Customer Testimonials

I like it a lot

Helpful service rep

Quality work and friendly people to serve you.

Sale and service rep

We really love the customer service and attention to our needs. The staff makes sure that all of our questions are answered and offers help in getting the right products for our travel trailer.

The people are respectful and don’t play silly games

People were very friendly. Had a couple of issues with the motor home and General RV took care of the problems.

Helpful and welcoming staff introduced us to our new unit and entertained any questions that we had. They truly facilitated the trade in and purchace process, making it more comfortable for us.

Professional and Respectful!

Service was excellent!

Sales and service did not pressure, very helpful and willing to take time with a "newbie"

When we walked in we were greeted with kind words and smiles🙂. They were very polite and listened well to our needs. They went that extra mile to make it happen for us! And they did it! 🙂 With the Lord's help they made our dream Trailer ours! (What's so special it's our 1st one.) They had the perfect one, price was great and it's Beautiful! We are so grateful that Jared made it happen for us! He worked very hard with the Bank to make it happen! We are very pleased! They took good care of our needs! Thankyou! We love our Trailer🙂

Friendly and so far helpful and problem solvers.

Great processes, attention to detail, customer service is awesome, and I love your Keep You Camping Policy!

Very reasonable - no games. Nice people.

We love working with Kayte Houtz she take excellent care of us and our rv!

They have done excellent job in getting warranty work done.

Stopped in to ask a few questions. Received great support and my questions were quickly answered.
Makes me not dread needing service and feeling like a #.

I found the purchase experience to be very comfortable with a kind family atmosphere

The willingness to work with me on meeting my price point. Everyone was very nice, helpful and friendly.

There better than other rv centers

West Chester staff is awesome. They answer questions in a timely manner, respond to emails, and Are knowledgeable about repairs. Our service coordinator Jim was polite and thorough, such a pleasure to deal with.

They were very kind and helpful to take care of the issue I had! Scheduling, drop off, pick up, all went well! They also weren’t very busy so down time wasn’t an issue! Parts department was great too! Wasn’t sure if I could get just the part I needed but he researched and found I could get it and got it in fast!
Thanks!

My service rep, Rose, did a fine job of handling my visit to service. Through a misunderstanding, some diagnostic work was performed that I had not asked for even though I signed the doc to that effect. Rose very graciously did not charge me the diagnostic fee. I am a customer for life.

Everyone in the service bay was polite and explained and showed things to me and my son. Steve showed us products to use on our camper and worked with me well.

Always treated like royalty. Our salesman was knowledgeable and gracious.

Great customer service. Treated like valued customers from the moment we walked in.

Great sales and finance teams.

Everyone (Ryan, Maria, Jonathan, Derek in Ocala and Yorkshire Dave in Tampa) went above and beyond to make us feel welcome and show us they were all committed to making sure our purchase went smoothly. Problems/warranty concerns were addressed quickly. Items added to our purchase (ceramic coating & slide toppers) were completed the day of purchase. We drove from Atlanta to pick up our RV and the team provided two overnight stays on site (arrival the night before our pick-up appointment and the following night due to time need for add-ons to be completed the day of pickup). The General RV team exceeded our expectations on customer service!

You had the part I needed in stock