Customer Testimonials

good friendly staff

Debi Barker was excellent to work with.
She personally saw to that all of the Warranty Issues were taken care of . Please thank her again for us.
Richard and Duane all courteous and First name removed the Technician was very thorough.
Thank you again for the great service.
Sincerely,
Jim and Karen Schlater

Very friendly not high pressure willing to compromise on price or amenities Ken during walk through was especially good

large selection

About the most friendliest staff Out of all the general rv's I have been to.

Convenient proximity (5 mins away) for parts & supplies. Prior experience w/ insurance & repairs has been excellent. My "go to" RV center.

Attentive to any questions / concerns

Live the customer service

Outstanding service from first contact and all the way through.
I believe the quality of the service reflects heavily on the relationship between management and employs . Every Person I interacted with had a smile and a very positive attitude . They like working there. Well done.

I intended to walk in and out of your shop paying only 150.00. Ended up taking all day and costing over 3500.00. Thank your team for doing a very thorough safety inspection . Possibly saving me a lot of hardship down the road. Thank you all and see you in a couple weeks.

Service manager jermiah was professional and informative and fast service

Everyone that we interacted with provided great customer service. Hillary went above and beyond to replace our RV bathroom door, rear window, loose vinyl, and water intrusion repairs. This was in spite of the resistance by Coachmen and their sending three defective doors. We purchased our two RVs from General RV and your staff have been patient with me, even when I was frustrated with the number of repairs to our new RV. I am very happy with the personal and positive customer service we experienced. Everyone is friendly and the organization is the best RV experience we have interacted with. Hillary is an exceptional service representative because she communicated regularly about each step of the repair process and ensured I understood each step in the dealer, Coachmen, and other manufacturers processes. I never had to guess or wonder what the next step would be. Thank you,
Robert Smith

The way we are greeted, they listen to ensure they understand our needs and concerns. They do a quick check over to determine any other problems. After the work is done they walk us through the work that was done was to our satisfaction. Natalie was super. Thank you for being so helpful.

Went beyond expectations

The friendly staff that works there,the fast response and knowledgeable staff

There is a large variety of motorhomes available and everyone is very friendly and helpful answering all our questions.

We have enjoyed Hillary in service and how she always gets us in, follows up, etc. She is a great asset. We feel that we get great service with General RV!

Friendly staff and everyone seemed very efficient and knowledgeable

Everyone was very friendly and personable and seemed to go out of their way to help

You have treated us very well

Good service

You’ve covered all the bases to meet the needs of your customers. The only thing I don’t like is your price gouging! I would have been back much sooner if not for that.

I enjoyed how accommodating they were.

Friendly, competent, employees

Soooo far people have been helpful.

I like the fact we were able to get our warranty work done while we wait. They addressed all my concerns.

Answer questions and get back to you quickly

Bryan, Trevor, Marissa and Paul were awesome!!!

Personal service

Excellent people

Helpful and courteous staff.