Customer Testimonials

Communication was prompt and to the point. Everyone was really knowledgeable and helpful.

The staff.

Justin is always ready and available to help us out when we need it. We appreciate it.

We were able to get what we wanted, and in our price range. Friendly staff

They have a very knowledgeable sales team. They take the time to show you all the options and explain to you what the differences are. They have personal connections to many of the manufacturers, and they greet you at the door with a smile. We’ve purchased 3 RVs through them in the past two years and want to add two more this year. They strive to do what they can to meet our needs, and their service department is top-notch. It’s a long drive from Pittsburgh & Columbus, but it is worth the trip to the General RV Center.

Your people. All went out of their way to make me feel welcome and appreciated.

Friendly staff. Fair pricing. Good service.

Everyone is friendly and helpful. Prices could use some work though.

The variety of product is superior to many dealership and the service staff has been helpful so far.

Service advisor’s Ashley and Nicole were great to work with. Friendly and always had a smile.
Keep up the good work.

Treated us very special, and very knowledgeable we thank you

Very friendly and prompt response to our questions and concerns regarding our new RV!!!!!!

Friendly, not pushy, professional and committed to getting us out and enjoying our rv

Sales and finance were great. Walk around not so good. Service was awesome when we found an ac did not work. Tech stayed and replaced AC for us pass 5:00 when he was to go home. Guess Conner had to stay til we were done and very much showed he was not happy in several ways The MH was not clean when we got there. Wheels had not been cleaned nor inside. Still construction screws on floor. Broken AC vent in bedroom
and bathroom blind will not stay down. Plus chrome wheel cover was missing. Maybe if cleaned it would have been found.

It was a nice non-pressuring sales process with friendly staff. Pricing was fair and delivery was excellent. This is the best RV dealer I’ve ever dealt with.

I took a look at the problem, Sidra what it was, and how to fix it, and then took care of it

Everybody was very kind

BK was the best. Only guy to get parts from

The customer service team was amazing! Thank you to Wendy, Mike, Jane and Amanda, you guys were awesome!!

Service was scheduled very easily and the work was performed in a very timely manner.

Good experience all around. Great customer service.

Sales and service employees associated with our sale.

Fast processing in and professional. Service advisor Ray Long kept us informed ( as we waited) since we were coming in from out of town. Our list of items were fixed. Thanks for servicing our class A ( (even though we didn’t it buy at General RV). We will definitely consider buy from your dealership in the future. Hope not to see you very soon for more repairs. Thank Ray and the rest of the team. From a satisfied customer! 😎

Very friendly and knowledgeable.

Katie was great
Very knowledgeable
Really tried to understand our needs

They do a great job repairing manufacturer defects.

Excelent help providedby our sales person.

Service makes or breaks any company ; service was not only good its the people who make it an enjoyable necessity. Thanks for being flexible to my schedule as well.

we love that it is local and "most" of the people we have worked with have been pleasant and helpful. What I don't really like is that a couple people knew that we had just closed on our RV the day before and we had to call back with some questions and a young women was a bit difficult to work with to get our questions answered. We did talk to Michele and she ended up being very helpful and getting things done.

Independent company, gave me great service to fix my coach before our camping trip to Hocking Hills. Thank you Greg K. and the General RV staff at the Birch Run location!