based on 329 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Melissa and the whole team at Dogtopia Chester Springs, Pa. is stellar !!!!
Our dog can’t wait to get inside to his favorite place !!!
We are so grateful ☺️
front desk and efficiency of operation.
Everyone was very welcoming and the atmosphere is colorful and interesting as well.
Bestest team of all time!
pleasant staff, clean facility
Love the menu and photoshoots!
Friendly, clean, small scale,
Everyone is kind and courteous and Shiloh loves going there
Goldie gets the best care. She loves everyone
I love the staff and how excited my dogs are to go to Dogtopia in the morning!
Friendly staff. My Chloe loves going to daycare there.
The staff really loves and knows the dogs.
Quinn and other dogs seemed very well behaved without much conflict.
Supervised and clean playrooms are awesome.
Great staff and amazing facility
Free roam indoor / outdoor
Staff seem genuinely invested and well trained
Dog seemed happy :-)
My dogs are happy to there and play
Always a pleasant greeting
Cleanliness
My dog is excited to arrive
The evaluation process was a breeze, and although we were Dogtopia family already the supervisor explained the process thoroughly and checked in frequently to see if Skipping ahead was ok with me. She greeted Kanan by name and spoke to him like I would, and the rooms and building were clean and smell free, the pups in each room looked happy and engaged.
Friendly and caring. Always ready to help and love on my puppy. Great environment for our fur babies.
Great people. You can tell they love your pet. Lots of variety. Clean facility.
The Dogtopia team is very pleasant and they have flexible daycare package options.
I love everything about Dogtopia!!!! The staff treats our doggie like he is their own, they are engaging, fun, kind, and always plan the best activities for the pups!!!! The establishment is safe, clean and has perfect hours! They do a great job ensuring all doggies enrolled are in the right rooms based off size and energy level, and are a good fit! Can’t get over how amazing Dogtopia is and our puppy loves it too!!!!
They keep you informed on what is happening that day with special stuff that they are doing like having a picnic or bacon day or special occasions
Very happy with Dogtopia just wish price was lower
Mostly satisfied, but I had an incident that I called to report. Not sure if there was any follow-up with the person. On the Webcam, I observed an employee sitting down with a dog on her lap. She was petting it and not paying attention that 3 medium sized dogs were ganging up on my smaller dog. I could tell that my dog was getting exasperated. The employee paid no attention but was holding a dog on her lap, which I thought was prohibited. Also, I don't get feedback, especially after an overnight, on how my dog ate, slept, etc. That would be very helpful. Employees probably need more training with an emphasis on customer service.
They seem to really care about my dog, and he comes back exhausted.
Closeness to home. The dogs play all day and get some breaks outside. No end time to play. I can check in with the video cam
The staff is very caring and friendly. My dog loves to come to daycare!
Staff was great!
Facility was too small for number of dogs.
Claustrophobic & dark.
Outdoor area tiny.
Our dog Zuko LOVES Dogtopia! All of the coaches are so nice. He loves playing with his friends and getting cuddles from the coaches. We never have to worry about him because we know he's in good hands.