Customer Testimonials

The associate Who helped me during my recent purchase was knowledgeable, helpful, resourceful and great to work with.

I like how quickly and how well they addressed my RV repairs and did not try to convince me I needed a more expensive repair or additional maintenance.

Friendly staff

Great people to work with

I like the time your associates take to make sure all my questions are answered. The people I worked with in finding, buying and familiarizing myself either trailer I bought, they went the extra mile.

Prompt service, excellent turn around. Timely as promised & attention to detail.

Customer service is excellent.

I appreciated the way we were told about the lengthy pick up process. It helped us to begin the day knowing it was going to take hours. And, throughout the day being constantly updated. While the wait wasn’t ideal, at least being kept informed made the 6 hours tolerable.

Really great knowledgeable people to work with

Prompt customer service

Always helpful and kind :)

Responded to phone calls and emails rather quickly. Listened and got us what we wanted rather then trying to push us to buy something else we weren’t 100% happy with. Good orientation and overall experience.

Clean. Friendly and helpful service advisor. Repairs completed on time. My only issue is with the secretary for the service Dept. Not helpful at all. I felt like was an inconvenience to her. “Go sit in the waiting room” was her response when I came in at my scheduled time. Never said who my service guy was. I don’t think she even told him that I was there. Maybe some more training in customer involvement needs to happen.

Great team! Committed to excellence. I very much appreciate the assistance I get on daily basis from my associates in the parts department.

Listened to our needs and found a trailer to meet what we wanted! Even got it from another General dealer! Thanks!

Every year we get our trailer summerized in the spring and winterized in the fall. General RV does a very thorough job and inspects the camper too, which we really appreciate. We paid more at another camper dealership with no inspection! No way we’ll go anywhere else.

Good selection
Knowledgeable

I think the Huntley store took care of our problems on our new purchase from Wixom !

Very clean polite people concerned about doing job correctly. Positive experience.

Making sure I was happy

Had a great salesman in Mike Mallory and Jose in service was the best.

Easy to work with, no pressure. I like that my propane was full, and batteries in good shape

I waited four weeks to have a electrical problem resolved and I was about an hour late for the time the service representative suggested he could get me in, but he didn’t promise he could get it worked that day. However he got in and in an hour and half later it was resolved. My point is that your people take the extra Step to make things happen for their customers.

All employee's were friendly and polite. Very helpful

Great service, great staff.

Every body that was involved with this sale is a 10. Very friendly staff.

Helpful people.

The customer service is a gem! Topnotch!

Your staff was friendly and efficient.

Everyone was friendly and helpful