Raintree Systems
30650 Rancho California Road Ste 406 #208
Temecula
CA 92591
United States

Customer Contact Testimonials

Report a concern   January 7, 2014 — Rated 9 out of 10 by T.B. Raintree Systems
What do you like about our company and representatives?

I love how indepth the product is...billing features, documentation, fax/print mode, ability to use with PCs and Macs. The representatives are very knowledgeable and super friendly.

Report a concern   January 7, 2014 — Rated 10 out of 10 by R.M. Raintree Systems
What do you like about our company and representatives?

Rapid response, courteous, knowledgeable

Report a concern   January 7, 2014 — Rated 10 out of 10 by P.T. Raintree Systems
What do you like about our company and representatives?

The availability and thoroughness of everything that is done.

Report a concern   January 6, 2014 — Rated 10 out of 10 by K.B. Raintree Systems
What do you like about our company and representatives?

Very thorough in addressing our cases and issues!

Report a concern   January 6, 2014 — Rated 9 out of 10 by M.C. Raintree Systems
What do you like about our company and representatives?

I like the responsiveness.

Report a concern   January 6, 2014 — Rated 10 out of 10 by M.L. Raintree Systems
What do you like about our company and representatives?

I like that we can call at anytime and either have someone help us immediately or call us back in a timely manner.

Report a concern   January 6, 2014 — Rated 10 out of 10 by D.B. Raintree Systems
What do you like about our company and representatives?

Their knowledge of the product as well as their willingness to go out of the way to help.

Report a concern   January 2, 2014 — Rated 10 out of 10 by D.G. Raintree Systems
What do you like about our company and representatives?

So far everyone has been extremely nice and understands the software.

Report a concern   December 31, 2013 — Rated 10 out of 10 by G.U. Raintree Systems
What do you like about our company and representatives?

The system is easy to use and has many options.

Report a concern   December 23, 2013 — Rated 9 out of 10 by P.T. Raintree Systems
What do you like about our company and representatives?

They are very knowledgeable and professional. They have worked hard to find us answers if they were unsure about a question we had. They work quickly and efficiently.

Report a concern   December 23, 2013 — Rated 10 out of 10 by D.K. Raintree Systems
What do you like about our company and representatives?

Happy with response to cases and issues. Kristie Ellis is great!

Report a concern   December 20, 2013 — Rated 10 out of 10 by J.K. Raintree Systems
What do you like about our company and representatives?

I think there is very strong engineering behind RT. I certainly don't understand it but it seems very good. I appreciate the user groups and the user conference that allows each of us to share ideas and many times those ideas are implemented. I have noticed in the past few months that response time in NetSuite has improved. I also think Kathryn is wonderful and works very hard to improve the therapy product.

Report a concern   December 20, 2013 — Rated 10 out of 10 by J.D. Raintree Systems
What do you like about our company and representatives?

Commitment to customer service and follow through.

Report a concern   December 19, 2013 — Rated 9 out of 10 by D.W. Raintree Systems
What do you like about our company and representatives?

QUICK EFFICIENT SERVICE

Report a concern   December 18, 2013 — Rated 10 out of 10 by C.P.T.L. Raintree Systems
What do you like about our company and representatives?

Mary Hunsaker is my rep, and extremely prompt and helpful!

Report a concern   December 16, 2013 — Rated 10 out of 10 by K.B. Raintree Systems
What do you like about our company and representatives?

Quality product. 99.99% uptime. Responsive staff. Willingness to consider required changes in the case of missing or incomplete P&Ps or other documentation.

Report a concern   December 16, 2013 — Rated 10 out of 10 by O. Raintree Systems
What do you like about our company and representatives?

Quick response and software knowledgable!

Report a concern   December 16, 2013 — Rated 10 out of 10 by T.M. Raintree Systems
What do you like about our company and representatives?

Good Customer Service and very friendly staff

Report a concern   December 16, 2013 — Rated 9 out of 10 by P.E. Raintree Systems
What do you like about our company and representatives?

The entire team has been most helpful and knowledgeable regarding the system.

Report a concern   December 9, 2013 — Rated 10 out of 10 by L.C. Raintree Systems
What do you like about our company and representatives?

Mindy solved everything I asked for help!

Report a concern   December 6, 2013 — Rated 9 out of 10 by L.T.S. Raintree Systems
What do you like about our company and representatives?

Tammy is always helpful and willing to help with any questions we have. She is very patient when working with me to figure the system out

Report a concern   December 4, 2013 — Rated 10 out of 10 by M.L.G. Raintree Systems
What do you like about our company and representatives?

Our implementation team has been amazingly supportive and patient.

Report a concern   December 4, 2013 — Rated 9 out of 10 by M.W. Raintree Systems
What do you like about our company and representatives?

Raintree Systems has an excellent Practice Mate system with the Appointment Scheduler. The functionality, reporting, features, and billing ledgers separate Raintree from its competitors. The customer service representatives have, in general, been very helpful, personable, and timely.

Thank you very much.

Report a concern   December 4, 2013 — Rated 9 out of 10 by A.T. Raintree Systems
What do you like about our company and representatives?

Personable, good communicators, flexible

Report a concern   December 4, 2013 — Rated 10 out of 10 by P. Raintree Systems
What do you like about our company and representatives?

I have enjoyed Karen Spurlock's responsiveness to the issues.

Report a concern   December 4, 2013 — Rated 10 out of 10 by J.O. Raintree Systems
What do you like about our company and representatives?

They help me when I need help.

Report a concern   December 4, 2013 — Rated 9 out of 10 by R.J. Raintree Systems
What do you like about our company and representatives?

Responsiveness

Report a concern   December 4, 2013 — Rated 10 out of 10 by K.S. Raintree Systems
What do you like about our company and representatives?

Mary was very helpful and prompt with her response.

Report a concern   December 3, 2013 — Rated 10 out of 10 by R.S. Raintree Systems
What do you like about our company and representatives?

The knowledge base is good. Reps are knowledgable and engineers are patient and helpful.

Report a concern   December 3, 2013 — Rated 10 out of 10 by M.R. Raintree Systems
What do you like about our company and representatives?

Very nice to desk with. Only thing that I think that needs improvement is the training. While the videos are very helpful I feel more hands on would be helpful.


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