Customer Testimonials

We really enjoyed our delivery process a lot, I want to mention that we drove 7 hours for this business. Thanks to the management of Gustavo Pino, and Sebastian Beltran, when we got there we were driven in everything by Nicole Maldonado, very understanding of all my demands. wife, we are also very grateful to all the service personnel who had to do with the process of getting our new unit ready, especially Omar Alvarez, who was also very attentive to us, we are very happy with our Navion

Reydel Hernandez
Xaymarie Munoz

Friendly helpful staff

Super friendly. Felt like they actually appreciate their customers.

It feels like a family run business at the Brownstown location, doesn’t have that corporate feel to it. Everyone is polite and friendly, always helpful.

The people!! Everyone that we encountered were extremely helpful, knowledgeable and friendly! Chris, Trey and Ethan were awesome!

Worked hard to make our deal happen. Organized pick up too

Very helpful and attentive. Dan in sales is excellent as is Rich in service.

Tim and the rest of the service team is good

How pleasant the employees are to deal with and the services

Good work and well organized.

They are very helpful and fast

Garry the service manager is extremely responsive to questions or concerns. There was some confusion in an order,Pam was trying to be helpful but something slipped through.
Garry was kind enough to correct the situation and understood that I considered the employee
as a positive member of the General RV team.
I am so impressed with the General RV team in Ocala and highly recommend them for all your RV needs

My service guy Richard is the best.
I call Richard and he sets up an appointment and it gets done the day I bring it in. Sometimes they have to order a part and he makes sure I get an appointment right when the part comes in. I have dealt with other general rv places and they just gives you the run around or keeps your rv for weeks. Thank you

Service was fast and efficient. Mandy was awesome!

First off,I am glad we dealt with myles. He is a very nice man. He wasn't pushy. He just gave us the information and let us decide. He was very pleasant to work with. The rest of the staff was very helpful also. We felt very comfortable during the entire process. I will recommend General Rv of Wixom, Mi. to friends and family. Thanks again Myles and staff. Mark & Judie Miller

I am a new travel trailer Owner at this point I'm very pleased with General RV.
However I am having difficulties with some warranty issues... Let's see how well they do with this. Ongoing review..

Are salesman Steve found us exactly what we were looking for, He was very pleasant and easy to work with. He scheduled our delivery and followed up with us after the sale. Everything was very professional across the board. Very thorough.

I found that every person I observed and spoke with was courteous, highly professional, and a pleasure to work with. The technicians, sales personnel and particularly the service coordinator truly cared about the service they provided me and are a benefit to their company.

The entire facility is well lit with natural lighting. The customer lounge is comfortable and clean with snack bar, hi-top tables, big scree TV, free coffee and water. The accessory sales displays are well stocked and displayed.

Richard Buning made my experience stress free! From coordinating drop off and pick up times that worked with my limited availability, to answering my many questions in a timely manner, I could not have asked for anything more!
Thank you General RV Birch Run

Did the job in timely manner everyone courtesy nice lobby to wait in nice show room

Main service dept service advisor Katie Rollinson she was amazing to work with

Staff

Friendly and professional. They made us feel appreciated. The walk through process was informative and the whole team worked to guide us through the process. It was truly an enjoyable experience.

Very helpful and friendly people, and also a big deal about delivering the RV to your home! Can't wait for it to get here!!! Thank you everyone !

Haley went above and beyond to help make my purchase easy and there was a gentleman that was there when I picked up the purchase I made to help out as well!!! Christina my sales person is always willing to help anyone when needed as well!!

Everyone was very friendly and helpful in the parts department. Thanks everyone.

Our experience in total was great from the sales person Sam to your finance manager Jim Brandt whom explained all very clearly and even kept in touch with us days after the sale . General Rv inspired trust in us which is something we have not ever experienced at outher Rv dealers !

Bill Kimberly is our service agent…he is excellent! EXCELLENT!

Great service very professional walk-through was amazing love the atmosphere great place and product.

And the sales department is top-notch!!

I like it a lot