Customer Testimonials

Communication of process

The Birch Run staff are all very grounded & helpful

Your Company did what it told Me it would do!
All the Employees were top of the line people,
Nice & polite.
This is Our 6 th Motor home, Down , getting smaller
Was. Going to take a 2/3 day trip to look .we live in St.Augustine, first Stop. BAM ! The unit was on the lot & priced Right!
David Mariotti
Phone number removed

Good service

I am sending a letter. I had a medical issue at the dealership. Martin noticed and took action calling the EMT. Everyone checked on me. They even brought me someone’s orange juice and peanut butter crackers. An employee also went to Wawa and got me a sandwich. They continued to check on me while getting the RV ready. They stored the RV and truck while my wife took me home. I am so grateful and will never go anywhere else.

My wife and I enjoyed the staff and the professional process of purchasing a unit from this facility. The process and professionalism far exceeded the competitors. Our salesman was dialed in to what we wanted to achieve as a result. Thanks Walter. Also the finance team explained things very thoroughly and went above and beyond by preparing multiple options for us to choose from,. That was great.

Hayden, Bo and Colby really wanted our business.

Great prices and by far the best customer service

They were very easy to work with. They worked hard at finding a loan to purchase. The walk through and the final paperwork process was great.

Great service. Staff was polite, treated us well. We felt important when at the facility. Walkthrough was great, salesperson was very knowledgeable with the products.

Very professional and informative

The representative that I dealt with Maddie was very helpful, answered all my questions, and got me in and out of there fast very professional

This was my first experience with General RV and Beth couldn't have been more helpful, and thorough while dealing with a dealership involved accessory and gooseneck hitch install. She was professional, prompt and knew the process from which to handle the circumstances.

Friendliness of staff and how detailed they were in explaining everything

Very friendly and efficient- thank you

The whole process felt transparent, no pressure to purchase.

The dealership is a very updated facility with top shelf product, sales and service offerings.

Autumn is great.

Service was great. Turn around time on repairs has been great. Thanks

Like your RVs that you sell and staff is polite and answers our questions

Steven is very good at keeping us informed.
He's a good one to have on your side.

Got a really good deal. Bruno was absolutely amazing with the walk through. Only had two problems but turned out to be an amazing experience. Highly recommend just make sure they do not try to charge you a destination and prep fee as that will add 7,500 dollars.

Brian in parts went out of way to help with the Demco Karkaddy that I had purchased, and with parts I would need
for hook up, and explained what I needed to know.
I also wanted my RV serviced for a trip to Arizona. Brian hooked me up withTonia in service, she called at home, and set me up with appointment two days later.
I RV in to have an oil change, have generator serviced and have new cabin battery's changed all work was done same day . Tonia keeper me informed what was happening , picked up it the next morning. The interior staff and technicians were great 👍

All of your employees were great. There wasn't anything we needed that they did not happily provide. They were all amazing.

Family owned and very friendly sales staff. Once you buy an rv they don't forget about you

Very knowledgeable about the different units I looked at

Rv knowledge and experience.

Friendly service, not pushy about the extras

Every body is friendly and doesn’t pressure you to purchase when not ready.

The service department was very good. Tina, our representative, communicated well while the RV was in for service.