- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Friendly and answered my questions
This time the service was scheduled promptly and finished on time. Also I did receive text notification when the work was done.
Friendly and helpful staff. Repairs done as promised, on time and good quality.
It's convenient being downriver, and the experience I had with Service Manager Jill has been exceptional.
Prompt attention and service!
Trevor is amazing. Keeps us up to date on repairs and answers our questions.
General RV Staff has been extremely professional and helpful from the purchase two getting issues fixed.. They made buying our new super C effortless and gave us top dollar for a trade-in. I would recommend them 100% to anybody, and I already have to numerous people before filling out this survey.. keep up the good work guys
Large selection. Convenient. Good customer service.
From Ryan our salesperson to Cheyne the finance specialist, everyone was very friendly and most importantly, they stayed in communication with us from sale to delivery.
We like our service advisor, Shawn Robey.
Service was great.
BRIAN KELLY IN PARTS IS FANTASTIC. HAVING WORKED IN AN RV STORE FOR 2 YEARS I KNOW HOW HARD IT IS TO GET PARTS FOR THEM. BRIAN IS ALWAYS ON POINT AND KEEPS ME INFORMED ABOUT THE STATUS OF ORDERS.
HIS EXPERIENCE AND PROFESSIONALISM ARE A SHINNING STAR FOR GENERAL RV RICHMOND.
So far everything! We’ll oiled machine. They are very professional and easy to deal with.
Dealing with General RV for almost 5 years. They have always treated me very well.
No other comment
Professionalism, knowledge of the products, friendliness. Great products & service.
They took care of a warranty issue, no questions asked and did it same day service! Very happy with my extended warranty purchase.
Keith and service department were excellent to work with. The resolved our issues promptly.
Responsive Customer Service Representatives.
Mike Williams in Service! 👍
Knowledgeable staff. Helpful. Have bought two RVs here and follow up and service excellent
Professional and friendly . Thanks
Brady he did awesome. He was very patient with my parents and respectful. He found the trailer that met their needs. He was also honest?? Salesman that was honest is unique.
This is 2nd time dealing with General RV and each time got better.
Family owned, employees go the extra, like Bill Kimberley in service. He had us back on the road in 5 hours after the technician fixed a major problem. We highly recommend this company!
Compared to General RV in Grand Rapids, you are fantastic! Tina was very helpful and thorough.
Everyone was very friendly answered all of mine and my husband’s questions make sure we understood what they were saying
Our second RV from this dealer. Great sales team, friendly staff and great service. Thanks for another fabulous experience!
All staff friendly, professional and knowledgeable. Great people to work with. Their people make
the difference.
Great service. Very helpful 👌