Zerorez Eugene
156 South 20th Street STE F
Springfield
Oregon (OR) 97477
United States

Average rating: 8.9 out of 10 based on 4427 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2016 — Rated 10 out of 10 by Diane Landon Zerorez Eugene
What do you like about our products and services?

Rep was genuinely interested in doing a good job and made extra effort in removing some stubborn spots. He was quick and efficient and even cleaned our master closet for free! Our carpet looks great and I will definitely use your service again!

Report a concern   November 21, 2016 — Rated 9 out of 10 by M.A. Zerorez Eugene
What do you like about our products and services?

Very kind man that provided the service. Will definitely recommend him.

Report a concern   November 19, 2016 — Rated 5 out of 10 by W.H. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

Our appointment was later than we had hoped, carpet didn't come out as clean as we thought it would be, was wet for a very long yimr afterwards. Despite this the technician was extremely polite and friendly and seemed to work hard.

Report a concern   November 18, 2016 — Rated 10 out of 10 by P.K. Zerorez Eugene
What do you like about our products and services?

Tyler did a great job cleaning our carpets. They look great.

Report a concern   November 18, 2016 — Rated 10 out of 10 by Matthew Hackett Zerorez Eugene
What do you like about our products and services?

You guys came out late and worked very hard to help me get the house on the market on time! Thank you for walking me through it all and making it clear what the services would accomplish. Any future needs will come straight to you guys.

Report a concern   November 16, 2016 — Rated 6 out of 10 by G.D. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

Failure to overlap while cleaning resulting in streaks in the carpet. Couple of areas possibly could have been retouched.

Report a concern   November 14, 2016 — Rated 10 out of 10 by E.N. Zerorez Eugene
What do you like about our products and services?

technicians were very professional and polite. quick and felt very clean

Report a concern   November 12, 2016 — Rated 10 out of 10 by T.U. Zerorez Eugene
What do you like about our products and services?

Fast friendly service, carpets look great without harsh chemicals or soaps.

Report a concern   November 9, 2016 — Rated 10 out of 10 by Donna Carter Zerorez Eugene
What do you like about our products and services?

Always keep appointments with notification. Professional and good results

Report a concern   November 8, 2016 — Rated 8 out of 10 by L.J. Zerorez Eugene
What could we do to improve?

I'd rather wait a week before responding to see whether any dirt spots reappear.

Report a concern   November 8, 2016 — Rated 3 out of 10 by A.M. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

May carpet took 4 days to dry using a fan constantly and the carpet smells

Report a concern   November 5, 2016 — Rated 10 out of 10 by Sheral Graham Zerorez Eugene
What do you like about our products and services?

Service guys were very accommodating to my mom, who's husband died on the floor of their bedroom....and was there a while..
She would not get out of bed. They worked around her, being as quiet as possible. So pleased with the team!

Report a concern   November 4, 2016 — Rated 10 out of 10 by D.C. Zerorez Eugene
What do you like about our products and services?

Good Service and clean carpets.

Report a concern   October 30, 2016 — Rated 10 out of 10 by Ken Mellor Zerorez Eugene
What do you like about our products and services?

Carpet Cleaning. YOUR Employee's are totally awesome. Great job!

Report a concern   October 30, 2016 — Rated 10 out of 10 by K.C. Zerorez Eugene
What do you like about our products and services?

No chemicals

Report a concern   October 27, 2016 — Rated 10 out of 10 by D.H. Zerorez Eugene
What do you like about our products and services?

Our carpet looks new. Cost more than anticipated but worth it. TECH very professional.

Report a concern   October 25, 2016 — Rated 9 out of 10 by R.B. Zerorez Eugene
What do you like about our products and services?

The service was good and the carpets are clean.

Report a concern   October 22, 2016 — Rated 2 out of 10 by A.J. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

The carpet still has an odor. I paid $50 extra for the pet treatment. Disappointed.

Report a concern   October 21, 2016 — Rated 9 out of 10 by D.L. Zerorez Eugene
What do you like about our products and services?

I like the fact that you are not using heavy detergents to clean the carpet.

Report a concern   October 21, 2016 — Rated 10 out of 10 by S.L. Zerorez Eugene
What do you like about our products and services?

The service was great and I have no reason to think the products will not be as well. Since it was just 24 hours ago, I have not had the opportunity to see how the products perform as far as not attracting dirt like other cleaners that leave a film or some residue on the carpet, so time will tell for that, but the service was great, and I am looking forward to seeing how the product proves itself.

Report a concern   October 20, 2016 — Rated 10 out of 10 by T.L. Zerorez Eugene
What do you like about our products and services?

Efficient, clean and thorough

Report a concern   October 13, 2016 — Rated 10 out of 10 by D.P. Zerorez Eugene
What do you like about our products and services?

Excellent cleaning + stain resistant products, knowledgeable technician, completed the cleaning of rugs + pressure wash kitchen floor efficiently & timely. Friendly, kind, and considerate technicians......THANK YOU!

Report a concern   October 11, 2016 — Rated 10 out of 10 by J.A. Zerorez Eugene
What do you like about our products and services?

Great job

Report a concern   October 8, 2016 — Rated 10 out of 10 by L.J. Zerorez Eugene
What do you like about our products and services?

friendly & thorough, I appreciated that I was given a credit on my total bill since we had to reschedule.

Report a concern   October 8, 2016 — Rated 10 out of 10 by Robert Schmidt Zerorez Eugene
What do you like about our products and services?

The service technician did a great job he explained what he was going to do and whe the job was done my wife said the carpet looked. Brand new again

Report a concern   October 6, 2016 — Rated 10 out of 10 by K.P. Zerorez Eugene
What do you like about our products and services?

Did a great job 👍🏻

Report a concern   October 6, 2016 — Rated 9 out of 10 by A.H. Zerorez Eugene
What do you like about our products and services?

Time efficiency, appreciated being called with arrival time update and name of technician.
Quick drying time and carpets look like new.

Report a concern   October 5, 2016 — Rated 8 out of 10 by E.T. Zerorez Eugene
What could we do to improve?

a little quicker on getting us an estimate. The work was efficient and looks good.

Report a concern   October 4, 2016 — Rated 10 out of 10 by D.C. Zerorez Eugene
What do you like about our products and services?

Professional tech

Report a concern   October 3, 2016 — Rated 10 out of 10 by K.C. Zerorez Eugene
What do you like about our products and services?

We like Tyler. Very friendly and professional. Also, we like that no soap is used to clean the carpets.


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