keizer (north of Salem).

Report a concern   July 13, 2015 — Rated 9 out of 10 by P.W. Zerorez Eugene
What do you like about our products and services?

price and efficiency

Report a concern   July 13, 2015 — Rated 10 out of 10 by L.D. Zerorez Eugene
What do you like about our products and services?

How clean it got my carpet!

Report a concern   July 11, 2015 — Rated 8 out of 10 by S.H. Zerorez Eugene
What could we do to improve?

Most carpet cleaning companies move the furniture and vacuum.

Report a concern   July 8, 2015 — Rated 10 out of 10 by Liz Halley Zerorez Eugene
What do you like about our products and services?

It worked! All the stains c a me out. All of them!. My carpets look brand new and the texture is now amazing on bare feet.

Report a concern   July 8, 2015 — Rated 10 out of 10 by Carol Brown Zerorez Eugene
What do you like about our products and services?

Everything, the people are great, service wonderful and he does a great job on carpets that are less than wonderful.

Report a concern   July 6, 2015 — Rated 10 out of 10 by R.P. Zerorez Eugene
What do you like about our products and services?

The technician showed up on time. He was very professional and thorough. He also kept me informed of his progress and the cost the whole time.

Report a concern   July 1, 2015 — Rated 10 out of 10 by M.N. Zerorez Eugene
What do you like about our products and services?

Jarom was very courteous and did a great job on my carpet. We have a Mastiff that makes our cream colored carpet dirty really quick. There was no stains left after Jarom finished.

Report a concern   July 1, 2015 — Rated 10 out of 10 by O.B. Zerorez Eugene
What do you like about our products and services?

I love the idea that my children aren't being introduced to any more chemicals by playing on the carpet and the cleaning was fantastic! Not a spot left!

Report a concern   June 29, 2015 — Rated 10 out of 10 by L.S. Zerorez Eugene
What do you like about our products and services?

No chemicals or residual odor from cleaning. Technician was friendly and informative.

Report a concern   June 28, 2015 — Rated 9 out of 10 by Marilyn Martin Zerorez Eugene
What do you like about our products and services?

I like that you do not use a soap product. Will tell you more when I see how good they look in a couple of weeks. The Tech that did the job was on time, very informative and pleasant. If my carpet holds up like I'm hoping it will, I will have you back.

Report a concern   June 28, 2015 — Rated 10 out of 10 by B.S. Zerorez Eugene
What do you like about our products and services?

Very friendly. Jearm also took the time to inform me about the process. Additionally we received the outcome we were looking for.

Report a concern   June 25, 2015 — Rated 10 out of 10 by T.D. Zerorez Eugene
What do you like about our products and services?

Fast, Green and so Clean and Fresh!

Report a concern   June 25, 2015 — Rated 10 out of 10 by E.S. Zerorez Eugene
What do you like about our products and services?

through, friendly, good price

Report a concern   June 24, 2015 — Rated 10 out of 10 by Leah Hilckson Zerorez Eugene
What do you like about our products and services?

Truly clean carpet

Report a concern   June 21, 2015 — Rated 10 out of 10 by Dave & Pat Vargas Zerorez Eugene
What do you like about our products and services?

Phone call reminded us of appointment. Worker showed up on time, was very efficient, and did an excellent job cleaning our carpets.

Report a concern   June 18, 2015 — Rated 10 out of 10 by J.H. Zerorez Eugene
What do you like about our products and services?

Very nice job.
although there needed a follow up call, it was done very graciously.
Thank you.

Report a concern   June 18, 2015 — Rated 10 out of 10 by C.C. Zerorez Eugene
What do you like about our products and services?

Chemical Free
Great people (from scheduling to service provider)
House does not smell like artificial anything. Thank you!

Report a concern   June 15, 2015 — Rated 10 out of 10 by A.P. Zerorez Eugene
What do you like about our products and services?

Very friendly and carpets look great!

Report a concern   June 14, 2015 — Rated 10 out of 10 by S.L. Zerorez Eugene
What do you like about our products and services?

Very polite and professional can-do attitude of tech.
Awesome cleaning techniques.
Super service,

Report a concern   June 13, 2015 — Rated 10 out of 10 by A.H.L. Zerorez Eugene
What do you like about our products and services?

the worker is always friendly and I heard the stuff is good for the rug

Report a concern   June 12, 2015 — Rated 10 out of 10 by S.K. Zerorez Eugene
What do you like about our products and services?

Safe for kids and pets .... fast drying ... great customer service!

Report a concern   June 12, 2015 — Rated 10 out of 10 by O.P. Zerorez Eugene
What do you like about our products and services?

He was on time and did a great job in a very professional manner.

Report a concern   June 11, 2015 — Rated 5 out of 10 by J.A. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

Too much upsale. Technician asked if when I made the appointment, did I give him the room size? No, I was not asked. He said due to size of living room, 20 x 20, would count as 2 areas.

Technician was very polite, did a very good job, showed up on time. I was to receive a phone call prior to technician showing up. I did not receive. Was OK, but I thought I would receive the call.


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